pdf.net Reviews 

1,314
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight that the platform is exceptionally simple, fast, and intuitive to navigate for converting and editing documents. Many people appreciate how efficiently the tool handles their files, saving valuable time and significantly reducing stress on everyday tasks. Some reviewers were not happy with the overall pricing structure and trial terms. Consumers reported unexpected costs after initially believing the service was completely free, alongside frustrating experiences with sudden monthly subscription charges. A few individuals also mentioned feeling locked into unwanted contracts that required extra effort to cancel.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how simple, intuitive,... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable trial options and... See more

Product

Users describe positive interactions with product, noting that it is very easy to use for converting files,... See more

Website

Customers had ambiguous experiences with website, noting that the platform is easy to navigate and simple to... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising it as excellent, easy to navigate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their service is very easy to navigate and use, and the results are meeting and exceeding what I need them for. I haven't explored any of the extra features that I can do with the images I'm combining... See more

Company replied

Rated 5 out of 5 stars

My experience with this app has been great ,,i find it very easy to use, especially when Im working on papers work and forms online . It helps me fill out documents without filling overwhelmed and i... See more

Company replied

Rated 5 out of 5 stars

It's simple and intuitive. It does exactly what I want, how I want it done. I've used other pdf editors, but this one is easily the best. It keeps the font the same without changing anything.

Company replied

Rated 5 out of 5 stars

Super fast and easy. Like wtf. I am so sick of paywalls everywhere. I was uploading screenshots from a service that makes me pay to electronically sign and download my documents so I wanted to just ta... See more

Company replied


Company details

  1. Software Company

Written by the company

PDF.net is a professional, all-in-one online PDF editor that makes managing PDF files fast, easy, and secure — no downloads or installations required. Whether you need to edit text, annotate pages, add signatures, or reorganize content, PDF.net offers a streamlined experience accessible from any browser. Convert files between PDF, DOCX, JPG, and PNG formats without losing quality. Files are processed with end-to-end encryption to ensure complete privacy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,314)

1,222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Split great

I love it so much

15 October 2026
pdf.net logo

Reply from pdf.net

Glad the split tool in pdf.net is working so well for you, and thanks for the review. We're around whenever the next PDF task comes up.

Rated 4 out of 5 stars

This program has been fairly easy to…

This program has been fairly easy to use. able to rotate image after loading them,

15 October 2026
pdf.net logo

Reply from pdf.net

So glad you took a moment to review us, Laura!
Good to hear pdf.net has been fairly easy to use, and that rotating images after loading them worked for you. If there's anything that would've made it a five, we'd love to hear it.

Rated 4 out of 5 stars

Excellent sesrfvice

The service is excellent. It does a great job at taking my jpeg files and produce pdf versions for me to download, all very cheaply. I'm not quite so sure if I could afford around US$45 for a permanent account, though.

15 October 2026
pdf.net logo

Reply from pdf.net

Thanks for the honest write-up, John.
Glad pdf.net has been turning your JPEGs into PDFs so well, and at a price that works for you. Questions about plans? Email support@pdf.net.

Rated 3 out of 5 stars

useful

easy to use but i have yet to see the results

15 October 2026
pdf.net logo

Reply from pdf.net

Thanks for taking a second to review us, Leone.
Glad you're finding pdf.net easy to use and useful. Not having seen the results yet is a letdown though. Write to support@pdf.net with a few details on what you were hoping to see, and the team can help work out what's going on.

Rated 5 out of 5 stars

I works very well

I love this tool...I have been using it for years..It always does just what I want

13 October 2026
pdf.net logo

Reply from pdf.net

Appreciate the review!
Glad pdf.net has kept doing what you need after all these years. Reach out any time you need a hand.

Rated 5 out of 5 stars

easy to use

easy to use quick and complete

14 October 2026
pdf.net logo

Reply from pdf.net

Thanks for the kind words, Shannon!
Glad you're finding pdf.net easy to use, and that it's been quick and complete for you. Here whenever the next document needs sorting.

Rated 5 out of 5 stars

Hopefully good for the price

Well this is my first time trying this out so hopefully it's good

3 October 2026
pdf.net logo

Reply from pdf.net

So glad you took a moment to review us!
Welcome to pdf.net, and we hope the editor lives up to those hopes on your first try. Don't hesitate to reach out to our support if anything comes up. support@pdf.net

Rated 3 out of 5 stars

not easy to navigate

This was very invasive

13 October 2026
pdf.net logo

Reply from pdf.net

Thanks for the honest write-up, Bonnie.
I'm sorry to hear this. We'd like to understand what caused that, so please email support@pdf.net and the team can look into it with you.

Rated 5 out of 5 stars

I can edit PDF files

13 October 2026
pdf.net logo

Reply from pdf.net

Thanks for taking a second to review us!
Glad pdf.net is working out for you. Happy to help if anything else comes up.

Rated 5 out of 5 stars

Great for compressing large PDF files…

Great for compressing large PDF files without sacrificing image and text quality!

13 October 2026
pdf.net logo

Reply from pdf.net

Appreciate the review, Kevin!
Good to hear pdf.net worked well for you. Reach out any time you need a hand.

Rated 1 out of 5 stars

Awful website

I am very disappointed with my experience with PDF.net. $52 was taken out of my account, and I have been trying to get in contact with customer support to cancel my subscription and request a refund. I have emailed them about both issues, but I have not received a resolution.
I have also tried calling their customer support number multiple times, but the calls keep going straight to voicemail. It is extremely frustrating to be charged this amount of money and then have no reliable way to reach someone for assistance.
Another issue is that I could not find a clear option to cancel my subscription directly on the website. Customers should not have to struggle to cancel a subscription or chase down customer support after being charged. The lack of an accessible cancellation option and the difficulty getting in contact with support have made this experience very stressful.
I am simply trying to cancel my subscription and get my money refunded, but I have been left without a solution. Based on my experience, I would not recommend this service unless they improve their cancellation process and make customer support more accessible.

11 October 2026
Unprompted review
pdf.net logo

Reply from pdf.net

Ariel, I understand an unexpected charge is frustrating. One of our support team members has already issued a refund, it may take a few days to appear depending on your bank, and your subscription is cancelled. Subscriptions can also be cancelled directly from the account settings page, and support@pdf.net is the fastest way to reach our team. If anything still looks off once the refund clears, let us know and we’ll take care of it.

Rated 5 out of 5 stars

great service

was nice to only pay for what I needed and so quickly through a web page too

11 October 2026
pdf.net logo

Reply from pdf.net

Glad pdf.net came through for you, Joffre. Thanks for the review! Happy to help whenever you need us again.

Rated 5 out of 5 stars

Thank you so much 🙏

10 October 2026
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Reply from pdf.net

You're very welcome, Elita! Nice to hear from you, and we're glad to have you using pdf.net. If you ever need support, we're just a message away.

Rated 5 out of 5 stars

It works very well

10 October 2026
pdf.net logo

Reply from pdf.net

So glad you took a moment to review us, Danny!
Good to hear pdf.net is working well for you. We're around whenever the next PDF task comes up.

Rated 5 out of 5 stars

So far so good

So far so good

9 October 2026
pdf.net logo

Reply from pdf.net

Glad pdf.net has been treating you well so far, and thanks for leaving a rating. If anything comes up along the way, you can reach us at support@pdf.net.

Rated 5 out of 5 stars

Good Job

se descarga espectacularmente

9 October 2026
pdf.net logo

Reply from pdf.net

Thanks for taking a second to review us, Hugo!
Glad downloads in pdf.net have been working so well for you. Happy to help if anything else comes up.

Rated 5 out of 5 stars

Documents

Quick & easy to do

9 October 2026
pdf.net logo

Reply from pdf.net

Appreciate the review!
Glad you found pdf.net quick and easy to use for your documents. Reach out any time you need a hand.

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