Peak Footwear Reviews 

2,101
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional comfort and noticeable pain relief provided by the footwear, noting how well it supports daily wear and improves overall posture. Consumers also highlight the helpful and responsive staff who quickly resolve order and sizing issues with great professionalism. Some reviewers were not happy with the sizing consistency, mentioning that different pairs ordered in the same size fit tightly or differently. A few other people also felt that shoes could occasionally run too small and that returning products was sometimes quite frustrating.

What people talk about most

Product

People report positive experiences with product, noting that the shoes are very comfortable and provide great... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the shoes are well made and feature... See more

Order

Reviewers highlight ambiguous aspects of placing an order, as experiences vary significantly. While many... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting prompt and helpful... See more

Staff

Users describe positive interactions with staff members who are consistently welcoming, responsive, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

AMAZING!! It been correcting how my husband and I walk!! I have had a bum knee for several years…pain, stiff and landing on my foot differently. My husband has back issues and some of that pain... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,101)

1,290 reviews in the last 12 months

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Rated 5 out of 5 stars

I love my Peaks

I love my Peaks! Six pairs and counting. I wear a foot drop brace and these comfortable shoes accommodate the brace with no problem. My feet feel better, my toes are not squished up and I am standing straighter. Thank you Peak!

26 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Elizabeth,

Thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you’re already six pairs in and continuing to love your Peak shoes. It means so much to know that our footwear is providing the comfort and support you need, especially in accommodating your foot drop brace while helping you feel better, stand straighter, and keep your toes comfortable. Stories like yours truly inspire us.

Thank you for your continued trust and support — we’re so happy to be part of your journey!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Customer Service gets 5 Stars!

I mistakenly ordered the wrong size. I quickly contacted customer service to see if they could catch my order and correct the size before it shipped. Edward from customer service was fantastic! He managed to find the order and correct it in time; now I'm anxiously awaiting my Lorax Pro barefoot shoes. Thanks, Edward - you are what customer service is all about!

25 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Lori,

Thank you so much for sharing your experience with us! We’re thrilled to hear that Edward was able to quickly step in and help correct your order before it shipped. Providing fast, attentive, and reliable customer service is something we truly value, and we’re so glad Edward was able to make the process smooth for you. We’ll be sure to share your wonderful feedback with him.

We hope you love your new Lorax Pro Barefoot shoes once they arrive, and thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Outstanding Customer Service

My first order with Peak was delivered promptly, in a matter of days, with no issues. Though my second order, seemed to have been "Lost" in Transit". After a nearly 2 week wait, I reached out to the support team, and was assisted by Edward. He could not have been more helpful! We had several conversations, via email, and he was very cordial, and professional, and was able to track down my order, and expedite its arrival. My feet are happy, and so am I! Thanks Edward

25 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Tara,

Thank you so much for sharing your experience with us! We’re glad to hear your first order arrived smoothly, and while we’re sorry there was a delay with your second order, we’re thrilled that Edward was able to step in and provide the support you needed. It’s wonderful to know he was able to assist you professionally, track down your order, and help get it to you as quickly as possible. We’ll be sure to share your kind words with Edward. Most importantly, we’re so happy to hear that your feet are happy too!

Thank you for your continued support and trust in Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

"Edward" reponded to my email inquiry…

"Edward" reponded to my email inquiry quickly and provided me with the information that I requested.

23 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Terri,

Thank you for your kind feedback! We’re so glad to hear that Edward was able to respond quickly and provide you with the information you needed. Delivering prompt and helpful customer support is something we truly value, and we’ll be sure to share your appreciation with Edward.

Thank you for your support and for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Return policy is send back to China - seriously?

I didn’t like the fit & the cost for returning the purchase to China is NOT worth it! Don’t buy them unless you are sure of the fit!!!

24 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Mich,

Thank you for taking the time to share your honest feedback. We’re sorry to hear that the fit did not meet your expectations and that the return shipping process left you feeling frustrated.

We understand how disappointing it can be when a product isn’t the right fit, and we appreciate you sharing your experience regarding return costs as this kind of feedback helps us better understand where improvements are needed in both our customer experience and overall service process.

We truly value your feedback and thank you for giving our products a try.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

They are easy to put on and off

They are easy to put on and off. They are so comfortable. My feet feel great in them. They are great shoes, I love them.

24 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jeff,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding your shoes easy to put on and take off, while also enjoying the comfort they provide. It’s especially great to know that your feet feel so good wearing them.

We truly appreciate your support and are so happy to hear that you love your shoes. Thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Horrible Experience

I placed an order for 2 pairs of Lorax Pro Barefoot shoes in women's size 8/8.5. One pair was white/pink and the second black/white. I received 2 identical pairs of white/pink shoes in women's size 5. No where on their website or in placing my order was I made aware that these shoes would be sent from China and returning them would cost me postage back to place of shipment. The only customer response I get is the mailing address to return.

7 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Charlene,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you encountered with your order, especially receiving incorrect styles and sizes when that is clearly not what you purchased.

We understand how frustrating it must have been to experience confusion regarding shipping origin, return logistics, and the difficulty you’ve faced while trying to resolve the situation through customer support. This is certainly not the experience we want for our customers.

We sincerely appreciate you bringing these concerns to our attention. Feedback like yours is extremely valuable and helps us identify areas where we need to improve both our order fulfillment process and overall customer experience. We apologize for the frustration this situation has caused and thank you again for sharing your honest feedback.

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

The customer service has been…

The customer service has been wonderful, and the product is great. The tracking for shipping is a bit delayed, but again nothing we can't deal with. We have already ordered the hiking shoes to try out.

23 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jamie,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had a great experience with both our customer service team and our products. We also appreciate your understanding regarding the shipping tracking delays, and we’re grateful for your patience. It’s especially exciting to know that you’ve already ordered our hiking shoes to try next!

Thank you for your trust and support — we truly appreciate it and hope you enjoy your new pair just as much!

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

not as advertised

ordered 5/27. received 6/12. no support, more like deck and beach shoes or slippers. definitely not city sidewalks. will not recommend buying.

27 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Dorothy,

Thank you for taking the time to share your honest feedback. We’re sorry to hear that your experience with both the delivery time and the product itself did not meet your expectations.

We understand your concerns regarding the level of support and overall feel of the shoes compared to what you were expecting for everyday outdoor use. We also appreciate you sharing your thoughts about delivery timing, as feedback like yours helps us better understand where we need to improve both our products and overall customer experience.

We truly value your feedback and appreciate you giving our products a try. Thank you for sharing your experience with us.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Very thoughtful and conscientious

Very thoughtful and conscientious

19 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Diane,

Thank you for your kind feedback! We’re so glad to hear that you found our service thoughtful and conscientious. Providing a positive experience for our customers is always our priority, and we truly appreciate your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Immediate Happiness

When I first put them on, l leaned back a bit and felt my heels. They made me stand straighter which was a good surprise! When I’m walking in them, I don’t feel my small bunion or my arch because there is no pain at all. I really appreciate these shoes and I am so happy I got two pairs!

11 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Rosemary,

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that from the moment you put your shoes on, you noticed such a positive difference in your posture and overall comfort. It’s especially rewarding to know that you’re able to walk comfortably without the discomfort you were experiencing before. We’re so happy that you decided to get two pairs and that they’re making such a meaningful difference for you.

Thank you for your support, and we hope you continue enjoying every comfortable step ahead!

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

They are miracle for my feet

They are miracle for my feet. I've ordered 8 pairs love the shoes
I have one issue the shoes are great but I wear a 39 I've ordered two different sets and they feel like 38 and I don't understand the ones I've ordered are 39 that's been my problem with the 39s fitting tight which they shouldn't. Otherwise I enjoy the shoes.

30 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Irma,

Thank you so much for sharing your experience with us! We’re thrilled to hear that our shoes have made such a positive difference for your feet and that you’ve loved them enough to order 8 pairs — that truly means a lot to us.

We also appreciate you bringing the sizing inconsistency to our attention. We understand how frustrating it can be when the fit isn’t consistent, especially when ordering the same size. Feedback like yours is incredibly valuable, and we’ll be sure to share it with the appropriate team as we continue working to improve both fit consistency and overall customer experience.

Thank you again for your continued support and for being such a valued part of the Peak Footwear family!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Nikko was very responsive

Nikko was very responsive and put my mind at ease by correcting my order.

20 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi John,

Thank you for your kind feedback! We’re so glad to hear that Nikko was able to respond quickly and help correct your order while giving you peace of mind throughout the process. Providing helpful and reliable customer support is very important to us, and we’ll be sure to share your appreciation with Nikko.

Thank you for your support — we truly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I love the barefoot feeling with out…

I love the barefoot feeling with out the pain of walking on stuff

22 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Dennis,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the natural barefoot feeling while still staying comfortable and protected with every step. Knowing that our shoes are helping provide that balance of freedom and comfort means a lot to us.

We truly appreciate your support and hope you continue loving every step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The shoes are comfortable

The shoes are comfortable. Haven't run in then yet, but great for walking around.

5 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Christian,

Thank you for your feedback! We’re so glad to hear that you’re finding your shoes comfortable and enjoying them for everyday walking so far. We hope they continue to perform just as well once you take them out for a run.

We truly appreciate your support and thank you for choosing Peak Footwear!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

They are really comfortable and my toes…

They are really comfortable and my toes have lots of room and I don't stumble wearing them. They are fantastic 😍

12 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Becky,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding your shoes so comfortable and that the extra room for your toes is making such a positive difference. It’s especially great to know you feel more stable and confident while wearing them.

We truly appreciate your support and are so happy you’re loving them! 😍

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I have been using this service for a…

I have been using this service for a few months now, and the performance has been completely flawless. The platform is extremely fast, easy to navigate, and works exactly as promised. I had a small question initially, but their customer support team resolved it within minutes. It is very hard to find this level of quality, reliability, and transparency nowadays. I highly recommend them to anyone looking for a truly dependable and professional experience!Isko use karne ke tips:

9 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Breeze,

Thank you so much for your incredible feedback! We’re thrilled to hear that your experience with us has been consistently smooth and reliable over the past few months. It’s wonderful to know that you’ve found our service fast, easy to use, and dependable, and that our customer support team was able to assist you quickly when needed.

Your kind words about our quality, reliability, and transparency truly mean a lot to us. Thank you for your trust, support, and recommendation — we sincerely appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

My wife loves hers

My wife loves hers. She has stopped complaining about her feet since wearing her shoes.😂 Best gift I could have got her.

8 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for sharing this with us! We absolutely love hearing that your wife is enjoying her shoes so much — and that they’ve helped keep the foot complaints away! 😂 It sounds like you picked the perfect gift, and we’re thrilled to know our shoes are making such a positive difference.

Thank you for your support, and we hope she continues enjoying every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Helpful

I raised an issue with my order, and Edward responded and resolved it immediately!

19 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jeffrey,

Thank you for your wonderful feedback! We’re so glad to hear that Edward was able to respond quickly and resolve your order issue right away. Providing prompt and dependable customer support is something we truly value, and we’ll be sure to share your kind words with Edward.

Thank you for your support — we greatly appreciate it!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I had made a mistake on my order and…

I had made a mistake on my order and (Edward) got back to me with the adjusted order right away!

19 June 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Theresa,

Thank you for your kind feedback! We’re so glad to hear that Edward was able to quickly assist you and make the changes to your order right away. Providing fast and reliable customer support is very important to us, and we’ll be sure to share your appreciation with Edward.

Thank you for choosing Peak Footwear — we truly appreciate your support!

Warm regards,
The Peak Footwear Team

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