The Pen I ordered, is Pelikan m800, the pen is excellent pen, beautiful and very smooth fine nib. Thanks for a greate trade Rejan from Denmark
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I had promised myself a new fountain pen for many years and looked at the Montblanc 146 then I discovered Pelikan by accident whilst searching e-bay, after some research I decided Pelikan was the b... See more
Highly satisfied. The order was delivered to Russia in three weeks which is quite good. The packaging was excellent and protected three bottles of ink and a M800 Pelikan very well. Th... See more
I ordered ink and a pen holder. Both were despatched quickly and received in perfect condition. Both very good value. Only thing that makes this not a five star review is that the order confi... See more
Company details
Information provided by various external sources
We are an online retailer, specialising in Pelikan's pen range. We have been selling Pelikan pens for 9 years and have build up an unrivalled knowelegde of their products. We strive for excellent customer service as well as very competitive pricing and hold a large amount of stock to ensure quick deliveries.
Contact info
Suite 9, Rizla House, CF37 5SP, Pontypridd, United Kingdom
- 01443842608
- info@pelikanpens.co.uk
- pelikanpens.co.uk
Excellence pen
The Pen I ordered, is Pelikan m800, the pen is excellent pen, beautiful and very smooth fine nib.
Thanks for a greate trade
Rejan from Denmark
A very good experience
Excellent service, excellent communication, very good expérience like client... and the price are very good....
The best Fountain Pen store around! :)
So hard to say so little in a short review, I’ll try my best, Pelikan Pens are an amazing business, answering all my inquires (there were a lot of questions from this first time Pelikan buyer) and shipping promptly with the item(s) arriving on time. The only problem is that I have gone from one order (my first Pelikan Pen an M800) to another one and currently planning a possible third pen purchase from them. Amazing experience A++ and I recommend this business to anyone who wants to fuel their fountain pen addiction :)
Excellent shop
I am writing this post to say all my satisfaction for my experience as a customer of Niche Pens.
I bought a Pelikan Souveran M1000 with Fine nib.
I have to thank all the staff at Niche Pens, mainly Sophia and Ross, for their kindness in giving me any kind of support during my buying experience.
The pen arrived with an accurate packaging with a free original Pelikan pouch and with a sample of ink.
The pen is wonderful, magnificent, superb. I have no adjectives to describe my pleasyure in handling this masterpiece.
The nib size F, which was suggested to me by the staff at Niche Pens, is perfect: it is smooth as a feather and it writes very well; the resulting handwriting is not broad nor too thin. Awesome!
I do recommend Niche Pens to all Pelikan pens fans; they are really an excellent and reliable shop, where you can find kindness and a great committment in customer satisfaction.
Service like you don't tend to see anymore!
I recently used Niche Pens to buy my first Pelikan, an M1000 Souveran. I ordered at about 2pm and thought I would have missed the order deadline but was delighted to receive a dispatch confirmation shortly afterwards! The pen was with me the next morning! Talk about outstanding service.
I decided I would prefer a fine to the medium nib and I dealt with Sophia who couldn't have been more helpful and speedy in replying. Again, a lightning-quick turnaround and I had my new nib well before Easter, which I had feared might have intervened.
I can't praise the folk at Niche Pens highly enough. Good, solid, old fashioned customer service that is fast becoming an endangered species these days. Well done Sophia and team!
Quick reply to my questions prior to…
Quick reply to my questions prior to purchase and very quick delivery once ordered.
Cannot rate highly enough
Great pens with an outstanding level of customer service.
The web-site is excellent, but what is exceptional is how the level of follow-up service feels. It is like you are dealing with a local independent store who love their product and can't do enough for you.
I've bought a few pens off Pelikan Pens and they are always incredibly helpful. I recently had a pen that needed repair after many years of great service. Pelikan Pens/Niche Pens could not have been more helpful in helping to organise the repair even though it is long out of warranty.
I can't recommend highly enough and will definitely be buying from them again.
Excellent
A couple of months ago my Pelikan 800 started to leak. I telephoned Pelikanpens.co.uk for advice. The person I spoke to explained they were an independent retailer and although I did not purchase the pen from them gave me very good advice on how get my pen repaired. He was friendly, knowledgeable and did not loose interest upon realising I was not about to buy something. Based on this experience I would buy from this company, in fact I already have an indirect way buy purchasing from their sister site Pure Pens.
Great company - lovely pens!
I've ordered from this company several times over the last few years and was always completely satisfied with the service I received. Items arrived promptly, well packaged, with clear information via e-mail on what to expect.
if I was asked for one way to improve: maybe, as with supermarket deliveries, it would be good to be able to specify a day for delivery or at least have a box where one could write instructions for what to do if the person is not in. With a delivery to my sister, she did not hear the postman knocking at her door and then had to wait almost a week for a re-delivery. She'd have been happy for him to leave next door.
Excellent products matched by the service.
Very helpful and personal service.
I love my Pelikan pen and the inks and inkstand that I have bought so far.
Thoroughly recommended.
Easy to order and delivered promptly.
Ordered the pencil for my 7 year old son which was recomended by his Occupational Therapist. He loves it and looks for the smiley face to confirm the correct pencil grip so hopefully will encourage him to write and help with his letter formation. Good service and arrived quite quickly.
Good idea in theory but as yet unable to assemble the item
spent some considerable time in trying to assemble the pen and as yet with no success. Not sure if there's a piece missing but obviously will keep trying

Reply from Pelikan Pens from Niche Pens
Better than it looks
I continue to search for the perfect nib. Have been through the lot but am very happy with the Pelikan, I love the size and pen design but nib is superb.
Fanatic service from supplier - will use them again when finances allow.
Great service from a professional company
All items dispatched quickly. I have used Pelikan Pens many times for orders both small and large and communication and service has always been great.
A great place to buy anything "Pelikan".
Everything in stock, fast delivery, great prices. What more could you ask for.
Niche Pens - as good as ever!
Yet again, Niche pens give a full explanation of the various Pelikan writing instruments and accessories and if you order at a reasonable time of day the item is delivered next day by Royal Mail special delivery immaculately and safely packaged. What more could you ask for.
Friendly service, very good customer support
I have bought several pens from PelikanPens.co.uk over the last 3 years. The service has been unfailingly excellent (no problems with returns or exchanges, delivery usually the next day) and Ray and his team are very knowledgeable about the pens they sell. I would highly recommend this site.
Buying from PelikanPens.co.uk
Highly satisfied.
The order was delivered to Russia in three weeks which is quite good. The packaging was excellent and protected three bottles of ink and a M800 Pelikan very well.
The pen is marvellous, it writes without any scratches, very smooth and impeccable.
The shade of Pelikan Edelstein Sapphire ink makes an impressive outlook on paper.
Thank you very much.
Service was quick and without fuss
Web site was clear, purchase was obvious and delivery notified and completed.
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