Penny Pension was very easy to navigate and found my pensions quickly and easily without any effort on my behalf. It's a relief to have all of my pensions pots in one place that is easily accessible.... See more
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See what reviewers are saying
james helped me resolve a logging in problem, my mobile wouldn"t link too my acc. for log in txts,, and James was there 1st hand too help me,, my enquiry was dealt with within 12 hrs of sending my ema... See more
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more
Company replied
Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
670 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very simple and easy to use
Very simple and easy to use - looking forward to finally knowing where everything is from over the years!
19 April 2024
Unprompted review
Exactly what I needed
Helped me to find the pensions I already paid into.
19 April 2024
Unprompted review
Penny have been very efficient
Penny have been great in finding pensions that I had ling forgotten about. The whole process has been very quick. I've been updated via the app too. Would recommend
19 April 2024
Unprompted review
Made finding my pensions hassle free
19 April 2024
Unprompted review
Great service, easy to use app
Great service, found two long lost pensions for me
18 April 2024
Unprompted review
Reply from Penny Pension
Hi Dean,
Thanks for the kind feedback.
Great to have you with Penny. 💪
Thanks,
Team Penny
Very easy to use and a great service. Highly recommended
Very easy to use and a great service. No hassle and no time wasting
1 April 2024
Unprompted review
Reply from Penny Pension
Cheers for 5 stars 🤩
Exactly how pensions should be. Low stress and hassle free.
So easy to use and transfer pension's
So easy to use and transfer pension's! They do everything for you
18 April 2024
Unprompted review
Reply from Penny Pension
Thanks for the feedback Paul!
We would love to know how to turn your 4 star review into 5 ⭐️
You can drop our support team a message on intercom or via email any time. 💬
Just waiting for all my pensions too…
Just waiting for all my pensions too come together, been using penny for a few weeks but where I have had10 or so jobs it’s taking it’s time
3 April 2024
Unprompted review
Reply from Penny Pension
Hi Ric,
Thanks for the review. If you are still having any issues for any pensions then please reach out to one of our support team on livechat. They should be able to get you an answer on every pension query and fingers crossed help with these last missing few. 🤞
Team Penny
Easy to use
Easy to use, very quick at finding your pension. If you need support they very quick at resolving your issues especially from lianna.
3 April 2024
Unprompted review
Reply from Penny Pension
Thanks Samuel!
We'll make sure to pass on your kind words about Lianna. 👌
Reply from Penny Pension
So glad to hear Penny's making your pension journey smoother, Michael! Thanks for sharing.
Reply from Penny Pension
Thanks for leaving a review, Ravi! 🙏
Reply from Penny Pension
Hey Daniel, we're so happy to hear that you're enjoying Penny! Appreciate you taking that time to leave a review
Very easy to use app and very helpful…
Very easy to use app and very helpful live chat
11 March 2024
Unprompted review
Reply from Penny Pension
Appreciate it Gary! ⭐
Apauling company
Apauling company, avoid at all costs!
I was fooled by the reviews for this company and thought that they would actually group my existing pensions together and find the ones I have lost track of over the years.
So far it has taken 3 months for them to track one pension down and acknowledge that I have a 2nd with the same company but neither have been transferred over.
Aĺl you get when you ask what is happening is "it's not our fault, the other companies are to blame!". Penny haven't even tracked any of my missing pensions despite me telling them which companies have them.
Absolutely discussed at how this company make claims that they do not even try to keep to. Avoid, avoid, avoid!
6 March 2024
Unprompted review
Reply from Penny Pension
Cheers Paul! It is a pleasure to have you on this pension finding and consolidating journey with us.
Great service
Lots of jobs over the years with pensions everywhere. Few details in the app and it does the rest! Peace of mind I’m going to actually get something for all that money I’ve put in!
28 February 2024
Unprompted review
Such an easy to use app
Such an easy to use app. All the work was done for me. 100 percent recommend
1 February 2024
Unprompted review
Reply from Penny Pension
Thanks, Chris! We appreciate your feedback, and are stoked you're enjoying Penny so far ✨
easy and efficient
Penny is easy to use! It finds and transfers all your pensions from your previous employments into one pot to withdraw at retirement age!
9 February 2024
Unprompted review
Reply from Penny Pension
Cheers for the 5 stars Ashley 🤩
Glad you are enjoying Penny. 👌
Much better out there
Very poor interface and customer service. Scrolling through the system is a headache and very poor laid out. Human interaction would help even for a little direction if needed.
9 February 2024
Unprompted review
Reply from Penny Pension
Hi Trance,
We are very sorry to hear you have not found our service up to what you expected. If you could please drop our team a message on livechat with any specific issues you are having they will be happy to help.
Many thanks,
Team Penny
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