I had a great experience buying from Peak Pharmacy. When I got confused about the delivery and thought they had gone missing (my fault), they responded to my email straight away and offered to re-send... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!
FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35
Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.
Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:
...and so much more!
Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy
While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:
...and so much more!
We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!
Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first
Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.
Horizon, Buttermilk Lane, S44 6AD, Bolsover, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt suitability and recommendation, quick delivery.

Reply from Peak Pharmacy
Simple process, very fast !
Especially like the ability to pay per pill rather than a big packet of something you may not need again, saved me a small fortune compared to other online pharmacies

Reply from Peak Pharmacy
Really easy with quick delivery. Good info about the meds and dosage needed. Very convenient

Reply from Peak Pharmacy
Fantastic fragrance, awesome delivery experience. I highly recommend.

Reply from Peak Pharmacy
We are off to Kenya on Safari so needed Anti-Malaria medication. I applied for this online with Peak Pharmacy and they did everything for us, they worked out what we needed, how much we needed and gave us a choice of alternatives with the information we needed to get the right medication. It was not expensive as other places and arrived within a few days.

Reply from Peak Pharmacy
I've just moved to a new area and my new doctor's surgery issued a repeat prescription for me yesterday morning (Tues 10:00a.m., 24/02). On calling into the pharmacy to pick up my prescription this morning after my appointment, 10:00a.m., I was told it wasn't there as "it had been sent to their hub so I should call back after three". After clarifying the time I left. On returning at 3:55p.m., I was told they had only "just received the prescription that afternoon", which wasn't true as during my appointment that morning, the nurse confirmed it had been sent the previous day. Anyway, the pharmacy insisted it wasn't there and I should call back in an hour. I went immediately to the surgery, just around the corner, where the lovely receptionist, after my explaining the situation, gave me some codes and suggested I give them to the pharmacy. The entire excursion took about 10 minutes max. Imagine my surprise on returning to the pharmacy and being presented with the prescription it was going to "take an hour" to fulfil. On each visit to the pharmacy I was seen by the same person who clearly did not remember me from my morning visit or the 'advice' she'd given. You only get one chance to make a first impression. I learned all I needed to know about Peak Pharmacy and I was not at all impressed.

Reply from Peak Pharmacy

Reply from Peak Pharmacy
Always straight forward to order, communicative prescribers, and very thorough with medical history.
I always feel in safe hands.

Reply from Peak Pharmacy
Easy to navigate website, very competitive prices with free postage over £35, prompt delivery and easy tracking. Can't ask for much more really

Reply from Peak Pharmacy
Decent price for malaria tablets than most other pharmacists! Thank you

Reply from Peak Pharmacy
Everytime I go in there I have fantastic service. Sara is a lovely person who is always happy to help you. Very polite and professional.

Reply from Peak Pharmacy
I dealt with Ben who was very helpful and was able to advise me about my medication.
Overall professional and friendly service that I would recommend to my friends.

Reply from Peak Pharmacy

Reply from Peak Pharmacy
Needed malaria tablets for an upcoming trip. Filled the simple online consultation form in and within a few minutes, my prescription was approved. Delivered straight to my door in only a few days. Very straightforward, no hassle experience.

Reply from Peak Pharmacy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.