Didn’t expect much but I can see basically everything except for direct messages. They even provide me with highlights. Hopefully direct messages will be available someday though. Great customer care,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s still my first day so the service is still ramping up, so far so good. I must say though that I was pleasantly surprised by the fact that there are actual agents handling customer support. I h... See more
Company replied
Though the technology does not always work immediatly its the only service i know that delivers results. They have great customer service and are always willing to help like the agent called Nicky i... See more
Company replied
The app indeed provides access to private accounts. It has some flaws with the update time, I wish it was more frequent. But overall my experience was good, especially with their support team, Julia M... See more
Company replied
Company details
Written by the company
Peekviewer is your go-to online story viewer. Whether you're curious about a public or private profile, want to explore fresh stories, or dive into intriguing highlights, Peekviewer lets you do it all anonymously and without an account. View social media content hassle-free!
Contact info
63-66 HATTON GARDEN, 5TH FLOOR, SUITE 23, EC1N 8LE, London, United Kingdom
- support@peekviewer.com
- peekviewer.com
3.5
Average
507 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
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worked after waiting
The page didn’t appear right away, but after a week it loaded fine. Was worth the patience.
10 January 2026
Unprompted review
Reply from Peekviewer
Hi, Aubert Caya!
Thank you for taking the time to share your feedback with us. We’re glad to hear that everything loaded properly in the end and that the experience was worth the wait. We truly appreciate your patience!
We’ll continue improving Peekviewer to make the user experience even better.
Best wishes,
Peekviewer team
Can recommend
My friend told me pekviewer worked for her so i tested it. she wasnt lying, now use it every day, better than insta
6 January 2026
Reply from Peekviewer
Hi, Georgia!
Thank you for sharing your experience with us. We’re thrilled to hear that Peekviewer is working so well for you and that it’s become a daily favorite!
We’ll continue improving our service to make sure your experience keeps getting better.
Best wishes,
Peekviewer team
SCAM ALERT!! 🚨 ‼️
Waiting for refund. Just sent in email. Hoping for reply.
EDIT: OMG DO NOT USE THIS WEBSITE. THEY TAKE YOUR CARD INFORMATION AND TRY TO DO A PAYMENT. YESTERDAY I SAW AN UNKNOWN CHECK ON MY BANK ACCOUNT SO I MOVED ALL MY MONEY OUT AND RIGHT NOW ANOTHER PAYMENT TRIED TO GO THROUGH. GLAD I MOVED MY MONEY. YOU GUYS ARE A SCAM.
9 January 2026
Unprompted review
Reply from Peekviewer
Hello Miffy,
We’re truly sorry to hear that your experience with us didn’t meet your expectations. Your feedback is very important to us, and we appreciate you taking the time to share it.
We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@peekviewer.com with your order information so we can assist you further.
We’re here to help and would like to make things right.
Kind Regards,
Peekviewer team
good layout
i like how all features are in one place – saved posts, downloads, followers.....
6 January 2026
Reply from Peekviewer
Hi, Molly!
Thank you for your feedback! We’re glad to hear you’re enjoying having all the features in one place - it really makes managing everything easier. We’ll keep working to make your experience even better!
Best wishes,
Peekviewer team
thought it glitched
The system looked stuck for like 4 days and I nearly gave up. then it finally updated and unlocked the profile.
7 January 2026
Reply from Peekviewer
Hi, Grace!
Thank you for taking the time to share your feedback with us. We’re glad to hear that the profile finally updated and unlocked, even though it took a few days. We appreciate your patience!
We will continue improving Peekviewer and making the user experience even better.
Best wishes,
Peekviewer Team
Issue resolved, but only after strong pressure
I initially had a very bad experience with Peekviewer.
I was charged a second full-priced service (€90.99) without any proper payment flow, checkout page, or explicit confirmation step. There was no clear “pay now” screen, no recap, and no strong validation — the charge happened instantly. The pricing information was hidden in very small text and not visible at the moment the action was performed, which felt misleading.
I contacted customer support very quickly to request a cancellation and refund, before receiving or using any service at all. The account was not even fully configured, and I received automated emails stating that setup was incomplete. Despite this, my initial refund request was refused based on their refund policy.
However, after insisting and escalating the issue, the situation was eventually resolved and the charges were refunded.
I’m updating my review to 2 stars because the refund did happen in the end, but it required significant pressure and should not have been this difficult in the first place. Greater transparency and a clearer payment process would avoid this kind of situation altogether.
6 January 2026
Unprompted review
Reply from Peekviewer
Hi, Guillaume Sacksteder!
Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the confusion and frustration caused by the payment process. We understand that the initial experience was stressful, and we appreciate your patience while the issue was resolved.
We’re glad that the refund was eventually processed, and your suggestions regarding clearer pricing and a more transparent payment flow are very valuable. We will continue improving Peekviewer to ensure a smoother and more transparent experience for all users.
Best wishes,
Peekviewer Team
used it for a closed page
Tried Peekviewer on a private Insta profile and it opened after 6 or 7 days. Not instant, but it worked as expected.
6 January 2026
Reply from Peekviewer
Hi, Yasmin!
Thank you for taking the time to share your feedback with us. We’re glad to hear that Peekviewer successfully opened the private Instagram profile and worked as expected, even though it took some time. We appreciate your patience.
We will continue improving Peekviewer and making the user experience even better.
Best wishes,
Peekviewer Team
They refunded my first two transactions…
They refunded my first two transactions by sending a confimratin email about it, yet they still did not refund the third transaction that I wasnt aware of. They did not even sent me a notice or a notification about it, I just found out that it was already dedcuted to my account. Do something about this please. It is very frustrating.
6 January 2026
Unprompted review
Reply from Peekviewer
Hello Ryanne,
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback with us.
As mentioned previously, a refund has already been issued from our side. Please note that it may take a few business days for the funds to appear in your account, depending on your bank or payment provider.
Thank you,
Peekviewer Team
Peekviewer didn't worked as expected
The refund was successfully processed, unfortunately the service didn't work in my case. I thank the customer service team.
3 January 2026
Unprompted review
Reply from Peekviewer
Hello Alex,
We’re sorry that your experience with us wasn’t as smooth as we’d hoped. Your feedback helps us improve and provide better service moving forward.
A refund has now been processed, and you should receive it within a few business days.
We truly appreciate your patience and understanding.
Peekviewer Team
good outcome
Took longer than I’d like, but it did open the profile. I’d say the tool works fine.
5 January 2026
Unprompted review
Reply from Peekviewer
Hi, George M. Decker!
Thank you for taking the time to share your feedback with us. We’re glad to hear that the profile was successfully opened and that the tool works well for you. We also appreciate your patience regarding the wait time.
We will continue improving Peekviewer and making the user experience even better.
Best wishes,
Peekviewer team
was tricked by this device
Please don't ever use this device. They took away about $500 from me with the wrong touch, and I sent them an e-mail, and they couldn't even read it, and now they're not checking if my refund request has been made. Really reflect. If you look at this review, use a different device. It's really upsetting. Even it doesn't work, and I ended up donating about $500 in one day. I'm posting it on this site because I'm really angry and frustrated. If you look at this review and they don't respond again, you're probably a true con artist. I give you the big middle finger. Also, I asked them to tell me the exact refund policy, so I don't know if it's because I'm a foreigner, but I really want to report it to the U.S. Consumer Agency. I just want to use this app, and I'm just going to use the Instagram app tracking, and as soon as 2026, this unsavory thing happens, and if you give me a refund, and I'm really disappointed, and I'm going to give you a good review, but if it doesn't work, it could cause a big problem. Thank you very much. ^^
30 December 2025
Unprompted review
Reply from Peekviewer
Hello 성민 정,
Thank you for your feedback. We’ve checked our system but couldn’t find any orders under your details.
Please feel free to contact us at support@peekviewer.com with your order information so we can assist you further.
We’re here to help and would like to make things right.
Best regards,
Peekviewer Team
Thanks for daily updates
Thanks for daily updates, Julia always helps me
31 December 2025
Unprompted review
Reply from Peekviewer
Hi, Jackie!
Thank you for your kind feedback!
We’re glad to hear that Julia has been so helpful and that you appreciate the daily updates. We’ll make sure to share your praise with her!
Best wishes,
Peekviewer team
Kinda slow
The private page took days to unlock which felt too slow for me. but at least it wasn’t fake. I got what I came for
31 December 2025
Reply from Peekviewer
Hi, Rahul!
Thank you for sharing your experience with us. We understand that waiting for the private page to unlock felt slow, and we truly appreciate your patience. We’re glad to hear that you got what you came for and that the content was genuine.
We will continue improving Peekviewer to make the user experience faster and even better.
Best wishes,
Peekviewer team
They don't do refunds, just so you know. And the service doesn't even work.
I am writing to express my significant dissatisfaction with the Peekview service. I subscribed to a one-month plan and initiated the monitoring of an account. However, after four days, no data has been provided. Furthermore, I have been charged three separate times, with debits of $107.74, $13.99, and $144.99, despite the service being non-functional.
It is highly concerning to be charged for a service that has not delivered its promised functionality. My attempt to secure a full refund for the unused and non-operational service was denied, with the explanation that refunds are not issued for changes of mind or the addition of a second account. This policy is particularly frustrating given that the core service itself has not been rendered.
I feel that this situation constitutes a breach of expected service delivery and a misrepresentation of the value offered. I urge potential users to exercise caution when considering Peekview.
➖️⭐️⭐️⭐️⭐️⭐️👎🏻
(Minus Five Stars.)
26 December 2025
Unprompted review
Reply from Peekviewer
Hello Jashandeep Singh,
We’re truly sorry to hear about your experience and appreciate you taking the time to share it.
Please know that we’ve reached out to you directly via email to resolve this matter as quickly as possible. If you haven’t received our message, feel free to contact us at support@peekviewer.com with your order details.
We’re committed to making this right and improving your experience with us.
Regards,
Peekviewer Team
Scam. Stay Away!
I decided to purchase peekviewer one month membership in hopes of good things and I was disappointed…I was informed it was a quick and efficient way to track a private instagram account. I have read many reviews saying you charge people multiple times, ignore emails and refund info, and go against your refund policy. The biggest red flag is people waiting weeks if not months on the product to do its thing.
That being said those things happened to me and now I' am stuck waiting for a refund.
30 December 2025
Unprompted review
Reply from Peekviewer
Hello Ian,
Dear Customer,
Thank you for reaching out. We’ve reviewed your case and processed a refund from our side. You should see the funds reflected in your account within a few business days.
We’re sorry your experience didn’t meet expectations and appreciate your understanding.
Kind Regards,
Peekviewer Team
Smooth experience
The downloader + stories viewer both worked perfectly for me without lag
18 December 2025
Reply from Peekviewer
Hi, Lara Howells!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.
We will continue improving Peekviewer to make the user experience even better.
Best wishes,
Peekviewer team
SCAMMERS the site doesnt work they also…
SCAMMERS the site doesnt work they also charged me twice and the second charge was double the amount they said they would cancel charge then few days later charged again after i already canceled it they will take your money they are pathetic scammers
26 December 2025
Unprompted review
Reply from Peekviewer
Hi Jake,
As mentioned previously, a full refund has already been successfully processed from our side. Please note that it may take a few business days for the funds to appear in your account, depending on your bank or payment provider’s processing time.
We’re sorry to hear that your experience did not meet your expectations.
Peekviewer Team
Wait was long but result legit
I waited almost a week and honestly thought it wasn't real. but the account finally got unlocked. wish it was faster tho.
18 December 2025
Reply from Peekviewer
Hi, Erin!
Thank you for sharing your experience with us! We understand the wait can be frustrating, and we’re sorry it took longer than expected. We’re glad to hear the account was eventually unlocked and that everything worked out.
We truly appreciate your patience and your feedback — it helps us improve our processes and make things faster going forward.
Best wishes,
Peekviewer team
SCAMMERS
SCAMMERS: doesnt work then they said they canceled charge then charged me a few days later for over 100$ like i wouldnt notice😂😂 DO NOT GET SCAMMED HERE they also charge more fees after the initial one
25 December 2025
Unprompted review
Reply from Peekviewer
Jake,
As mentioned earlier, we processed a full refund from our side. You should see the funds reflected in your account within a few business days.
We’re sorry your experience didn’t meet expectations and appreciate your understanding.
Kind Regards,
Peekviewer Team
“It’s the best remote Instagram tracker”
25 December 2025
Unprompted review
Reply from Peekviewer
Hi, Sofie!
Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
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