Peninsula Canada Reviews 

610
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, approachability, and deep knowledge of health and safety regulations. Reviewers consistently highlight the prompt response times, efficient communication, and helpful guidance provided during every call. People note that consultants take the time to explain complex policies clearly, making the entire process straightforward and easy to understand. Some reviewers were not happy with contract terms and felt pressured by rigid agreements. A few consumers also mentioned difficulties with cancelling services, noting that support was inflexible and unhelpful when addressing contract concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently highlighting prompt response times and very... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and pleasant... See more

Response time

Reviewers express great satisfaction regarding response time, highlighting that support is prompt and... See more

User experience

Consumers shared their satisfaction regarding user experience, highlighting professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tasha was so helpful to us in sharing her expertise and knowledge of Health and Safety issues. She is an excellent communicator and meets people where they are at. We're very appreciative that Tas... See more

Rated 5 out of 5 stars

We have had Leon for the 2nd year and we are extremely satisfied with his performance. He is extremely knowledgable and takes time to thoroughly explain all aspects of Health & Safety. He definitely g... See more

Company replied

Rated 5 out of 5 stars

April was super friendly and very knowledgeable. Highly recommend for business owners who want to make sure they’re doing OH&S correctly.

Company replied

Rated 5 out of 5 stars

This was a great update. Tasha Viveen made this experience pretty painless honestly. She was cheerful and funny and made it more like talking with an old friend than delving into the health and safe... See more


Company details

  1. Human Resource Consulting
  2. Occupational Safety and Health

Written by the company

We are a dedicated team of HR and health & safety experts, offering outsourced support to over 6500 small to medium-sized business clients in Canada. Simply put, we are an alternative solution to an in-house human resources team – one that’s affordable, that is. At Peninsula, we provide comprehensive around-the-clock, 24/7 HR and health and safety support that’s custom-tailored to your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(610)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was great working with Dez

It was great working with Dez to go over all our needs and recommendations from him for office.

10 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Shawn,
Sounds like a great session! We’re glad Dez could take the time to review your needs and share practical recommendations that worked for your office.

Rated 5 out of 5 stars

Amazing communication

Amazing communication, helpful with every question I had and so very friendly. A delight to work with!

10 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Helen,
That sounds like a genuinely great experience! We’re glad Dolapo’s communication, friendliness, and thoughtful support made everything feel so easy to work through.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Professional HR and…

⭐⭐⭐⭐⭐ Excellent Professional HR and Employment Law Support

We would like to sincerely thank Pene and the entire Peninsula Canada team for their outstanding support.

We operate a small resort in Ontario, and recently needed professional guidance regarding a complicated employee matter. Throughout the process, we consulted Pene and the Peninsula team many times for employment law, HR, and compliance advice.

Their response was always prompt, and their support was available whenever we needed it. More importantly, their advice was highly professional, thorough, and patient. They carefully analyzed every situation, explained our legal obligations clearly, and guided us step by step to help ensure we complied with employment laws and government regulations while reducing legal risks.

Pene, in particular, has been exceptionally knowledgeable, patient, and supportive. She took the time to answer every question in detail and gave us confidence in making difficult decisions.

We have been using Peninsula’s services for more than two years. From the very beginning, when we knew very little about Canadian employment law, to now working with them regularly, they have become more than just consultants—they truly feel like part of our team.

We highly recommend Peninsula Canada to any small or medium-sized business looking for reliable HR and employment law support.

Thank you, Pene, and thank you to the entire Peninsula team!

10 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi There,
Knowing that Pene and the team feel like a true extension of your business is incredibly meaningful! We’re grateful for your trust and glad we could support you with clarity and confidence over the years.

Rated 5 out of 5 stars

I was Very Impressed with Monica

I was very impressed with Monica. She was super nice, understanding, and made sure that I understood the answer to any questions before moving on to the next.
She was very friendly and seemed to genuinely care about my concerns which naturally made me feel very comfortable throughout the entire meeting. She is certainly a keeper and if she ever needed employment, I would love to have her work for my business!

9 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi David,
This is such meaningful feedback to read! We’re happy Monica’s approach made the experience comfortable and clear.

Rated 5 out of 5 stars

Very professional

Very professional

9 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Tamara,
We’re glad the experience left a professional impression- thank you for the kind feedback!

Rated 5 out of 5 stars

Javairia was great and answered all my…

Javairia was great and answered all my questions thoughtfully and in a detailed manner.

9 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Silviya,
Knowing your questions were answered in a thoughtful and detailed way is wonderful to hear! We’re glad Javairia could support you so effectively.

Rated 5 out of 5 stars

Excellent service

Excellent service. Dez handled our onsite review very thoroughly and professional. The information he provided has been very useful and helpful to ensure we are providing our employees the safest workplace environment.

8 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Shelly,
We appreciate this kind of feedback and are glad the experience felt knowledgeable, supportive, and easy to work through!

Rated 5 out of 5 stars

Katrina was Courteous, Clear, and Concise

Katrina was courteous, clear in her communication, and provided concise feedback and recommendations. She followed up immediately via email with supporting documentation. Her recommendation and guidance was very helpful. Thank you for your support.

8 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Chad,
Knowing the guidance was clear, concise, and backed by immediate follow‑up is great to hear! We’re glad Katrina was able to support you so effectively.

Rated 5 out of 5 stars

It is always a pleasure to work with…

It is always a pleasure to work with Karen Pryce. Karen consistently provides thoughtful advice and guidance. I truly appreciate Karen's expertise and professionalism!

8 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Irine,
Hearing how much you value Karen’s guidance and professionalism is wonderful! We’re glad she continues to be a trusted support for you.

Rated 5 out of 5 stars

The representative Doug Janzen…

The representative Doug Janzen completed the on-site visit and provided updates to the health and safety documentation and policies with exceptional knowledge and understanding. They demonstrated a strong grasp of the requirements and communicated information clearly and confidently throughout the visit. Their approachable and professional manner created a comfortable environment for discussion, and they proactively offered support, guidance, and insight into current situations and potential concerns. Their willingness to assist, answer questions, and share expertise was greatly appreciated and contributed positively to the overall experience.

8 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Brandi,
Knowing the visit felt both informative and comfortable is great to hear! We’re glad Doug was able to share his expertise and support you so thoroughly on site.

Rated 5 out of 5 stars

Yearly Document Review

Sara was very pleasant to speak with. She was polite, attentive, and took the time to answer all of my questions thoroughly. She provided helpful advice where needed and made thoughtful suggestions for improving our HR documents so they better align with our company's needs and philosophy.

At no point did I feel rushed during the review. Overall, it was a great experience, and I truly appreciated her professionalism and expertise.

7 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Marie,
Knowing the review felt unhurried, thoughtful, and well aligned with your company’s philosophy is incredibly rewarding! We’re glad Sara could support you with such care and expertise.

Rated 5 out of 5 stars

Chidubem was very polite and patient…

Chidubem was very polite and patient explaining me all the paperwork and assessments that me and my team need to do.

7 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Sparkling Clean Spaces Team,
Hearing that everything was explained clearly and with patience is wonderful! We’re glad Chidubem could support you and your team so well.

Rated 5 out of 5 stars

Professional Guidance and Support

We had a meeting during which the Employee Handbook was presented and explained in detail. The information was communicated clearly, and all of our questions were answered thoroughly. The presenter demonstrated strong knowledge of the policies and procedures and delivered the session in a professional and organized manner. Overall, the experience was very positive, and we appreciated the knowledgeable and professional service provided.

7 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Ukrainian Canadian Social Service Team,
It’s great to hear the handbook session was clear, well structured, and answered your questions thoroughly! We’re glad Dolapo was able to provide knowledgeable, professional guidance and make the experience such a positive one.

Rated 5 out of 5 stars

I've been with Peninsula for almost 10…

I've been with Peninsula for almost 10 years. I've operate a 15+ employee company for 20 years and the HR Advice line has been crucial support to our organization more times than I can count. Protecting our employee rights while also exercising necessary business boundaries has been made straightforward, unemotional and clear with Peninsula. The fact that I can (and have) called them way outside of regular working hours and they answer 24 hours a day is incredible - I always have answers I need, anytime. There are stretches of time I need them less and periods of time where their service is worth the price of gold. I wouldn't hesitate to recommend them as a essential part of operating a business - especially if you're looking to do things right, avoid problems and stay up to date with your responsibilities as an employer. As a bonus - every agent I've spoken to has been well trained, experienced, capable and confident in their direction - and backed by their team of experts too. Most recently we've worked with 'Andrew' on some of our hardest HR experiences to date - and again I've been so impressed by his guidance, dedication and diligence in supporting our HR needs. Bravo Peninsula!

7 July 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Shelley,
Hearing how the HR Advice line has supported you through both routine questions and your toughest moments is incredibly meaningful! We’re glad Andrew and the wider team could be there with clear, steady guidance when you needed it most.

Rated 1 out of 5 stars

Avoid these scumbags at all costs

Avoid these scumbags at all costs. They CAN NOT be trusted.

DO NOT sign anything. They are going to pressure you and use intimidation. DO NOT give in to their pressure.

If they call or contact you, block them immediately.

30 June 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi There,

Thank you for sharing your feedback. We take comments like these seriously and would welcome the opportunity to better understand your experience.

At this time, we haven’t been able to confirm a client account connected to this review. If you have worked with us, we’d appreciate the opportunity to connect so we can understand your concerns and ensure they’re reviewed by the right team. Our Customer Solutions team is available to continue the conversation directly.

Thank you,
Team Peninsula

Rated 5 out of 5 stars

Layla is very thorough and answered ALL…

Layla is very thorough and answered ALL my questions. She is very knowledgeable and quick with her information. She emailed the documents to me before we even said good bye. She is a great asset to your team.

16 June 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi there,
Thank you for sharing this! When questions are answered clearly and support follows quickly, it makes all the difference, and we’re glad Layla could deliver that experience.

Rated 5 out of 5 stars

Fast response and I got all the…

Fast response and I got all the documents I needed right away.

15 June 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi there,
Thank you for sharing this! Quick responses and having the right documents when you need them can make all the difference, and we’re glad we could help.

Rated 5 out of 5 stars

Great customer!

Great customer service from the rep we dealt with. I believe the name is Pene

12 June 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi there,
Thank you for the kind words. We’re happy to hear Pene was so helpful.

Rated 5 out of 5 stars

Quick response

Quick response, no waiting. Had an answer right away and was pro active with a future appointment.

10 June 2026
Unprompted review
Peninsula Canada logo

Reply from Peninsula Canada

Hi Jeremy,
Thank you for sharing this! Quick answers and staying one step ahead make all the difference, and we’re glad we could support you in that way.

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