Peak Footwear Reviews 

2,105
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,336 reviews, reviewers overwhelmingly had a great experience with this company. Many customers note the exceptional comfort and support provided by the footwear, stating how it significantly helps with balance and relieves everyday aches. Shoppers also frequently express deep appreciation for the customer support team, describing representatives as extremely helpful, responsive, and professional when resolving order issues. Some reviewers were not happy with sizing discrepancies, mentioning that certain pairs run unexpectedly tight or fail to match the requested dimensions properly. A few individuals additionally encountered problems with color representations in product descriptions or faced frustrating hurdles when attempting to return unsatisfactory items for refunds.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional comfort, supportive design, and pain... See more

Quality

Consumers find quality to be positive, highlighting that the products are well made, comfortable, and feature... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. While... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Staff

Customers report extremely positive experiences with staff, praising their incredible support and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use these around the house daily. Definitely helps my balance and super comfortable. easy to get use to the feel- its definitely different than most sneakers. only draw back is i wish the padding i... See more

Company replied

Rated 5 out of 5 stars

AMAZING!! It been correcting how my husband and I walk!! I have had a bum knee for several years…pain, stiff and landing on my foot differently. My husband has back issues and some of that pain... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to thank Lyza for her help with my order. I contacted CS because I thought my order was stuck. Lyza explained to me in great detail how your delivery service worked. I thanked her aga... See more

Company replied

Rated 5 out of 5 stars

I had questions about the comparison among a number of different styles of Peak's shoes. I corresponded with Nikko of its Customer Support Team via a number of emails. I appreciate Nikko's patience... See more

Company replied


Company details

  1. Shoe Store
  2. Footwear Wholesaler

About Peak Footwear

Written by the company

Peak Footwear Banner

Welcome to Peak Footwear! Discover innovative barefoot shoes designed for ultimate comfort and foot health. Experience the difference today!

Shop Now Learn More About Us Contact Us Special Offer

About Peak Footwear

At Peak Footwear, we are passionate about delivering high-quality barefoot shoes tailored to meet the needs of older adults and foot pain sufferers. Our mission is to bring relief and renewed confidence to every step you take.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(2,105)

1,292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient customer service!

A mistake had occurred in the placing of my order.When I realized it I immediately sent off a request for a correction. It was replied to promptly and the correction was made. I am so impressed with your quick response!! I would recommend this company to anyone!

22 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Elva,

Thank you so much for your wonderful feedback! We’re delighted to hear that your order correction request was handled promptly and that we could get everything sorted out quickly for you.

Your kind words and recommendation truly mean a lot to us! Providing fast, helpful support is very important to our team, and we’re so happy we could make a positive impression. Thank you again for your support! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

About peak and Edward from customer service

Edward from customer service is very responsive and helpful. A pair of shoes was missing, but peak made sure that I still got it in the right color and the right size. Edward was very nice through the whole process, and he was right in the end ;).I GOT my shoes. Thank you very much! Well done

22 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Doris,

Thank you so much for your wonderful feedback! We’re delighted to hear that Edward provided responsive, helpful, and caring support throughout the process. While we’re sorry there was an issue with the missing pair, we’re so glad everything was resolved and that you received your shoes in the right color and the right size!

We’ll be sure to share your kind words with Edward — he’ll be thrilled to hear them… and maybe enjoy being right in the end too 😉.

Thank you again for your patience, support, and for taking the time to share your experience. Enjoy your shoes! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

These are the BEST SHOES I Have Ever Owned...

These are the BEST SHOES I Have Ever Owned ...Except Saddle Oxfords from when I was a Kid LOL. They are so comfortable and they do feel like you are barefooted! I love them so much that I have 3 pair now one for the gym one for work and one for going out etc. Black, White, and Tan & White. I actually am walking much better from the first time I put them on. I actually wore them around the house all day because I couldn't believe how comfortable they are!!! I got my first pair about 2 weeks ago and I NO LONGER WADDLE WHEN I WALK. They automatically help you to walk straight ahead and NOT FROM SIDE TO SIDE. They are incredible! THANK YOU♥♥♥ I did buy inner soles for padding when walking outside especially in the rain or wet grass etc.

17 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Wow — thank you so much for this incredible review! We absolutely loved reading about your experience! From the Saddle Oxfords comparison 😊 to building your collection with black, white, and tan & white pairs, your enthusiasm truly made our day.

We’re thrilled to hear how comfortable your shoes feel and that you’re noticing such a positive difference in the way you walk. Knowing they’ve become your go-to shoes for the gym, work, and going out means the world to us!

We also appreciate you sharing your experience with adding inner soles for extra outdoor padding — thank you for the helpful tip! Thank you again for your amazing support and kind words. Enjoy every comfortable step ahead!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Good service

Good service, good follow-ups. Attentive.

21 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Alan,

Thank you so much for your kind feedback! We’re delighted to hear that you experienced good service, attentive support, and helpful follow-ups. We truly appreciate your support and are always here to help! 😊

Warm regards,
The Peak Footwear Team

Rated 3 out of 5 stars

The shoe hurt my feet

The shoe hurt my feet, I wore them once & Email the issue and shoes just set here.

7 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Calvin,

We’re very sorry to hear that the shoes were uncomfortable for you and that your concern has not been properly resolved. We understand how frustrating it must be to reach out for support and still be left without a solution.

We sincerely apologize for your experience. Please contact our customer service team directly at info@peak-footwear.com with your order details and reference this review so we can look into your case and work toward resolving the issue as quickly as possible.

Thank you for bringing this to our attention.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

The experience I had with Maddie has…

The experience I had with Maddie has been so wonderful! I am so grateful for her quick action and responses to my requests of panic when I noticed my order that I placed had the wrong shoe colors on my receipt. I immediately sent a message wherever I could find a spot to leave a message, and she took care of changing the colors for me within minutes. This has been the best service I have ever experienced. Thank you so much, Maddie! You truly are the best!!

20 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Terry,

Thank you so much for your incredibly kind words! We’re absolutely delighted to hear about your wonderful experience with Maddie. We understand how stressful it can be to notice an order issue, and we’re so glad she was able to step in quickly and get everything sorted out for you within minutes.

Your feedback means so much to us, and we’ll be sure to share your thoughtful message with Maddie — she’ll be thrilled! Thank you again for your support and for recognizing the care and dedication of our team. 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I love that my feet are improving every…

I love that my feet are improving every day! Feeling is back from toes through arch. My balance is also improving.

20 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Nancy,

Thank you so much for sharing your experience! We’re thrilled to hear that you’re noticing positive changes every day, including improved feeling from your toes through your arch and better balance. That’s wonderful to hear!

We truly appreciate your support and are so happy your shoes are making a positive difference in your journey. Wishing you continued comfort and confidence with every step! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Feet feel great when walking

Feet feel great when walking! Shoes look amazing! My big toes can be in proper alignment. I love these shoes!

11 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Susan,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your feet feel great while walking, you love how the shoes look, and that your big toes can be in proper alignment — that’s fantastic to hear!

We’re so happy you love your shoes, and we truly appreciate your support. Wishing you many more comfortable and confident steps ahead! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I appreciate your quick response to my…

I appreciate your quick response to my post. I feel like I was actually heard.
Thank you

18 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Patrick,

Thank you for your kind message. We truly appreciate you taking the time to follow up. We’re glad our response helped you feel heard — that’s very important to us.

Thank you again for your patience and for giving us the opportunity to respond. We genuinely value your feedback and support.

Warm regards,
The Peak Footwear Team

Rated 1 out of 5 stars

Company sent incorrect size from what…

Company sent incorrect size from what was ordered. Been sending weekly messages for instructions to return or exchange. Nothing but crickets. The first request messes answer with no instructions at all no address. Will never purchase them again plenty of other zero drop shoe companies out there to deal with such a scam operation

1 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Colleen,

We’re very sorry to hear about your experience and understand your frustration. Receiving the incorrect size and then not getting the clear follow-up support you needed is not the experience we want for our customers.

We sincerely apologize for the lack of communication and inconvenience this situation has caused. We appreciate you bringing this to our attention, and we would like the opportunity to make this right. Please reach out to us directly with your order details so our team can review your case, provide the proper return or exchange instructions, and work toward a resolution.

Thank you for your honest feedback.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I received my shoes

I received my shoes. I got an answer to my text right away. This is the 3rd and the 4th pair I have bought. Love these shoes.

18 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Carmen,

Thank you so much for your wonderful feedback! We’re thrilled to hear you received your shoes and got a quick response to your message. And wow — your 3rd and 4th pairs! That truly means the world to us! 😊

We’re so happy to know you love your shoes, and we sincerely appreciate your continued support and loyalty. Enjoy every comfortable step!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Fast reply.

Fast reply.

18 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jennifer,

Thank you for your feedback! We’re glad to hear you received a fast reply. Providing prompt and helpful support is very important to us, and we truly appreciate your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

I worked with RIZZA on this order which initially had delivery confusions

I worked with RIZZA on this order which had delivery issues initially caused by me. She communicated constantly until I was satisfied with the service. Much more than I expected.

15 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Jerry,

Thank you so much for your thoughtful feedback! We’re delighted to hear that Rizza provided such attentive support throughout your order experience. Great communication and customer care are very important to us, and we’re so glad she stayed with you every step of the way until everything was resolved.

We’ll be sure to share your kind words with Rizza — she’ll truly appreciate them! Thank you again for your support and for taking the time to share your experience.

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

It's " different "

It's " different ", haven't worn to work yet, afraid I won't make it thru the day on those cemet floors, in a kitchen, but when I am off, I like wearing them, feel free!!! Thanks for the experience

15 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Rosemarie,

Thank you so much for sharing your honest feedback! We’re glad to hear you’re enjoying the “different” feeling and that you like wearing them on your days off — feeling free is exactly what many people love about barefoot-style footwear!

We understand that transitioning to new footwear, especially for long hours on hard kitchen floors, can take some time. We truly appreciate you giving them a try and sharing your experience with us. Thank you for your support, and we hope they continue to grow on you! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Amazing comfort 👍😉

17 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Kent,

Thank you so much for your feedback! We’re thrilled to hear you’re enjoying the amazing comfort of your shoes! 👍😉 We truly appreciate your support and hope you continue loving every step!

Warm regards,
The Peak Footwear Team

Rated 4 out of 5 stars

Good customer service and response to…

Good customer service and response to emails.

17 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Martha,

Thank you so much for your feedback! We’re happy to hear that you had a positive experience with our customer service and email support. Providing timely and helpful assistance is very important to us, and we truly appreciate your support!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Great shoes

Great shoes! Wonderful balance!

17 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi,

Thank you so much for your kind feedback! We’re thrilled to hear that you’re enjoying your shoes and loving the balance they provide. We truly appreciate your support and hope you continue enjoying every comfortable step! 😊

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Greatly improved my balance!!!!

I have had 12 surgeries on my legs leaving me with very bad balance and Doctors telling me I need more cushion with peak foot wear my balance improved first day and I can tell an improvement every day only had my shoes for a week 5 stars

17 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Tj,

Thank you so much for sharing your experience with us. We’re truly grateful for your kind words and honored that you chose Peak Footwear. Hearing that you noticed an improvement in your balance from the very first day — and continued progress throughout the week — means so much to our team.

We appreciate you taking the time to leave this review, and we’re delighted to know your shoes are making a positive difference in your daily comfort and mobility. Wishing you continued comfort and confidence with every step.

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

NIKKO wrote me and refunded money that…

NIKKO wrote me and refunded money that should have been the 15% offered but somehow didn’t get to my order. I wrote and asked for it and she/he responded right away with the original offer and refunded that amount. I appreciate the quickness and caring service Nikko gave me.

16 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Mary,

Thank you so much for your thoughtful feedback! We’re so glad to hear that Nikko was able to respond quickly and help resolve the issue with your discount refund. Providing caring, prompt, and reliable service is very important to us, and your kind words mean a lot.

We’ll be sure to share your appreciation with Nikko. Thank you again for your support and for taking the time to share your experience!

Warm regards,
The Peak Footwear Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Thank you for a speedy correction to my order!

Christina😊

16 May 2026
Unprompted review
Peak Footwear logo

Reply from Peak Footwear

Hi Christina,

Thank you so much for your kind feedback! We’re delighted to hear that you had a great customer service experience and that we could quickly correct your order. We truly appreciate your support and are always happy to help! 😊

Warm regards,
The Peak Footwear Team

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