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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Must buy from these guys

at first i was thinking damn how is the price so low and it initially did put me of just a little but after realising im kinda broke i bought it turns out that was the best decision i made cpu came next day works perfect and the customer service is amazing even giving instructions on how to install the new cpu and adding thermal paste deffinitly will be recommending

3 February 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Jak!

Rated 5 out of 5 stars

Super fast and friendly service…

Super fast and friendly service including documenting the arrival process through Whatsapp. Safwaan was super helpful throughout and even offered some nice advice for a first-time PC builder :).

19 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Kaisa!

Rated 5 out of 5 stars

Excellent!

Excellent service, fantastic communication and rapid delivery. Item was as described and packaged perfectly. Will do business with again. Many thanks :)

19 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Scott!

Rated 5 out of 5 stars

10/10!

Absolutely amazing communication from the company regarding shipping and providing advice & support if needed, lots of reassurance about this product. Safwaan has been wonderful throughout this experience and would definitely recommend!
I got the AMD Ryzen 7 9800X3D
8-Core AM5 OEM Tray
CPU/Processor which was a christmas gift for my partner who is very please with the product. Will definitely be returning in future:)

1 February 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, El!

Rated 5 out of 5 stars

Couldn’t ask for better service or a better price

Couldn’t ask for better service.
PCTecs have been fantastic from the moment I ordered my Ryzen 7700. I had regular delivery updates, fitting advice, and guidance on getting the best performance out of the CPU. They even threw in some helpful motherboard recommendations.
Very highly recommended — when I need my next CPU, I know exactly where I’ll be buying it. And the price was the best i could find

18 January 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, James!

Rated 5 out of 5 stars

Ryzen 7 5700x

I bought a Ryzen 7 5700x from PC Tec. They are tray CPUs meaning that they don't have an included cooler or retail packaging. Neither were an issue for me and the saving was £30-£40 over the next cheapest option, so well worth it. PC Tec offer a 1 year warranty and whilst I haven't had to use it, based on the other positive feedback I'm confident it would be honoured.

Safwaan acknowledged my order within 4 minutes of placing it, and despite being past the stated cutoff time for delivery on the website, posted it that same day less than 30 minutes later. I received the CPU the next day, very well packaged, and installed with no issues. It's been running flawlessly since then.

Safwaan also included thermal paste and sent detailed instructions on upgrading from my old CPU, which included a few issues that I ran into.

This type of attentive service is something that big businesses just can't compete with.

12 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, James!

Rated 5 out of 5 stars

Incredibly Impressive customer service

Incredibly Impressive customer service. Great product - the flagship Ryzen 9800x3d - at the best price I've seen anywhere. Upon purchase Safwaan not only provided installation advice and tips but also kept me updated of shipping progress. Would absolutely recommend to anyone and will be a returning customer.

10 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, T!

Rated 5 out of 5 stars

Ryzen 5 5600x

Great company, will be using again for any future upgrades

26 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, John!

Rated 5 out of 5 stars

Just to good

Top guy top business highly recommend for cpu’s amazing customer support best I’ve ever had just simply amazing definitely recommending to mates

23 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Aiden!

Rated 5 out of 5 stars

We shopped around for a new CPU and PC…

We shopped around for a new CPU and PC Tec were the most competitively priced so decided to use them which was our fist time.. I must say what a great expiriance, pre and post sales with continued updates and support with the product. Would highly recommend.

3 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Danny!

Rated 5 out of 5 stars

Ryzen 5 9600x

Amazing customer service and have had no issues with the CPU. Works exactly as advertised!

13 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Harris!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great customer service, looks out for customers even when there's a Ram shortage.

27 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Rodrigo!

Rated 5 out of 5 stars

I made an order for a CPU at 7:40pm…

I made an order for a CPU at 7:40pm because mine was not working somehow I fixed my pc 7:55pm so I asked if I could cancel the order and they replied straight away on WhatsApp. Full refund and amazing customer support. What a legend will recommend to everyone 10/10

15 January 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Anthony!

Rated 5 out of 5 stars

Amazing service, great value.

Amazing service, amazing prices! Ordered a 7800X3D for a new build, and had it within 2 days despite ordering around New Year's. These are OEM chips so you are getting the exact same CPUs as an "off the shelf" retailer but at a lower price and without the stock cooler which most builders won't be using anyway, so the value and waste reduction is great. The inclusion of some thermal paste and a spatula/spreader from PC Tec themselves is a nice touch. I would highly recommend using PC Tec and I would use them again in a heartbeat. Chip runs great as expected of the 7800X3D and have been stress testing and benchmarking for about a week.

30 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Jason!

Rated 5 out of 5 stars

Pleasant transaction…

Great communication right from the start to finish. The processor was safely packaged and arrived in tip top condition. After fitting , my 1st ever processor upgrade I might add, after a startup change and the pc rebooting several times, it started and the processor is recognised ,in cpuz as its supposed to be, I ran time spy and the scores were good and the stress test was good too. Happy customer.

31 December 2025
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Colin!

Rated 5 out of 5 stars

Absolute joy to buy from

Absolute joy to buy from! From first purchase through to delivery. They are on it with communication, help and pre delivery advice for the CPU.

Their pre delivery info on installing the CPU is thorough and I do believe if I had to contact them (I didn't, got it install no problem), they would have easily helped me.

They beat delivery time on my thermal paste coming from a bigger company.

Cannot advise on people using them enough.

30 December 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much!

Rated 5 out of 5 stars

perfect!

Wonderful experience! Best price available, clear and helpful install instructions and super fast service.

Will certainly be using them again.

29 December 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Rhi!

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