Amy was the most amazing travel agent , I feel like I actually met her in person! She was so polite , professional and always at hand when I needed her throughout my travel experience, she was always... See more
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What a great holiday we had to Amsterdam (family of 5) all Went well , the hotel was super lovely the teenagers thought it was one of our best hotels and holidays, actioned filled with museums,... See more
Company replied
The team at Penguin Holidays made our lives pretty easy; everything was seamless Glasgow to Disneyland Paris for my husband's birthday. Sean was very patient, paid attention to our requirements and g... See more
Stay away! ✋🛑 they are scammers from india . They canonot even speak english right. Booked a holiday to Tenerife paying £2800. Cancelled my holiday and did not refund a single penny back. Have been w... See more
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Company details
Written by the company
Experience seamless travel planning with our independent agency, where we specialize in creating personalized travel experiences tailored to your unique preferences. Whether you're dreaming of a UK break, a sun-filled holiday, or an all-inclusive adventure, our dedicated team ensures every detail is handled with care, making us the go-to choice for all your travel needs.
Contact info
128, City Road, EC1V 2NX, London, United Kingdom
- info@penguinholidays.co.uk
- penguinholidays.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing Amy
Amy was the most amazing travel agent , I feel like I actually met her in person! She was so polite , professional and always at hand when I needed her throughout my travel experience, she was always checking in on me and even when we were away she was asking how our holiday was going , at any time night or day she answered any queries I had , her responses were quick and informative and she guided us with breeze throughout! We will definitely be booking with penguin holidays again , thank you so much Amy xx
I am at the homepage of your website
I am at the homepage of your website. I click about us. I go to about us page. But the navigation bar is gone. Where can I find it ?

Reply from Penguin Holidays UK
Amazing offers and deals
Amazing offers and deals. Best package I found when taking my son to Disneyland Paris.
Great customer service , checked on us whilst at Paris too to make sure everything was fine. Informed and updated us with all the info and guided us throughout.
Would defo book again!

Reply from Penguin Holidays UK
Amazing experience peguinholidays…
Amazing experience peguinholidays couldn't do enough for me and my children, any help we needed I messaged through WhatsApp and it was dealt with straight away, it was stressful free and the bestest way to book any holiday we have been on, highly recommended to friends and family already!!

Reply from Penguin Holidays UK
Everything was amazing
Everything was amazing ! Hotel ,transfer and flights !
Excellent service 100% good good service !

Reply from Penguin Holidays UK
Penguin Holidays taking the stress out of planning your perfect vacation
First time dealing with Penguin Holidays and the experience has been nothing short of smooth sailing. Our consultant Marco was extremely helpful and patient as I was constantly changing my mind on the destination 🤭. He found us the best deal with flights and the accommodation , and I have to say the hotel we stayed at was perfectly situated making it easy for us to get around the city. Would highly recommend Penguin Holidays for your next holiday break ❤️

Reply from Penguin Holidays UK
Our recent family holiday to Disneyland…
Our recent family holiday to Disneyland Paris, booked through Penguin Holidays UK, was fantastic! From start to finish, the team made everything so easy and stress-free. They guided us through each step of the booking, and everything was perfectly organized upon arrival. Our hotel was family-friendly, conveniently located, and ideal for visiting Disneyland. The kids had a magical time, and we didn’t have to worry about a thing, thanks to the attention to detail from Penguin Holidays. Highly recommend them for anyone planning a memorable Disney experience!
What a great holiday to Amsterdam
What a great holiday we had to Amsterdam (family of 5) all
Went well , the hotel was super lovely the teenagers thought it was one of our best hotels and holidays, actioned filled with museums, art galleries, canal trip and general sight seeing.
The company Kept us updated at all
Stages what a fab service defo recommend and will defo use again.
Thank you for making our city break just awesome.

Reply from Penguin Holidays UK
I had booked the trip for Venice…
I had booked the trip for Venice through penguin holidays. Amy helped me to find the best deal and took care of everything. She was very helpful. It was the best holiday ever and would book holiday again very soon
Stay away. HORRIBLE COMPANY
Stay away! ✋🛑 they are scammers from india . They canonot even speak english right. Booked a holiday to Tenerife paying £2800. Cancelled my holiday and did not refund a single penny back. Have been waiting for 5 months now. I have already lodged a complaint with trading standards now

Reply from Penguin Holidays UK
Inquired through Facebook and got an…
Inquired through Facebook and got an immediate response. Very good customer service from the team, really made everything hassle-free - would recommend!
Great experience
Had a great experience. Immediate response and really good costumer service throughout, would recommend!
Sean was so patient and provided me…
Sean was so patient and provided me with multiple different options that fit my budget and ever changing schedule. Look forward to organising my next vacation with Penguin holidays! Very reliable and honest service, I highly recommend.
Thank you so much Penguin Holidays
Thank you so much Penguin Holidays! Our whole trip was seamlessly booked from start to finish and the attention to detail was amazing!
Our Euro-trip was completely done by…
Our Euro-trip was completely done by Ryan. He even found our stays in every country if you do not want to go through the hassle of looking for each and every detail and covering it all. Thanks you Penguin.
Highly Recommended. Top Notch Service.
Sean was really helpful with planning every aspect of our trip to Paris. I wanted my best friends (who were visiting for the first time) to have the most epic experience. Sean helped us book the most perfect hotel in the Latin Quarter- which was quintessentially Parisian. The joy I felt walking up and down those streets is indescribable. Sean also helped us plan day trips to Versailles and Disneyland Paris. This was one of the best travel experiences I have had in a very long time.
I will certainly use Penguinholidays again for my next European adventure.
Best,
Michael
Amazing travel agents
Amazing travel agents, and very thoughtful customer service! Great job
This was my first trip to Europe and…
This was my first trip to Europe and Amy made sure I had nothing to be nervous about. She found me a great deal and accommodated all my requests, even the last minute changes. Excellent service, highly recommend!
Penguin Holidays Team!
The team at Penguin Holidays made our lives pretty easy; everything was seamless Glasgow to Disneyland Paris for my husband's birthday. Sean was very patient, paid attention to our requirements and got us some great deals!! Great customer service from Amy too!
*****Five Stars!*****
Marco has been incredible through the…
Marco has been incredible through the whole process, I’ve asked a million questions and he has always gotten back to me within the day! I needed to change the dates last minute and he was able to somehow get it done for me.
I was well informed and felt very secure planning my holiday with Penguin. Thank you, Marco!
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