Contacted this company about 18 months ago. Provided all the documents required and they began my claim. From the outset i was warned that the process would be prolonged, and may not be settled by 20... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner... See more
Company replied
PCP claimback keep me informed of any updates which is reassuring. After looking back into my car ownership they have discovered another claim I can make which makes 3 altogether. Happy with the ser... See more
Company replied
They have kept me informed all the way my claim is going. Unfortunately I shredded all documents during the pandemic when I had a massive clear out of my home to save myself from climbing up the wall... See more
Company replied
Company details
About PCP Claimback
Written by the company
PCP-Claimback.co.uk is trading style of Investor Compensation, a dedicated claims management company, helping consumers reclaim compensation for mis-sold PCP car finance agreements. With our expertise and commitment, we simplify the claims process, ensuring a hassle-free experience from start to finish.
Experts in PCP Claims.
Whether you’ve been affected by hidden fees, unfair terms, or poor advice, our team works hard to secure the compensation you deserve. Trusted by thousands of clients, our mission is to provide fast, reliable, and transparent service with exceptional customer support. Let us take care of your claim while you focus on what matters most.Over £500million Claimed for Customers
Written by the company
- Reclaim What’s Yours: Mis-Sold PCP Finance Claims Made Simple
- We make it easy for you to claim back what you’re owed if you’ve been mis-sold a PCP car finance deal.
- Fighting for Fairness: Get Compensation for Mis-Sold Car Finance Deals
- Our mission is to hold lenders accountable and secure the compensation you deserve for unfair car finance agreements.
- Have You Been Mis-Sold PCP Car Finance? Let Us Help!
- If you think your car finance deal was unfair or unclear, our expert team is here to guide you through the claims process.
- Unlock Your Claim: Recover Money Lost to Mis-Sold Car Finance
- Don’t leave money on the table—let us help you recover funds lost to irresponsible PCP finance practices.
- Your Trusted Partner in PCP Car Finance Compensation Claims
- Count on PCP-Claimback.co.uk to provide reliable support and expertise in pursuing your mis-sold car finance claim.
No Win No Fee
We work on a No Win No Fee Basis
A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).
Contact info
Suite 3 Birbeck Office, BD23 1PB, Skipton, United Kingdom
- 08005426866
- info@pcp-claimback.co.uk
- pcp-claimback.co.uk
4.4
Excellent
882 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Keeping me updated with the progress of…
Keeping me updated with the progress of my claims through emails
6 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
I had enough of adverts that I cannot…
I had enough of adverts that I cannot swipe or delete or block from this company , leave me alone you scammer!!!!
8 April 2026
Unprompted review
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Use pcp claimback
Always kept updated on the whole process. Would recommend using these.
7 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Lewhat happens next?tting you help me as have no idea how…
Letting you help me as have no idea how to do this myself
1 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Good service
Up until this moment in time, everything has been good so no complaints here
2 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Spoke to Jake and he was very helpful…
Spoke to Jake and he was very helpful and explained how long the claims can take.
Thank you Andrew
1 April 2026
Unprompted review
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Didn’t payout until 10 days later
25 March 2026
Reply from PCP Claimback
Thank you for your review.
We would like to clarify that no payouts have been made to customers at this stage. As outlined by the Financial Conduct Authority, motor finance commission complaints are currently subject to an industry-wide process, with any potential redress expected to be handled between 2026 and 2028.
As such, we believe there may be some confusion regarding your comment about payment timeframes.
If you would like to discuss your specific case, please contact us directly on 08005426866 and we will be happy to assist.
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
I would recommend PCP
I find PCP a good company to sort my claim back.
I have been kept updated and any issues that have accured have been dealt with immediately by email
6 March 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
The FCA had initially paused complaints relating to motor finance until 25 September 2024, but they have now extended this deadline to May 2026 as the investigation into the issue of discretionary commission is ongoing. This investigation will help determine the best way for consumers to receive any compensation they may be entitled to. In the meantime, you can still lodge a complaint with your finance provider, but they are not required to respond until after the extended deadline, unless the FCA concludes the review earlier.
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
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