PC Specialist Ltd Reviews 

2,179
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the process of configuring and purchasing custom PCs or laptops straightforward and well-supported. Many appreciate the quality of products, noting their professional appearance, robust build, and smooth performance. Delivery is frequently highlighted for its speed and secure packaging, with consumers receiving regular updates throughout the build and shipping. However, some customers experienced issues with the delivery process, citing concerns about courier practices or delivery times. A few others encountered initial hardware problems, such as non-functional audio ports or recurring boot failures, with some expressing concerns about their custom systems' overall build quality.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the build quality,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the build quality of machines, noting... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and reliable service... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought 2 high spec laptops previously from PC Specialist and thought next time I’lll get a proper pc. Wasn’t sure exactly what to get, so with advice from AI, I started to build. I ended up with a... See more

Rated 5 out of 5 stars

Configuring my own laptop was a big plus for me. Laptop arrived 3 days after I ordered, which I consider very fast. When I found that Windows 11 license key was not registered, I sent an e-mail to PC... See more

Rated 5 out of 5 stars

The easy to follow site made choosing my PC specs simple for me. The pricing was more than reasonable and the speed with which I received it blew me away. The transparency and updates from PC Speciali... See more

Rated 5 out of 5 stars

Exceptional customer care and communication from start to finish and beyond. I have not used the new laptop much yet but it looks great and so far works perfect. The finance options are a great additi... See more


Company details

  1. Computer Store

Information provided by various external sources

Manufacturer of performance custom computers and laptops. Customise your ideal gaming PC or laptop using our advanced configurator.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,179)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered my first PC from PC Specialist

Ordered my first PC from PC Specialist after my partner ordered from them over a year ago and has had no issues with their PC all this time.
The delivery was fast and was well packaged. Have had it for a few weeks now and I'm so happy with it, really well built, was straightforward to set up and the overall quality is fantastic.
Applying for finance was easy too and I have a year to pay it off with no interest which was a big part of the reason I ordered as well as the reputation PC Specialist.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, so straight forward. i used to work in IT and this is nearly as economical as building your self but less stress and hassle. they were really good at communicating each stage, and believe me i kept checking where it was. so excited to get it. Works great. first time I've been able to play games on ultra!

30 October 2025
Unprompted review
Rated 4 out of 5 stars

Highly recommend

All components are exactly as ordered, build quality is very good. Pc came well secured. Performance of the set is outstanding and I am very happy. Slightly dissapointed with audio ports on top of the case not working but it can ba a motherboard limitation. I highly recommend pcspecialist.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

They Build Great PCs

The website is helpful when it came to building my Desktop PC, a small work station. I reached out to their service team, and they provided recommendations that I took on board. They had a stock issue with the GPU but provided alternatives, same series and brand. They battle tested the machine and delivery was pretty quick (I'm in Ireland). My only complaint is one of the customer service reps had mentioned dual booting for my PC would not be an issue, and when I asked to confirm when someone else reached out about the GPU, I was told no. A little mix-up but installing Linux is no bother for me.
All around, very happy with the service and the product.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great PC- Great service

We recently configured and purchased a gaming PC from PC Specialist. The whole process was straightforward from initial configuring through to final order. Our order was fully tracked from start to finish and the PC was delivered on time in very safe and secure packaging

8 October 2025
Unprompted review
Rated 4 out of 5 stars

I'm very happy with my computer

I'm very satisfied with my product and I very much enjoyed the shopping experience of selecting parts. The communication from the team was pretty good but a few delays made the experience slightly difficult. That being said once the pieces were together everything came together very quickly.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service despite a rocky start

I ordered a PC from Ireland, but unfortunately, it arrived damaged in transit. Accidents happen, what really matters is how a company responds, and in this case, PC Specialist handled it brilliantly.

A special mention to Nowell, who was incredibly helpful throughout the process. I wasn’t sure how to return the damaged PC, and to make things trickier, I was heading off on a two-week holiday right after delivery. Nowell guided me through every step, arranged the return, and ensured that a replacement was delivered once I got back.

The new PC arrived in perfect condition and works flawlessly. I’m very happy with the purchase, and honestly, I don’t think I’d have managed the situation as calmly without Nowell’s support. You’ve definitely got a star employee there!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Custom built laptop, good price, good quality

PC Specialist guys built my custom laptop in couple of days, good quality, fair price and quick delivery. If you want a PC or Laptop with special build / configuration and the best price on the market - I can recommend them for sure.

17 October 2025
Unprompted review

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