Peak Pharmacy Reviews 

2,450
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, excellent product quality, and competitive prices available across their entire online catalog. Many people also find the digital platform very straightforward and simple to navigate when placing orders or managing necessary healthcare consultations. Consumers often highlight the professional and friendly staff who provide helpful support throughout the process. Some reviewers were not happy with unexpected delays in receiving their repeat prescriptions and occasional communication challenges with staff. A few customers additionally experienced frustratingly long waiting times at the physical pharmacy location alongside rare mix-ups with their medication packaging.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Service

Reviewers highlight positive aspects of service, often describing it as helpful, quick, and efficient with... See more

Order

Clients share positive opinions on order, highlighting the simple and straightforward online process.... See more

Product

Reviewers mention positive feedback about product, highlighting great prices, easy ordering processes, and... See more

Price

Consumers find price to be positive and consistently highlight the great value and competitive costs offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience buying from Peak Pharmacy. When I got confused about the delivery and thought they had gone missing (my fault), they responded to my email straight away and offered to re-send... See more

Company replied

Rated 5 out of 5 stars

I ordered antimalaria tablets. I completed the easy to use but thorough medical questionnaire. The website recommended a generic drug but gave me alternatives. It also calculated the required number o... See more

Company replied

Rated 5 out of 5 stars

I attend the peak pharmacy in stonebroom, all the staff are very helpful but the main pharmacy lady is extremely helpful and will listen and offer advice where needed. I have been to other pharmacy’s... See more

Company replied

Rated 5 out of 5 stars

Thank you to Peak Pharmacy, a straight forward order ,all done very swiftly, without all the fuss. order arrived quickly. I had ordered this simple tube of mouth gel from another Pharmacy to be told... See more


Company details

  1. Pharmacy
  2. Online Pharmacy

About Peak Pharmacy

Written by the company

Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!


FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35


Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.

Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:

...and so much more!

Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy

While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:

...and so much more!

We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!

Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first


Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.


VISIT OUR WEBSITE vacancies CONTACT US

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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4.6

All reviews

(2,450)

415 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery we'll packaged value for…

Quick delivery we'll packaged value for money

19 February 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us such positive feedback! We appreciate you taking the time to leave us such a glowing review.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Great service.

Ordered malaria tablets for our 11 year old. Was very clear on what we needed for our trip and delivery was quick.

11 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to help in assisting you find the correct medication. We hope you have a wonderful trip!

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Straight forward web site

Straight forward web site , prompt delivery 👍 thankyou.

22 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear you found ordering with us nice and straightforward and are happy with the quick delivery!

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Great service

Great service. Easy to use website. My items were delivered within a few days.

8 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

We are delighted to hear of your wonderful experience shopping with us! We'll always be here should you need us again in the future.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Easy to order

Easy to order. Fairly priced, well packaged and speedy delivery

18 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us such positive feedback! We appreciate you taking the time to leave us such a glowing review.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Good product (HYLO Forte)

Good product (HYLO Forte Lubricating Eye Drops), good price, efficient delivery. Can recommend.

24 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are pleased to hear the product is working for you! Should you need any more, you know where to find us.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Expert to be sure it’s ok for product…

Expert to be sure it’s ok for product to use if on medication and what condition it’s used to treat easy to order and sent quite quickly so pleased and eye is now improving

15 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are pleased to hear that you are on the mend! Thank you for shopping with us.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Excellent service superb price and…

Excellent service superb price and speedy postage. Thankyou

12 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear that you are satisfied with our prices and the speed of your delivery! We are here should you need us again in the future.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Easy to use

Easy to use , great service thank you

11 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

You are most welcome. Thank you for using Peak Pharmacy.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

I have been ordering from Peak Pharmacy…

I have been ordering from Peak Pharmacy for nine months we have regular check ins to talk about my progress and I always speak to the same person who knows my history and they are very helpful and reassuring.

11 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

Thank you for trusting us with your healthcare, and we are delighted to hear that you are finding your time with us such a positive experience.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. I highly recommend.

28 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appreciate you leaving us positive feedback!

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Excellent service.

Items were dispatched very quickly after placing my order. They were well priced giving good value for money. Excellent service.

8 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear that you are happy with our excellent service!

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Always friendly

Always friendly. Always efficient. This must be the best pharmacy in the country.

15 May 2026
Unprompted review
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Wow. Thank you very much! We appreciate you taking the time to leave such a glowing review.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient service and excellent customer support when I needed it.

8 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We'll always be here should you need us!

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Fabulous team!

Felt compelled to review Tim’s & Parker near Sides Medical centre. I have been a customer/client there for over 10 years and they are a wonderful team. Nothing is too much trouble. They are friendly and so professional and give everybody a five star service. I just wanted to say thank you. Don’t change a thing

14 May 2026
Unprompted review
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We'll pass on your comments to the team! Thank you.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Very fast and efficient service.

Very fast and efficient service.

6 May 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear such positive feedback, thank you!

Kind Regards

Peak Pharmacy

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