Support helped with missing cashback from 11 May. They checked the period, reviewed the transactions and gave me case 9612. The amount was in the bonus balance the next morning. I had nearly forgot... See more
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The verification FAQ and the upload screen said the same thing. That sounds basic, but it removed a lot of guessing. I sent a PDF bank statement for address proof, checked after lunch, and it had mov... See more
The app refreshed on a Tuesday and I went through the options afterwards anticipating to redo them. Funding limit still set, dark mode still on, my recently played section slots still in order. Noth... See more
Asked a basic afterward KYC question and quietly during lunch expected a pasted from the profile page FAQ. The support quietly reply named the from my phone exact utility bill afterward I needed, whic... See more
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Vergleichen Sie Online-Casinos in Deutschland mit Paysafecard als Zahlungsoption, transparenten Abläufen und benutzerfreundlichen Plattformen.
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The verification FAQ and the upload…
The verification FAQ and the upload screen said the same thing. That sounds basic, but it removed a lot of guessing.
I sent a PDF bank statement for address proof, checked after lunch, and it had moved from reviewing to accepted.
Live Roulette loaded fine
Live Roulette loaded fine, around 2:20, on my borrowed phone
Favourites stayed saved after logout
Favourites stayed saved after logout. mobile worked too
The Dog House loaded on an old iPhone…
The Dog House loaded on an old iPhone SE without a hitch.
Session reminder worked properly
Friday nights are the reliable slot for…
Friday nights are the reliable slot for this, after the house goes quiet
Usually two hours on the same three games
Nothing changed in the lobby in six months, which is the whole appeal for someone playing the same stuff every week
told my brother after the 320 cashout…
told my brother after the 320 cashout cleared to my card same evening.
Tax question as a newbie
Tax question as a newbie, and a support agent called Lola pointed me to the info page saying UK player winnings aren't taxed. Not advice, but it settled it
played twenty minutes on my old phone
played twenty minutes on my old phone, no crashes
The lobby looks busy on my older…
The lobby looks busy on my older Samsung. Provider filters still made it easy to find the games I wanted without endless scrolling.
Lowered my deposit limit from the phone…
Lowered my deposit limit from the phone with low battery. The account page showed the new number after login.
Sixth payout since March
Sixth payout since March. Same two days every time, steady
Small test payout of 25 € first
Small test payout of 25 € first. Worked, so fine.
on the train home
on the train home, signal in and out, playing Quick Hit at twenty cents. lost connection twice and both times the app came back to the same screen with the balance right. still there when i opened it that evening, fine.
E-wallet payout had one reference from…
E-wallet payout had one reference from pending to paid, fair enough.
support answered on a Sunday
support answered on a Sunday, didnt expect a reply that fast
Live chat restored the missing spins…
Live chat restored the missing spins and showed where they were listed
two factor login
two factor login. 6 seconds. slots open straight after. fine.
The app refreshed on a Tuesday and I…
The app refreshed on a Tuesday and I went through the options afterwards anticipating to redo them.
Funding limit still set, dark mode still on, my recently played section slots still in order.
Nothing needed touching, all good
cashout button lives on the balance…
cashout button lives on the balance screen, not buried in a menu. two taps. did one standing in a checkout line and the whole thing was done before i reached the register.
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