One of the brakes was set too close and preventing the wheel from moving smoothly. A call to support provided a quick and easy resolution by easing a bit more of the cable from the rotator leg. The cu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow...I had a question regarding what size cane tips my new cane needed (I was unable to find the information on Amazon's site or the manual that came with the cane) and you folks not only got back to... See more
Company replied
Everything! Ordering and the entire process including fast shipment. The way the product was packaged expressed high quality already there, which the product itself verified. Assembly was very simpl... See more
Company replied
This door latch is SO helpful for my husband getting in and out of a car. Also would recommend it for anyone under 6’ trying to climb into a tall truck. Simple and effective tool.
Company replied
Company details
Written by the company
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
The Pelegon Guarantee
✓ Free Shipping over $49 ✓ Free Returns ✓ 3 Years Warranty ✓ FSA/HSA Eligible
At Pelegon, we’re driven by a deep commitment to creating medical devices and aids that improve lives.
Every product is a result of our dedication to excellence, designed with care and attention to detail to support your safety and independence.
We go the extra mile to ensure our solutions meet the highest standards, not because we have to, but because we believe you deserve the best.
With Pelegon, you can count on products built with passion and purpose, made to help you move through life with confidence.
Contact info
United States
- support@pelegon.com
- pelegon.com
$20 off $100+ for Trustpilot
4.6
Excellent
645 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PELEGON
Thank you for sharing your experience! We are glad to hear our product provides the comfort and relief you need after a long day.
Thank you for trusting Pelegon!
Reply from PELEGON
Thank you for your review, and we sincerely apologize for the oversight. We have reached out to you directly via email to resolve this issue and make sure you receive your promotional gift right away. We appreciate your patience and look forward to making things right!
Reply from PELEGON
Thank you so much for the review! We are thrilled to hear you had a good experience with us and our product. We look forward to serving you again in the future!
Reply from PELEGON
Thank you for the review! We are glad our product is helpful and working well for you.
Thank you for trusting Pelegon!
got exactly what we needed and ordered
26 April 2026
Reply from PELEGON
Thank you for the wonderful feedback! We are so glad to hear that everything arrived perfectly and met your expectations.
We truly appreciate your support and hope to serve you again soon!
Excellent quality products and a…
Excellent quality products and a company that really cares! As my father’s health declined further customer service was very responsive to meet our needs .
16 May 2026
Unprompted review
Reply from PELEGON
Thank you so much for sharing your experience. We are incredibly grateful for your kind words about our team and are glad we could support you and your family during such an important time.
Your feedback means the world to us. Please know we are always here if you ever need anything else.
Reply from PELEGON
Thank you so much for the wonderful feedback! We are thrilled to hear that you had a smooth experience with us and are happy with your purchase.
Thank you for trusting Pelegon!
Reply from PELEGON
Thank you so much for your wonderful review! We are thrilled to know that you are happy with the product, its assembly, and its durability. Your feedback means a lot to us.
Thank you for trusting Pelegon!
I had a return due to the shower chair…
I had a return due to the shower chair was to large. They handled it promptly and efficiently. It was my first time buying something from this company. You never know what you get online. They were professional and issued a credit quickly.
16 May 2026
Unprompted review
Reply from PELEGON
Thank you so much for your kind words! While we are sorry the shower chair didn't fit, we are glad our team could handle your return quickly and professionally.
We appreciate you choosing Pelegon and hope to serve you again in the future!
Wonderful tool!
9 May 2026
Reply from PELEGON
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you love your new Swivel Shower Chair.
Thank you for trusting Pelegon!
I ordered the products and they arrived…
I ordered the products and they arrived quickly. They are of great quality and very helpful in my daily life.
7 May 2026
Reply from PELEGON
We truly appreciate your wonderful feedback! We are delighted to hear that your items delivered so fast and that they are making a positive, reliable difference in your everyday routine.
Thank you for trusting Pelegon!
Very sturdy product
Very sturdy product, easy to assemble. Delivered very quickly. Excellent service!
8 May 2026
Reply from PELEGON
Thank you for your review! We are so pleased to hear that you are happy with the quality and ease of assembly of your new product. It is also great to know that our team provided the quick and excellent service we strive for.
Thank you for trusting Pelegon!
Reply from PELEGON
Thank you so much for your kind feedback! It truly makes our day to hear that you had such a positive experience with our team. We always strive to be as supportive as possible, and knowing we could help means the world to us. Thank you for trusting Pelegon!
Reply from PELEGON
Thank you for the wonderful feedback! We are thrilled to hear that you are happy with your purchase and that it meets your needs perfectly.
Thank you for trusting Pelegon!
My Husband loves the pads
7 May 2026
Reply from PELEGON
Thank you so much for sharing! We are thrilled to hear that the product is working out so well. We truly appreciate your support and are glad we could help!
My wife loves the rollator
My wife loves the rollator. She can safely and comfortably go places with it she wouldn't go before. Very easy to assemble.
12 May 2026
Reply from PELEGON
We are so happy to hear that our Rollator Walker is making such a wonderful difference for your wife! It’s heartwarming to know she feels safe and confident enough to enjoy more outings now. Thank you for choosing Pelegon to be a part of her journey!
I purchased some other brand and was…
I purchased some other brand and was not as happy these passed 3 years. This showed up on my iPad and upon reading it new it would be a better bet than what I had. And I received it 3 days ago and could not be happier! Thank you Pelegon!
6 May 2026
Reply from PELEGON
Thank you for your review. We are so glad you decided to give our brand a try! It is wonderful to hear that our product has exceeded your expectations and provided the improvement you were looking for. We truly appreciate you sharing your experience.
I’m 85 here’s old and use a walker
I’m 85 here’s old and use a walker! The advertisement said it was very light weight, and small enough to fit in the over head in an aircraft! So I ordered it and when it came, it had to be put together not just able to pull out of the box and use right away! That was not true! Bigger than the walker I use! So truly
Disappointed! I tried to put it back in the box and couldn’t so she told me to not worry about sending it back! Thank God! She will credit my account hopefully! So will donate it somewhere to someone that needs a walker! So hopefully my nightmare will be solved!
6 May 2026
Reply from PELEGON
Thank you for your feedback. We are truly sorry the product did not meet your expectations or ease of use. We have reached out to you directly to ensure your refund is processed and to confirm that the issue is fully resolved
Reply from PELEGON
Thank you for your feedback! We are so happy to hear that your order arrived even sooner than expected. Our team works hard to get our products to you as fast as possible, and we're glad we could deliver on that promise for you. We truly appreciate your support!
Reply from PELEGON
Thank you for your feedback! We are so happy to hear that your order arrived quickly and met your needs. We know how important these items are for your daily routine, so we make it a priority to get them to your doorstep as fast as possible.
Thank you for trusting Pelegon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.