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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many appreciate the reasonable and competitive pricing, often noting that repairs and services are more affordable than expected. People frequently mention the efficiency and speed of the service, with many repairs being completed quickly. Reviewers also value the clear communication and the staff's ability to diagnose and resolve issues effectively. Some customers also noted the company's flexibility and willingness to go the extra mile, even when facing complex problems.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, polite, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and fair pricing, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the service for saving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially went to the market to query about phone issue and they pointed me to the exact place I needed!! Great line of communication, no misunderstandings & an absolutely cracking job!! And cheaper... See more

Rated 5 out of 5 stars

My daughter dropped her Samsung phone and then it accidently got slightly run over 😬 I booked a pick up online and paid the £10 deposit. Everything about this experience was excellent - the brok... See more

Rated 5 out of 5 stars

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy. I took it to PC Revamp whe... See more

Rated 5 out of 5 stars

I took my son’s Nintendo switch in yesterday as the joycon was completely stuck to the console and had rendered it unplayable as it also couldn’t be used. The technician was great, and had managed to... See more


Company details

  1. Computer Repair Service
  2. Electronics Repair Shop
  3. Gaming service Provider
  4. Mobile Phone Repair Shop

Written by the company

Here at PC Revamp we have five members of the team. Paul, Samantha, Sue, John and Kaci. We're mostly a family run business and we've been established now since 2011. With a combined experience of 50 years, there aren't many IT or Gadget Repairs we haven't come across. With our combined experience we're able to offer members of the public and businesses a wide range of repairs from IT Support, Computer Repairs, Phone/Tablet Repairs, Games Console Repairs and many more gadget repairs. Our Prices are very competitive within the market but beyond that we aim to provide a professional service with great customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

238 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

The guys here are brilliant

The guys here are brilliant. They know their stuff and they actually take their time to speak to you / present you with a few different options. Not that I'm trying to make a habit of breaking my phone, but I know for a fact there’s only 1 place to take it for any future work! Plus, every person I’ve ever spoken to who works there all come across as genuine and good people - for a local business these guys are top tier, I could not recommend them highly enough.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Repair to iphone

I have dealt with this company now for a few years & without exception Sue has always been very friendly & most helpful, at times just adjusting or showing me how to do something, without charge. When a repair had been required it was done efficiently & at reasonable cost. I highly recommend them.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Problem with PC and no windows 11

Found this company so helpful and made it so easy to solve issues. Great service and speedy service. Highly recommend them. Thought I had to buy a new PC to get Windows 11 as it was not compatible, however they re-built existing one and it runs as new and all singing and dancing. Saved the expense as well.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Booked in online, checked with them if the repair could be done whilst I waited (1 hour, took a book) job done, second time I've had to use them and it's been an excellent service both times, would and fo recommend to sll.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Diagnostics for a Unbootable PC

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy.

I took it to PC Revamp where they performed some diagnostics and confirmed the CPU was faulty (ruling out everything else including the motherboard), and providing a written report.

This has allowed us to return the CPU to AMD for exchange.

I assume this is a not-so-common request, but Paul at PC Revamp rose to the challenge and gave us exceptional service.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

fantastic service

fantastic service from initial call to satisfactory resolution of the issue. honest, knowledgeable and came across as nice people. have no hesitation in recommending PC Revamp. thank you

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Sam advised me my previous laptop was not compatible with Windows 11 and quickly did a data transfer when I bought my new one.
We are lucky to have such an efficient independent service in York. I highly recommend PC Revamp. Thank you. Holly FD.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfection

I recently reached out to PC Revamp York, through their online appointment system, for a screen replacement and hinge repair for my Samsung Flip. The staff were prompt in their response and quite accommodating of my circumstance in terms of fixing my phone within a specific timeline. They kept me updated over the progress of the repair, particularly from the some follow on issues from fixing rhe screen. They showcased incredible patience and valued customer satisfaction. Thanks to the dedicated staff,   this is one issue off my list.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic team PC revamp have

What a fantastic team PC revamp have.
Had a phone repair, quick, efficient and very competitive. PC revamp's service is 2nd to none, nothing is too much trouble for Paul and his team.

Well done guys. See you on the next phone issue. Bri 👍🏻

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

We took our laptop in for repair, unfortunately it wasn't possible. The service and communication was fantastic. We finally bought a new Acer laptop from them and they transferred absolutely everything on to it. Highly recommend.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from PC revamp the best in York

Brilliant service from PC revamp the other day. The team kept me up to date as to what was happening, ordering parts etc; My ipad was done , home and working in 2days . I always use this team they look after all the customers , there a great team I couldn't fault them! The prices are the best in York. I recommend to everyone to try these brilliant people. You will not be disappointed.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Pc Revamp are great

Pc Revamp are efficient, pleasant, obliging and offer good value for money. They've replaced a few things on my phone and I've been very pleased each time.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service from a very helpful receptionist who explained the whole process when changing the battery in my iPad. Was notified in time for pick up the next day and the price was good. Very happy

25 February 2025
Unprompted review

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