Great service and beautifully crafted products! There was a minor issue with my first order, but the team — especially Tom — handled it with professionalism and care. Communication was fast, the solu... See more
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See what reviewers are saying
Mistakes sometimes happen with online order fulfilment - unlike so may businesses, Penny & Meriweather sorted an item mix up without question delay. That’s great service. Esp in December.
Very attentive in your expediency in dealing and dispatching my order. It’s a same I misread the capacity of the Atmos Vacuum Cannister - its the same as I had already. You did help in bringing to m... See more
Delivered in good time and condition and has been useful since. I rate it highly and recommend anyone thinking about investing in a TOPL mug get one as soon as possible.
Company details
Written by the company
At Penny & Meriwether, personalisation is at the heart of everything we do. We offer a diverse range of coffee equipment, pet products and other accessories that can be customised to make the perfect gift, addition to your home or to increase your brand visibility. We pride ourselves on sourcing quality products in our markets and delivering exceptional customisation services.
Contact info
Adamson House, NE1 1SG, Newcastle Upon Tyne, United Kingdom
- 07540522791
- hello@pennyandmeriwether.com
- pennyandmeriwether.com
People also looked at
Great experience quick delivery and…
Great experience quick delivery and easy to order.
Fantastic service
Fantastic and very speedy service. Needed a present in a hurry and these guys got it sorted in record time.
Thank you so much 😊
Easy choice and nice website followed…
Easy choice and nice website followed by fast delivery with no fuss.
Just as described and swiftly delivered…
Just as described and swiftly delivered - would shop here again.
Excellent all-round
Great website, speedy service and a fantastic product - as usual at P&M! Brilliant.
Great service and beautifully crafted…
Great service and beautifully crafted products!
There was a minor issue with my first order, but the team — especially Tom — handled it with professionalism and care. Communication was fast, the solution was fair, and the follow-up process was smooth. I’m genuinely impressed and happy to support a brand that values its customers so much. Highly recommended!
cannot recommend Penny highly enough
cannot recommend Penny highly enough! From the very first consultation, she was incredibly supportive, knowledgeable, and patient. As a first-time mum struggling with breastfeeding challenges, including latching issues and concerns about milk supply, Penny gave me the confidence and practical guidance I needed.
She took the time to listen carefully and provided tailored advice that worked for both me and my baby. Her encouragement and expertise made a huge difference in my breastfeeding journey. Thanks to Penny, I now feel much more confident and comfortable feeding my baby.
If you’re looking for a compassionate and skilled lactation consultant, Penny is absolutely fantastic!
Loved by me and the recipient
Loved by me and the recipient. Super high quality, personalisation and a great design. As described and quick delivery. Such good service all round.
Excellent experience with great price…
Excellent experience with great price and fast shipping.
Like that I was able to personalise…
Like that I was able to personalise product. Made a really good gift.
Great Travel Cup
Great travel cup. Personalisation excellent. Order and delivery process all good.
efficient and straightforward
Incredible experience
Incredible experience. Personalised item was posted on the day of order and received within 48 hours of placing the order. Thanks for such great personalisation options, high quality jug and excellent speed. 10/10 recommend
Absolutely beautiful tasting spoon
Absolutely beautiful tasting spoon, personalised to perfection. Arrived very quickly and beautifully boxed. Would most certainly order again!
I love the lip feel when I’m drinking…
I love the lip feel when I’m drinking my coffee in the morning, my friends have commented on the cup and as a result have bought the same with their initials
Thank you
JT
Failed to deliver product or service
Ordered a push tamper from their sister company, clockwork espresso, in June of 2023. It was back ordered so I expected a wait of a couple months. In September of '23 the owner sent a mass email to apologize for the delay and promised more shipping info would be sent in the next week. That was the end of communication. The owner did not respond to emails sent in December of 23 or March of 24. I was finally able to contact them through the support chat on pennyandmeriwether.com in April of 2024. The owner was non apologetic, blaming the delays and lack of communication on his wife's recent pregnancy. I'm not sure how in seven months he was not able to find the time to reply-all to the September email and "still working, be patient please," nor to respond to my 2 inquiries with a "hang tight, I'll look into it." I thought the company had gone under and taken my 140 quid with it. The owner seemed befuddled that I was not willing to congratulate him on the birth of his child even though he had been holding my money for the better part of a year at this point. This company allegedly makes a good product, but the owners do not have the bandwidth to properly run a company nor to provide adequate customer service at this time.
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