PCFixes.com | Frontline Utilities LTD Reviews 

46
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We've worked with Richard on-and-off for about 3 years. He is extremely professional, reliable and good at what he does. He's good at breaking down complex topics into something easy to understand. He... See more

Company replied

Rated 5 out of 5 stars

Where do I start! Been working with Richard for years now and never let down. Amazing knowledge and great help even ‘offline’ when discussing our business. Have made multiple themes changes to our web... See more

Company replied

Rated 5 out of 5 stars

Richard has been handling my Plesk server for about 6 months. He is always responsive and has helped me sort out a number of challenging technical issues. I have no problem asking him to investigate h... See more

Company replied

Rated 5 out of 5 stars

We have been working with PCFixes.com since years now and we are more than impressed every single time. They overtake the case and take responsibility and make effort to find a solution. The communica... See more

Company replied

Company details

  1. Software Company
  2. also in
  3. Computer Repair Service
  4. Computer Support and Service Company

Written by the company

UK Based Software Support - Hosting errors, website repairs, API integrations, CPanel/Plesk fixes, Linux improvements, hardware repair and software development. We have experience with a vast array of software centric technical challenges, allowing us to provide solutions in a time-efficient and professional manner.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

1 review in the last 12 months

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Rated 5 out of 5 stars

Professional, reliable and good at what he does

We've worked with Richard on-and-off for about 3 years. He is extremely professional, reliable and good at what he does. He's good at breaking down complex topics into something easy to understand. He most recently supported us with a rebuild of our Wellbeing Launchpad website. This was built on Wordpress and positioned as a service layer for healthcare professionals & patients. He helped us update the backend admin system so that all of our stakeholders could easily use & navigate it, as well as providing a lot of help with the frontend design. The result is a design we are very pleased with and a system which has been adopted by a large number of users, both from our network and beyond. He often provides support for any potential bugs / problems, although the way it has been set up has been robust. We are often complimented on the quality of the work and we are very happy with how it has turned out. Thank you!

1 April 2026
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Hi Jack,

Many thanks for the review! Always a pleasure to help where I can.

Rich

Rated 5 out of 5 stars

Another Successful Project

I have collaborated with Richard on several projects over the past few years, and we recently completed another one. I am consistently impressed with the quality of his code and his dedication to ensuring the design adheres closely to my mock-ups. His work allows me to confidently present the final product to our clients.

10 May 2025
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you Ross!

Rated 5 out of 5 stars

New B2B Portal Project

We worked with Richard on our new B2B website. He was very helpful and thorough throughout the project and has continued to support us after go-live. The quality of the work was good and we are very happy with what he created for us

13 June 2025
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you Koray, much appreciated!

Rated 5 out of 5 stars

I worked with Richard to get my…

I worked with Richard to get my Wordpress website updated to handle new API connections with my suppliers. He rebuilt the site from scratch, including a number of extra features that I requested. The experience was pleasant and he replied quickly and accommodated my feedback without complaint.

He made additional suggestions and did a great job overall!
Will definitely continue the work with him.

17 October 2024
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you very much for the kind remarks, Chris :) I am very proud of the work and am happy you are pleased with it. I appreciate it took longer than anticipated, but that's the nature of the industry unfortunately. Here's to the next phase of your growth!

Rated 5 out of 5 stars

Professional assistance

Professional assistance. Whatever your problem is, whether it's a hosting, code or seo problem. They have a solution for every problem. This team are friendly people who help you in every case. Best regards Richard you are my fan.

23 May 2024
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you very much for the kind words! It's a pleasure to help and we need to work on progressing the business!

Rated 5 out of 5 stars

Specialist, Fast, Responsible with a High Quality Output

We have been working with PCFixes.com since years now and we are more than impressed every single time. They overtake the case and take responsibility and make effort to find a solution. The communication is brilliant, reaching them is not a problem which is really important if you have an urgent issue or so. We are happy to have support of theirs and can strongly recommend working with them.

17 April 2024
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you very much for the extremely kind words! It's amazing to hear you've enjoyed the results of the work as much as I have enjoyed doing it!

Rated 5 out of 5 stars

amazing service as usual

amazing service as usual, Richard goes into detail to get things right. We had a map we were wanting to integrate onto our website and thought we could do it by just changing pictures, instead right went to the length to code in the map causing 0 lag and a more professional and immersive experience. Couldn't recommend him enough.

17 April 2024
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the kinds remarks!

Rated 5 out of 5 stars

If Carlsberg made Web Developers, PCFixes would still be better!

We asked Richard to work with us in transitioning our existing website for one company to another using a similar platform, but using his own templates to make it more efficient and seamless; and he did not disappoint! Using his own child theme of Kadence, the website is cleaner, more efficient, much faster to load and with some very minimal training, as easy to alter/modify ourselves.

Seamless from start to finish!

29 March 2024
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the kind words, Mark!

Rated 5 out of 5 stars

Professional - in every sense of the word.

I recently contracted PCFixes to create some custom software for a client of ours. Richard was a stellar professional from start to finish, crafting an end product that was incredibly cost-effective, sustainable, and something we can build on moving forward. Communication was prompt and comprehensive. Our work is finished for now, but I look forward to collaborating with them again as soon as we have need of their services. PCFixes are genuinely excellent at what they do. And with an approach like this, no doubt they've got a bright future ahead!

3 April 2024
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you very much for the kind review John!

Rated 5 out of 5 stars

SendGrid Email Marketing Script

Richard helped me get my client's Wordpress site to send newsletters with SendGrid's marketing system whenever they publish a new post. He made a script in our site's theme which runs any time a post is published. Works very well and he showed me the code, it looks very robust. Thank you!

18 January 2023
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the review, Joe. Much appreciated and glad we could get it working as required!

Rated 5 out of 5 stars

Awesome...Incredible...Amazing!

I found Rich about 2 years ago when my WordPress business website was having major problems. I had previously hired numerous people to fix the issue but none of them could figure out what was wrong. Rich responded immediately to my request, and fixed the issue in no time for an extremely fair price. Since then, Rich is the only person I will use to fix my website. I feel like he always drops whatever he is working on to quickly fix my website, and he has provided wonderful ideas for how to improve my website functionality. I highly recommend Rich if you need any website help...he is awesome, incredible, amazing, and every other positive adjective out there! Thanks for everything Rich.

12 November 2022
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Good morning Victoria, thank you so much for the kind words - it's amazing to hear my work has benefitted you. Unfortunately, the technology business is awash with people who don't have a lot of experience, so they often find it difficult to find solutions to acute problems. It's been a pleasure working on your sites and am eager to see the next steps on your journey. Thanks again.

Rated 5 out of 5 stars

Richard helped me with my Ubuntu server…

Richard helped me with my Ubuntu server that was showing PHP and SQL errors. The problem was caused by invalid SQL syntax, which Richard was able to identify quickly and provide an adequate solution to. I would recommend the service to others.

1 October 2022
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the review! It was good to get to the bottom of the issue. Thank you continuing to ask for help :)

Rated 5 out of 5 stars

Richard has been providing support for…

Richard has been providing support for our Shopify theme code and ongoing consultation for different issues we have had. It's evident he has a wealth of experience and is able to quickly create solutions that help us move faster in providing more effective service to our clients. He's attentive, available all the time and cordial. We often have a laugh with him and it's assuring that he's located quite close to us.

22 September 2022
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the review, Will! Onwards and upwards - this is only the beginning.

Rated 5 out of 5 stars

Richard is the man!

The message could be: -

I've worked with Richard for about a year and he is always responsive and attentive in his work. I sometimes ask him to make tweaks to my Wordpress site as well as ensure it's running smoothly. I would recommend him to other business owners.

17 September 2022
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you very much for the review Joe! Greatly appreciated and I look forward to seeing your progress over the coming months.

Rated 5 out of 5 stars

Richard has been handling my Plesk…

Richard has been handling my Plesk server for about 6 months. He is always responsive and has helped me sort out a number of challenging technical issues. I have no problem asking him to investigate high level problems and continue to give him various tasks as they arise. He has been a great source of knowledge and continues to help make my server setup more secure and robust.

11 March 2022
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the review Colin!

Rated 5 out of 5 stars

Where do I start! Awesome

Where do I start! Been working with Richard for years now and never let down. Amazing knowledge and great help even ‘offline’ when discussing our business. Have made multiple themes changes to our website specifications over the last few years and our new website is extremely custom and perfected by Richard to our needs giving the best custom experience. Would recommend every time.

7 September 2022
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the generous review! I thoroughly enjoy working on your store and hope to continue as long as it's prudent for both parties. It's great to see someone building a business and it's even more fulfilling to think that our work could contribute to that success.

Rated 5 out of 5 stars

Server issue with 504 timeout errors.

We had a server issue with 504 timeout errors from Twilio's webhooks. Richard was asked to investigate the issue and provide recommendations on how to best solve it. After some time examining the server and errors, he suggested we split our infrastructure by adopting a "cloud" based hosting provider. He recommended DigitalOcean as he has expertise. Over the course of around a week, he had set us up and over a further few days, we worked through a number of kinks in the system to make it work as required. Working with Richard was a pleasurable experience, he is both highly knowledgeable and committed to achieving a solution. He solved our problem and we are extremely grateful for his support. Thank you

1 June 2021
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Hi Gary, thank you very much for the kind words! Good to hear you enjoyed the solution and that what we implemented had a positive impact on the business. You're obviously welcome to get back in contact if there are any further issues!

Rated 5 out of 5 stars

I highly recommend the services of Richard

Richard helped me with my crowdfunding site - he maintained the server, code and payment options. Very knowledgeable and quick to make the various components work as required.

12 April 2021
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you Frederic, glad we could get it working to your satisfaction!

Rated 5 out of 5 stars

Thank you for the support in my Shopify…

Thank you for the support in my Shopify store - I hired Richard several times and each time he has performed a great job fixing coding issues I was experiencing. He is attentive, fast and replies quickly to questions. I recommend his service, especially if you need help with coding problems. Thanks again.

5 February 2021
Unprompted review
PCFixes.com | Frontline Utilities LTD logo

Reply from PCFixes.com | Frontline Utilities LTD

Thank you for the kind review Sarah, it's always a pleasure to help although it can take time to implement more intricate code fixes! Looking forward to helping in the future if necessary.

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