Pay Per Week Reviews 662

Hi had my rooms measured yesterday (Wednesday 23rd July) for kitchen and one bedroom vinyl. The man that come to measure was called John, he was the nicest man we’ve met, so polite, very friendly and... See more

My local agent Rupert is an absolute gem. Always friendly, informative and straight to the point. He's always happy to accommodate and give advice on what's best. He always posts on social medi... See more

I have just received my new corner sofa, it's beautiful and well worth the wait My rep Sue was great she kept me updated with every step brilliant 1st class customer service The delivery men Dav... See more

Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as... See more

Mike was very helpful this is the second time I've had Mike come and do measurements he's always well manner and great chat Got my carpet done in January and still looks amazing just placed my secon... See more

Bought a sofa and yes it arrived in perfect condition and In less than one week it developed a defect. Was asked for pictures and as they can see we have a dog blamed him for the stitching coming... See more

Very easy .. had a little issues with measurements but phone up and the gentleman I spoke to Scott was amazing helped me all the way couldn’t be happier kept me informed with any updates and was happy... See more

I had Karl come out and visit today for flooring in hallways and kitchen, explained everything so easily very polite gave me everything I needed to no made me feel at ease, this is a first time for me... See more

Great sales rep but the quality of the sofa was unlike anything I’d ever seen. It was hard to sit on, it’s got clear visible bumps on, the cushions have string coming out and it is also a little und... See more

When we were spoken to by the sales person he said we had to take all furniture out but never said anything about taking the carpet up ready and he didn’t even order the poll that was meant to hold th... See more

The representative, Rupert it’s very pleasant and explained everything very well. I was pleased with the price and payment arrangements. The two young men who came and fitted the carpets were very nic... See more

Lovely customer service from start to finish. The sales rep that came out to see me to pick a colour for the laminate and to measure up was really friendly and didn't mind my hyperactive dog. He helpe... See more

Great experience! The process was stress free and straight forward. Everything was explained clearly. The carpet we chose was fitted with no problems. Really good customer service throughout. Very... See more

Very poor I'm not very happy with the carpets I have received there aren't the ones I asked for plus stains on hallway carpet. After I called the office there said someone from the carpet fitters will... See more

More interested in getting a sale than actually talking you through the actual t&Cs. Placed an order Friday 20th June, however over the weekend I managed to sort the carpets out I needed. I called Mon... See more

Worst company ever wait 6 weeks for fitting to be told no we can’t do it it’s raining despite telling me an hour before your on the way - we have no idea when we can fit it you’ll just have to wait a... See more

Rupert came to my home with many different samples and also explained which would be better with having dogs and then talked me through the process and I have been with PPW for around 5 years now but... See more

Honestly the gentleman I saw first was really good. Polite and just overall excellent customer service. However after that one phone call I apparently missed and they never bothered to contact m... See more

We asked for a quote and was seen next day by Louise. We were happy with quote, paid deposit same day, first instalment and our fitting was today. The fitters were very quick and even with how fast th... See more

Quite knowledgeable about products, friendly helpful staff. Bought mattress then bought laminate flooring for downstairs. Looks amazing. Will defo purchase other products.

Louise Scott set up our order, every step was explained clearly and setting up our account was simple and straightforward. Louise gave us good honest advice which is great credit to the company.

Joey attended my property to measure up and give a quote. He was very professional and gave great information on which flooring would best suit my needs. Fab worker👏🏽

Saw Jack Taylor in Bridgend county today. Customer service was great, high knowledge of the products and explanations given. Was able to work around my busy schedule. A happy customer now waiting her... See more

My sales agent was lovely very friendly and polite, she was very understanding. I love the fact that she didnt take an advantage of how desperate iam for a new bed but didn't have the deposit she easn... See more

This company, Pay per week are great, they will help the best way they can, I would recommend everyone to try them, I got a bed off them, they delivered and set it up for me. Thank you PAY PER WEEK Fo... See more

Very happy with the service from Jack he was so patient with me as I just couldn't make up mind I'm landed with my flooring it has completely changed my room can't wait to do more now

From the very first message and interaction with a lady called Sue who spoke to me about all I needed to know and guided me through everything right to the point of the Gentleman comi... See more

Absolutely love my new stairs carpet. It was laid by two lovely gents who weren’t bothered by our barking dogs (they’re anxious boys) Carpet is so soft and comfortable on my sore feet, I’m glad I we... See more

I could not have been able to afford my flooring without this great company. The sales rep was lovely and I didn’t have to wait long before my carpets arrived. Will definitely continue to order wi... See more

Excellent customer service very polite sue who I was dealing with was quick at responding to messages. Men who delivered and made my bed very friendly and helpful and took all the rubbish away will or... See more

We had Louise visit us today and she is absolutely lovely. Very helpful in helping us choose a sofa and very patient while choosing. Great customer service.

Its shameful i have to give 1 star The whole process with this firm has been diabolical, the fitters they use you wouldn't want working in your garden let alone your house. Fitters turned u... See more

So far so good nice customer services. Lovely ppl who came to install my bed. Only downside was time 6 am to come and fit my bed and install it. I would say that time is a bit excessive and complain... See more

Absolutely shocking company! Waited a very long time for my sofa to come when the did come nothing like the picture Absolutely shocking quality I threw my DFS sofa out for them the fabric is cheap t... See more

Mick was so easy to deal with, a gentleman who was and very professional, explained everything to me and put my mind at ease, extremely knowledgeable on the sofa that I've now purchased.. Brilliant t... See more

Had measurements done today by Mike very nice person explained everything well very happy hopefully have my flooring soon

Great company 1st time using ash was very helpful. I brought a bed as moving to new property. The advisor was very helpful and said let them know when going to new address. But I wanted to start pa... See more

Fab service and quick turnover. Was fitted within 2/3 weeks and carpet is lovely. Jack Taylor came to my home, he was quick and efficient and have recommended him to family.

Couldn’t be more happier with the service my sales rep was Justin 100% customer service skills ,Justin spent a lot time helping me (I bet he hated me at the end hehe) would highly recommend pay per we... See more

Jack came to measure my living room and passage, very informative and made me feel extremely comfortable. Would highly recommend!

Was not impressed with the delivery of my BBQ, it was supposed to be put together by the delivery men, yes it was raining but they could of put it up in my kitchen. When I came to put it up myself it... See more

Second time using them. Everything was going perfect....as well as the fitter, great job....but left a right mess behind! Cut carpet and underlay left dumped by front door, on interior windowsills, on... See more

Absolutely unbelievable company! Helpful and honest, only place I found who wasn’t after extra fees for fitting, deposit etc! Gorgeous carpet fitted within 2 weeks from first contact

Had our kitchen measured today by Karl and we was very impressed. Came with a range of vinyls to choose from and went through everything making sure nothing was missed. Now the wait for our kitchen fl... See more

I had my carpet laid it’s looks great , men are very professional who came round , and I only had to wait a few weeks for fitting ..excellent service I’m very happy

Great informative staff. Went into great detail explaining all of the products. Easy to complete without any stress or hassle.

I picked a carpet for my living room which was quite a thick carpet, it’s costing £730 in total. I had the carpet fit and it is paper thin to the point you can feel things underneath the carpet. After... See more

Ive been woth yous for years and always dealt with louise everytime always satisfied everytime she is very polite and very helpful

Excellent service lovely people to deal with i totally recommend this company I've had flooring and a new bed from them it's a thumbs up from me

Brilliant service! Ordered a new table, delivery was quick and on time. Friendly and helpful sales rep would definitely recommend.