Paypal Reviews 

When transactions are smooth, they are fine. However, when there are disputes, they always seem to side with the seller, especially if it's a corporation. I have had two prior clear cases of fraud where I was the victim. PayPal has never sided with me. The most recent was a clear cut case of deception by a Hong Kong seller. Despite the may emails I provided as evidence, a one-line response from the seller (which was a lie) was all it took for PayPal to rule in their favor. The seller claimed they refunded me, but did not provide evidence. At this point, I will settle all my pay plans with PayPal and cancel my service. I need to use a service that treats disputes in a fair manner. If you need that, PayPal is not for you.

Provided evidence to PayPal that a subscription service from Magazine3 showed to be cancelled two weeks before the renewal date, but was charged anyway. I took a screenshot showing that the status was "cancelled." The screenshot properties showed that the image was captured two week prior to the renewal date. PayPal refused to provide a refund. I won't be using PayPal ever again for anything I might need a refund on. They ignored the evidence presented.

PayPal used to be focused on buyer protection, however, that no longer seems to be the case. I used them to order from a business I had not used before, expecting to be protected if it turned out to be a scam. The dispute was decided in the seller's favor, even though I was overcharged and the item never arrived.

The only way it seems to get your money from the SCAM of a company PayPal is is to sue them -- PayPal is a STRUGGLING BUSINESS that has been DESTROYED by the likes of Venmo, Zelle, Stripe, Wise, etc. NOBODY I know uses PayPal anymore -- the company will surely be bought for pennies on the dollar!

THANK YOU FOR YOUR ATTENTION TO THIS MATTER!!!

yet another american platform imposing crazy random security checks holding payments up i have been a customer of paypal for years as is the person trying to pay me but does not stop a random bot holding up payments in case we are criminals ......thanks donny and the homeland security boys

I had a PayPal account that remained inactive for a long period, following which I was asked to complete the KYC re-verification process. I have now completed this process four times, and it has been an extremely frustrating experience.

On each occasion, I have presented my original Aadhaar and PAN documents through the prescribed online verification process. Despite successfully completing every step, I subsequently receive an email stating that my KYC verification has failed and that I must repeat the entire process.

I have been an income tax assessee for over 30 years with an impeccable compliance record. I also maintain accounts with four reputed banks, including HDFC Bank. Given this background, I find it difficult to understand why PayPal repeatedly subjects genuine customers to such an exhausting and repetitive verification process.

What is particularly disappointing is the lack of transparency. I have repeatedly informed your support team that I am fully willing to comply with all KYC requirements and have specifically requested that they identify the exact issue with my verification. Unfortunately, no specific reason or deficiency has ever been communicated to me. Instead, I am simply asked to undergo the same verification process again. After I complete it, I am informed that everything appears to be in order from my end, only to receive another email later stating that my KYC verification has failed.

This cycle has caused considerable inconvenience, wasted valuable time, and led to unnecessary frustration. I respectfully request that PayPal clearly identify the specific reason for the repeated KYC failures so that I can address the issue directly, rather than being required to repeat the entire verification process without any explanation.

I hope this matter will be reviewed promptly and resolved in a fair, transparent, and customer-centric manner.

worst institution ever. Before you open a PayPal account, please read the user agreement because if you violate one of the rules, they will hijack your money. upon reading the user agreement, you must be preapproved for certain purchases. Will those certain purchases is anything and everything that you want to use the card for any merchant. I highly recommend that you use another institution because PayPal is garbage. And if I can change one person from going to another institution instead of PayPal and this is worth it so PayPal if you do read any of your reviews. My attorneys are coming after you.

They are not reliable. Unless they change a lot, I do not think they survive. There is so much more advanced competition on the market. They suspended my account with no reason, with no option to recover the account and money in it. I could not log in. I have spent an hour on a phone talking to a customer support, as there was no email option available without login in. The lady in the customer support tried to be helpful, but could do nothing. Finally, the made the account available only when I have contacted them via complaint form and demanded the account's closure. And they are expensive.

I had no trouble with PayPal until I suddenly received an email yesterday telling me an auto payment had been completed for UberBV?? I did not know about or authorise any such payment (and for past 3 months too).
I set up a dispute and within minutes PayPal told me nothing wrong with these payments and case closed?? Good luck even setting up a dispute because the entire site is so complicated.
I have since seen on many platforms others have had these fraudulent auto billings too, from this Netherlands company. Probably coming from a one off meal purchase where they retain your card number and programme in a monthly "subscription" fee without you knowing. What a scam, and that PayPal know about it and think it's OK makes it worse. I will go to my bank linked to PayPal and request refund for these unknown monthly debits which I have NEVER authorised - didn't even know they were happening.

I had never even heard of YOLO Brothers until I noticed recurring charges of $49.99 per month on my PayPal account. I never knowingly signed up for a subscription with this company, and I have absolutely no interest in astrology guidance or apps, which is the service they claim to provide.
Discovering these charges was both confusing and frustrating. I spent hours trying to resolve the issue through PayPal, hoping they would help me stop the unauthorized recurring payments. Unfortunately, my experience with PayPal was just as disappointing. I was told that I was responsible for how the company obtained my payment information, and PayPal ultimately decided the dispute in the merchant's favor. As a result, I was left without reimbursement or meaningful assistance.
Between the recurring charges, the time I spent trying to resolve the issue, and the lack of support I received, this has been an extremely frustrating experience. I encourage others to review their PayPal and bank statements carefully for any unexpected recurring charges. I am very disappointed that YOLO Brothers stole $200 dollars from me and equally if not more disappointed with how PayPal handled my case.

Worst credit card facility imaginable. Never ever works. Why provide a card and credit and despite passing any check possible, it doesn't work, causing full bookings to crash and time out. Utterly useless and infuriating. I have missed out on hundreds of potential points and HOURS of my time.

Beware PayPal MC uses Synchrony Bank. I accidentally made a duplicate payment, paying off my entire balance. Because it was a large amount of money, I called immediately to get it back. The initial PayPal rep told me a complaint was filed and I'd get a check in 2-3 weeks. After a month with no check or update, I called again. Another rep informed me that the payment actually went through Synchrony Bank and gave me their number. I called Synchrony and was told the check was just cut yesterday! They have held my money for almost 6 weeks, nothing was ever noted on my account, and no one reached out to me. If I had been late by a day, there would be immediate interest and fees. Synchrony Bank is too big to care about individual customers.

Trying to solve a problem with PayPal is like walking a thousand miles across the desert in 10 minutes. Never going to happen. There is no live person to speak with to get the problem solved. You keep going over and over and over with the online dummy assistant, with no resolution. Will never deal with them again. Wish I could give a rating of minus 100.

Very disappointed with PayPal Credit Card customer service. I made five separate calls and received five different answers. One adviser even told me that the credit card doesn't need a PIN, which is completely incorrect and only added to the confusion.

I was told to wait 72 hours for the issue to be resolved, but after waiting, I called back only to be told to wait another 72 hours. There was no clear explanation, no ownership of the problem, and no progress. Just a simple error on their part when I am creating a PIN. This card has no use to me as you cannot create a working PIN.

The lack of consistency, poor communication, and apparent lack of product knowledge made what should have been a simple issue incredibly frustrating. Based on my experience, the customer service was incompetent and failed to provide the support I expected. This card us USELESS to me. Train you people.

Hello,

I am writing to express my concern about the permanent “Send-Only” restriction applied to accounts registered in Georgia.

As a digital professional, I am unable to receive international payments from clients and global marketplaces solely because of my country of registration. This limitation has a significant impact on my ability to work and earn income.

My account is fully verified and compliant with your requirements, yet I remain restricted based only on geographic location. I respectfully ask your compliance and regional expansion teams to review Georgia’s current banking infrastructure, which has modernized and aligns with international standards.

Please consider expanding your services in Georgia and allowing verified users access to full account functionality, including the ability to receive incoming payments. This change would benefit many professionals, freelancers, and businesses who rely on international transactions.

Thank you for your time and consideration. I appreciate your attention to this matter and hope your team will review this policy.

Sincerely,
Mary.L

PayPal allowed a scammer on their website and then removed my long-standing account without my permission. I had hoped to at least be able to have my history sent to me but they say it has been removed.Found out about the unauthorized closure today.

15-year customer. Account hacked in June 2025 - PayPal admitted fraud & restored my money.

LATER they locked me out, kept my crypto, ignored me for months, and told me to "explore other payment methods." I am fine with this, but let me withdraw my crypto. I am filing official complaints with AG, small claim court and CFPB! What a nightmare rip off!

Truly awful customer service. I signe dup for paypal points and have been trying to get a refund for 6 weeks. Each time I contact cutsomer services I get fobbed off. Seems to be a scam with regrsd to theses point. I'm going to cancel my account and use another provider

Im being charged in usd instead of gbp when shopping in the U.K. on the local website. They charge conversion fees when using Revolut card. Such a rip off. In the age of AI, they should be automatically picking up the location of the user and using the best conversion instead of tricking the customers.

What an absolute shambles of a company!!! I never write a review but felt like I needed to let others know of this shock fest of a company.
Tried to log into my account, no go. Had the correct email address but my phone number has changed since the last time I’d used PayPal. My god, I’ve spent the last few hours going round in circles. I used another email address to open a new account, they then banned me as everything was suspicious. I get that but if they made the whole forgot your password/email address easier to correct then it would be so much easier. Avoid at all costs. Deleted the app and won’t use again