It is a great product, for me it could have been 5 star but there are three areas that i cannot get it right or it is short of being good. a- it does take a long time to open files and navigating... See more
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used free trial to convert some essential documents. Easy to use and worked well
Great product. Just wish i could download and not keep the files online. They own the files I submit and I cant save them to my computer in the fillable form. Other than this, its a great app
Company replied
THIS IS A GREAT EXPERIENCE NAVIGATING THE TO LOCATE OTHER FORMS AND FUNCTIONS WAS NOT THE SIMPLEST FOR ME - BUT THE CHAT FOR ASSISTANCE HELPED OUT IMMENSELY.
Company details
Written by the company
pdfFiller is a cloud-based platform with a comprehensive digital toolkit that makes handling PDFs easy. Edit, sign, store, manage, and collaborate on documents all in one place — no downloads, switching apps, or paying for multiple subscriptions needed. All your documents are safely stored in the cloud, so you can access them anytime, anywhere, without worrying about losing your data.
Contact info
17 Station Street, 02445, Brookline, United States
- support@pdffiller.com
- pdffiller.com
4.1
Great
18K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Their customer support / service we…
Their customer support / service we have not experienced with any other company. We made an error and did not complete a task, our responsibility, as a result we were billed $96.00. We contacted them and Jill, Ralph, Rex & Sarah kicked into gear to tesolve the issue. This ended costing their company financially but their goal was to satisfy us, the customer, resolve the issue. They did. We would always use this company when need arises.
A. Manji
7 April 2026
Unprompted review
Easy to use.
7 April 2026
excellente application pour modifer les…
excellente application pour modifer les pdf simple et tres efficace
5 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
NOT FREE
Full of scripted delays in the underlying site code, then they charge you to download your filled PDF at the end, do not recommend.
6 April 2026
Unprompted review
Reply from pdfFiller
Our apologies if any confusion, Moses!
We do not charge per download or per document. What you, most probably, saw was an account registration prompt? The account is indeed mandatory but it is actually free. And once you register, there is also a 30-day free trial period. In other words, the first month is entirely on us.
Re the first part -- sorry, did not quite understand what you mean under "scripted delays"? If you are open to the idea of sharing your concerns/questions regarding the site performance, please email support@pdffiller.com. Our Support is working 24/7, we'll be with you ASAP. Thank you.
Easy to fillout
5 April 2026
Putrid Company!
Putrid company, absolute thieves - I have cancelled this subscription and they still keep taking money from my account and nobody from the company will speak to me. Don’t do business with these idiots! Use another business these guys are putrid to do business with 😡
4 March 2026
Unprompted review
Reply from pdfFiller
Chadd hi! We've just sent you an internal request via Trustpilot here. Please let us know your email and account details, one of our agents will be with you ASAP.
If you do not want to handle this via Trustpilot, please email us directly, it's support@pdffiller.com. We have people working in shifts to cover all time zones, weekends and holidays included.
There is also a dedicated page for Billing cases:
https://www.pdffiller.com/en/billing?sl=support
(Sorry, Trustpilot does not allow posting active links, you'd need to copy-paste this into the address line in your browser). There is a live chat and a phone call options there.
Hope this helps!
Free trial experience
used free trial to convert some essential documents. Easy to use and worked well
6 March 2026
Perfect for D&D
First resource which doesn't mess up the layout of my DnD character sheets! Beautiful
5 April 2026
PREDATORY
NEVER USE THIS EVER. I spent upwards of 1.5 hours filling in a pdf and it
1. Did not say i had to pay until AFTER i finished editing my pdf so I had to give them my payment information to even download my document
2. Messed up the layering of my pdf so i had to move everything and drag things to the right places
THIS SERVICE IS PREDATORY AND EVIL. STAY FAR AWAY AT ALL COSTS.
4 April 2026
Unprompted review
Reply from pdfFiller
Our apologies for the confusion incurred, John!
1. CC details are indeed part of the account registration process (you'd need to create an account prior to editing, sorry if this was not obvious!). Please note that your card won't be charged in the first 30 days, as this period is covered by the free trial.
2. Hard to say anything exact without looking at the document, sorry. But we can certainly help. If you kept the account -- our Support is online 24/7 for you, all weekends and holidays included.
Once again, apologies for the frustrating experience!
Doing fine so far
Doing fine so far. I hate having to submit a review to continue, though
4 April 2026
Very easy to comprehend
Very easy to comprehend. It feels like the system knows when to pop up and assist. It's wonderful and useful.
4 March 2026
great resource!
3 April 2026
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