Pegasus Finance Reviews 

567
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making interactions pleasant and productive. The overall service is described as superb, making the process smooth, easy, and hassle-free from start to finish. People appreciate the efficiency and the straightforward nature of their dealings. Many people highlight the outstanding communication, noting that staff kept them well-informed and were always available to answer queries. Customers also appreciate the personalized approach, with staff often going above and beyond to find suitable solutions and ensure satisfaction without feeling pressured. This commitment to customer care contributes significantly to the positive experience.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, patience, and... See more

Service

Customers had positive experiences with service, often describing it as fantastic, first-class, and 5-star.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process easy, smooth, and... See more

Customer communications

People report positive experiences with contact, highlighting helpful and informative interactions. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having lucas finding me the best possible deal. He was professional , patient and really helpful and a pleasure to talk to. Thank you lucas for all your hard work and help... See more

Company replied

Rated 5 out of 5 stars

I could not highly recommend Pegasus enough it been great doing business with them it's been very smooth from start to finish and Lucas has been brilliant he has been keeping us update with everyth... See more

Company replied

Rated 5 out of 5 stars

Wow what a brilliant company to work with! Lucas has been the most helpful person to deal with, always felt he went out of his way to ensure the right deal etc was available, super knowledgeable... See more

Company replied

Rated 5 out of 5 stars

Contacted Pegasus Finance online to enquire about caravan financing. I was contacted by Connor, he was such a knowledgeable person. He ensured I was kept up to date throughout the whole process. We ch... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Pegasus Finance, we specialise in taking the hassle out of vehicle financing, whether for motorhomes, campervans, caravans, or even classic cars. We understand that securing finance for a dream vehicle should be as enjoyable and seamless as possible. That’s why our dedicated team is here to offer one-to-one guidance, focusing entirely on your individual needs. Unlike automated services, Pegasus Finance provides a truly personal experience—connecting you with a knowledgeable advisor who listens carefully, answers all your questions, and guides you step-by-step through the entire process. Our aim is to make your financing journey as smooth as possible, saving you time, effort, and worry. Our advisors work directly with lenders to secure the best, most affordable rates available, ensuring you can confidently move forward with the vehicle you love. From handling all the paperwork to giving prompt, reliable updates, we’re here to make things easy and quick, allowing you to focus on enjoying the journey ahead. With years of experience, Pegasus Finance is trusted by customers across the UK who value our commitment to service, honesty, and transparency. Whatever your adventure, we’re here to make sure you have the financing you need to get on the road with confidence and excitement.


Contact info

4.9

Excellent

TrustScore 5 out of 5

567 reviews

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4.9

All reviews

(567)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Great professional no hassle…

Great professional no hassle transaction and help from George at Pegasus Finance.
Highly recommend using these people for your next interaction. Fast helpful communication takes the worry out of your situation, thanks again George and Pegasus Finance, one stop car loan depot.

20 December 2024
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for your glowing review! We're thrilled to hear about your positive experience with George and the seamless, professional service he provided. At Pegasus Finance, we’re dedicated to making the process as smooth and stress-free as possible, so it’s fantastic to know we took the worry out of your situation. Your recommendation means the world to us, and we look forward to helping you or anyone you refer in the future. 🚗💨

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service, patient and happy to help with all queries big thank you to Fran and George for helping us secure our dream caravan.

9 December 2024
Unprompted review
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Reply from Pegasus Finance

Thank you so much for your kind words! We’re thrilled to hear about your excellent experience with Fran and George. Helping you secure your dream caravan is what we’re all about. Your feedback means the world to us, and we’re so glad we could assist with all your queries. Wishing you endless joy and adventures in your new holiday companion!

Rated 5 out of 5 stars

Great to deal with

Lorraine is absolutely fantastic from our enquiry to completion, so helpful and knowledgeable, nothing was too much trouble, she answered all my questions. Such a lovely lady very happy and fun. Would recommend Pegasus without a doubt..

5 December 2024
Unprompted review
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Reply from Pegasus Finance

Thank you for your glowing review! We’re so pleased to hear about your experience with Lorraine – she truly embodies the friendly, knowledgeable, and personal service we strive to deliver. Your kind words about her support and approach are greatly appreciated, and it’s fantastic to know she made the process enjoyable for you.

We’re delighted you would recommend Pegasus Finance, and we’ll be sure to pass your lovely comments on to Lorraine. If there’s anything else we can do for you, please don’t hesitate to reach out.

Thank you again for choosing us!

Rated 5 out of 5 stars

Top Job

Five stars for these guys made it so easy to get finance for my caravan I don't have a perfect credit record but everything was so simple and had good communication at every stage would recommend these to anyone.
And a big thumbs up to George Thank you

30 November 2024
Unprompted review
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Reply from Pegasus Finance

Dear David,

Thank you for your wonderful review! We're so pleased to hear that George and the team made the process simple and stress-free, even with the challenges of imperfect credit.

Your recommendation means the world to us, and I'll make sure George knows how much you appreciated his help.

If we can assist you again in the future, we're always here for you.

Rated 5 out of 5 stars

Absolute pleasure dealing with George

Absolute pleasure dealing with George. A very hassle free process and superb communication all the way though.

4 December 2024
Unprompted review
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Reply from Pegasus Finance

Dear Dave, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that George provided you with a hassle-free experience and excellent communication throughout the process.

At Pegasus Finance, we pride ourselves on delivering a personal, straightforward, and supportive service, so it's fantastic to know we hit the mark for you. I'll be sure to share your kind words with George – they’ll mean a lot to him!

If there's anything else we can do to assist you in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

great service ,communication 100% all…

great service ,communication 100% all the way through from fran ,nothing was too much trouble, even calling at set times due to my work not be able to accept calls would definitely recommend and use again in the future

26 November 2024
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you so much for your kind words! We’re thrilled to hear that Fran provided such excellent support and kept communication flowing seamlessly around your schedule. It’s always our goal to make the process as smooth and personalised as possible, and we’re delighted that you felt well taken care of.

Your recommendation means the world to us, and we’d be honoured to assist you again in the future. If there’s ever anything else we can do to help, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Good service

I have been dealing with George. The communication has been excellent and has always kept me updated.
Very happy with service from start to finish.

21 November 2024
Unprompted review
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Reply from Pegasus Finance

Thank you for your kind words! We're thrilled to hear that George provided excellent communication and kept you updated throughout the process. It’s wonderful to know you were happy with our service from start to finish—your satisfaction is our priority.

If there's anything more we can do for you in the future, please don’t hesitate to reach out. Enjoy your new adventure!

Rated 5 out of 5 stars

Hi I’ve been dealing with George front…

Hi I’ve been dealing with George front start to finish and he has been very helpful through out this process be very happy to deal with them again

21 November 2024
Unprompted review
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Reply from Pegasus Finance

Thank you for your kind words and for trusting us once again! We’re delighted to hear that George was so helpful throughout the process. It’s always a pleasure to assist you, and we’d be more than happy to help you again in the future. Don’t hesitate to reach out if you need anything—we’re here for you!

Rated 5 out of 5 stars

Fran was brilliant from the initial…

Fran was brilliant from the initial call to sorting out collection. Brilliant communication, all messages and emails answered promptly. Would highly recommend.

19 November 2024
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you so much for your glowing feedback! We’re thrilled to hear that Fran provided you with brilliant service and excellent communication throughout the process. Your recommendation means the world to us, and we’re so glad we could make the experience seamless for you. If you ever need assistance in the future, don’t hesitate to reach out. Happy travels with your new vehicle!

Rated 5 out of 5 stars

George was very pleasant to deal with …

George was very pleasant to deal with no issues thanks again

20 November 2024
Unprompted review
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Reply from Pegasus Finance

Hi Joe,

Thank you for your kind words! We're thrilled to hear that George made your experience pleasant and straightforward. At Pegasus Finance, we’re dedicated to providing a seamless and personal service, and it’s great to know George delivered just that for you.

If you need any further assistance in the future, we’re always here to help.

Rated 5 out of 5 stars

George was always polite and helpful so…

George was always polite and helpful so made it a pleasure to deal with him

4 November 2024
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Thank you for your kind words! We're delighted to hear that George made the process enjoyable and effortless for you. Providing helpful, friendly service is what we strive for at Pegasus Finance. If you need any further assistance, we’re here to help!

Rated 1 out of 5 stars

Complete time wasters!!

Called for a quote on Wednesday 23/10 told could have a decision that day as also stated on website quick easy decision's within 60 mins i was confident so went ahead put a hard search on my credit file and completely blew my chances elsewhere…its now 3pm Monday 28/10 ive had no communication and had to chase myself several times i even called today put on hold and cut off and no ones called back… subsequently lost the motorhome we were after now because of the delay appalling service

28 October 2024
Unprompted review
Pegasus Finance logo

Reply from Pegasus Finance

Dear Russell, Thank you for sharing your feedback with us, and I’m truly sorry to hear about the delays and frustrations you experienced while we worked on your application. I understand how disappointing it must be, especially as you were so close to securing the motorhome you wanted.

At Pegasus, we aim to make the finance process as smooth and straightforward as possible, but we also strive to find a suitable solution when applications present unique challenges, such as this case. I realise that the delay impacted your plans and that our communication with you didn’t meet the responsive service we promise our customers.

Please know that your experience is being reviewed to make sure we’re supporting our customers with the timeliness and transparency they expect.

Rated 5 out of 5 stars

A very stress free process from start…

A very stress free process from start to finish , George was in contact with us updating us all the way he made the loan application for our new caravan easy and hassle free . Would 100% recommend Pegasus .

11 October 2024
Unprompted review
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Reply from Pegasus Finance

Dear Julie, Thank you for taking the time to leave a wonderful review. We hope you enjoy many great adventures in your new caravan.

Rated 5 out of 5 stars

Great Service

Friendly, fast and easy to deal with..can’t fault the services. Great staff and very communicative - Its 5 out of 5 from me!

11 September 2024
Unprompted review
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Reply from Pegasus Finance

Thank you so much for leaving a review. We always aim to please.

Rated 1 out of 5 stars

WHAT A LOAD OF RUBBISH

pegasus STATES it will finance bad credit GUARANTEED this is not true my wide and i are disabled and low and be hold i was declined so false advertisement worthless waste of space

1 January 2024
Unprompted review
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Reply from Pegasus Finance

Hello Christopher. Thank you for taking the time to leave a review. We value all reviews, positive or negative, as they shape the way our business develops.
You are correct, Pegasus Finance can help customers who have poor credit histories, however, we do not guarantee being able to provide finance for all customers. With our positive underwriting views and an extensive panels of lenders, many customers with poor credit history are provided with a loan, however, not all applications are successful. Unfortunately we were unable to help in your instance, we wish you well in finding the finance you require.

Rated 2 out of 5 stars

Rude telephone manner

Contacted Pegasus on Friday as had been let down by a finance provider who had decided they didn’t wish to lend to a dealer who wasn’t a limited company.

Matt called me back very quickly. I explained the situation and he told me that Pegasus’s lenders wouldn’t have the same problem, but no guarantee they could help as would need to go through all the usual lending criteria etc.

A lady left me a message on Monday after she had the responses from the lenders. When I called her back I was told they had been unable to find me a lender, but very little more information was given - something around the dealership.

This was obviously bad news which was fine, however they attempted to put me to another lender who could offer me secured or unsecured loans, which when I googled appeared to have eye-wateringly rates. When I was discussing this with the lady she began simply talking over the top of me, and when I asked if she could not speak when I’m trying to speak she couldn’t get me off the phone quick enough.

I’m sure Pegasus help lots of people, and I understand they couldn’t help me, however cutting people off mid-sentence and speaking over them is plain rude.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Just taken possession of my Campervan…

Just taken possession of my Campervan 😍I couldn’t have done it without the help of Pegasus . Fran has been exemplary in handling my application, keeping me informed every step of the way. She even phoned me to ensure my Campervan had arrived safe and sound and that I was happy with everything. She is an asset to the company . Thanks again

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Alex Great service

Alex who handled my case was clear and precise with the information phoned back when he said he would and dealt with the matter very professionally but with a nice personal approach. A joy to deal with

30 August 2023
Unprompted review

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