Paypal Reviews 

I have had a business account for 16 years and all of a sudden my autopay stopped working which shutdown my Business account records and I can't use the money in the account to pay it. Your customer service people can not give me a reason or fix it and they refuse to escalate the problem. I have spent over 6 hours on the phone w/ you

Worst service I never used. They banned my account that I never used not even one time. They said violations of service but I never used their service.

I'm very angry right now because PayPal has taken it upon themselves to cancel my account. They won't tell me why and apparently the agent that did it did not leave any notes. hmm. However, I know why they did it and they had no right to do it without notifying me. My bank is the problem. They froze my debit card. Because the chip on the card obviously has a problem and I have problems with this card at several different stores. So the merchant canceled my order because the card wouldn't go through. So then PayPal went so far as to cancel my entire account. Nobody called me to discuss it and nobody asked me why and nobody called me to tell me they had canceled the account until I tried to repeat the same transaction with the same company and now I'm going to lose that discount also again. Have companies forgotten that there's a customer behind their business and maybe it would be polite to contact it customer who keeps their business running and let them know what they're doing. I called a few minutes ago to try to discuss this with a manager and of course nobody's available and they'll call me back, well that's been an hour ago and nobody's called just like I told the little agent on the phone and nobody will either.

Made me upload load of documents
Passports
Id
Link bank

Then have the audacity to ask me for more documentation ? SHAMMAE IS A JOKE

And now refusing to close my account

PayPal a clôturez un dossier de demande de remboursement, transformé en plainte, alors que nous avons fourni la preuve du retour et de la réception par le vendeur de l'objet.
de plus la clôture ne peu étre contestés, paracerque le site PayPal n'a pas cette option , bien que le message de clôture mentionne une date limite de contestation
PayPal closed a refund request, which was then escalated to a complaint, even though we provided proof of return and receipt of the item by the seller.

Furthermore, the closure cannot be appealed because the PayPal website does not offer this option, although the closure message mentions a deadline for appeals.

PayPal is scam. They did not gave us warning or something, automatic restriction for 180 days? They can't explain why even though we give them receipts. Same script, don't use this app for money transfer

If I could I would put 0 stars just like the reviewers are stating that they are garbage is true. They do not honor their customer service policy and only give a damn about a profit. Once my money is on my account I’m done with PayPal.

I made a purchase through PayPal expecting a secure purchase and did not receive my order they pretty much told me their seller says my package was delivered and closed my case. I am very disappointed being a member for 6 plus years l. I do not recommend uses paypal they do not secure your purchases.😣

I don't have a PayPal account but they keep sending unsolicited emails. They wont provide an "unsubscribe" button; one has to email them to request removal from their system. They provided verbatim text one has to use to request removal, but now they want me to call them, but you can't reach a human. I blocked them and reported their emails as spam. AVOID PAYPAL AT ALL COSTS.

I have never dealt with a company that made such a simple problem so unbelievably difficult to resolve.

My nightmare started when I reported fraudulent charges on my account. What should have been a straightforward fraud investigation turned into over a month and a half of phone calls, chats, emails, and hours wasted trying to get PayPal to do the right thing. I was transferred between departments, given conflicting information by different representatives, forced to repeat my story over and over, and constantly told to wait while nothing actually happened.

PayPal's fraud department was completely ineffective. Instead of protecting their customer and resolving the fraudulent transactions in a timely manner, they dragged the process out for weeks while I spent countless hours chasing updates and trying to get someone to take ownership of the issue.

In the end, PayPal didn't solve the problem. The only reason it was finally resolved was because I filed a complaint with the Consumer Financial Protection Bureau (CFPB). It should never take a complaint to a federal government agency just to get a financial company to properly handle a fraud case.

After finally getting the fraud issue resolved, I decided I never wanted to do business with PayPal again and attempted to close my account. Even that became another frustrating ordeal. My account showed a negative balance of only $9.99, but PayPal refused to let me use any of the bank accounts, debit cards, or credit cards that were already linked to my account to pay it. The problem wasn't my payment methods—PayPal simply would not allow any of them to be used to clear the balance. I spent over an hour just trying to pay $9.99 so I could close my account.

Think about that for a second. After spending more than six weeks fighting PayPal over fraudulent charges, I then had to spend another hour just trying to leave.

No customer should have to fight this hard to resolve fraud, involve a federal regulator to get results, and then fight the company again just to close their account.

This experience permanently destroyed my trust in PayPal. There are too many better payment services available today to justify dealing with this level of incompetence and customer service. I will never use PayPal again, and I strongly encourage others to consider alternatives.

They charge high fees. Then any disputes that occur, no matter how much proof of purchase, proof of postage, proof through customer conversation that they received their product will
Paypal ever respond in the business's favour, letting scammers get products for free via refunding. WE had proof the customer was talking about the product they received, and then still refunded them after 2 years later when the claimant said they hadn't received it?! Only robots respond and maybe robots determined the case but there is no humanity in this company and alternatives will be used instead, there are so many now to choose from.

I raised a dispute with Paypal when I ordered from Just Eat and received the wrong order which was also an item significantly cheaper than my order. PayPal sided with the merchant saying that they did not “consider it to be significantly not as described”. This even though the item I received had entirely different ingredients to that which I ordered - some of the ingredients I don’t eat. I am glad that I have now read many of the reviews here, regarding PayPal, as my complaint is very common and it’s clear to me that my purchases with PayPal are not protected. It’s a lesson and I won’t use PayPal again.

Personally, I have never had a problem with PayPal but I refuse to get involved in Pay in Instalments or offers of a Credit Card, or, indeed any other offers they may make. I like to keep things simple. Perhaps this is why I don't have any issues with them. I award 4 stars because a firm has to be out of the ordinary before I will award 5!

I was confused at first it wasn’t quite understanding until I was calm and.
T.g web forensics made it easy

PayPal credit is terrible! And should be avoided at all cost. They make it extremely easy to spend the credit they issue you, but paying it back is a complete nightmare.
You all have free will and don’t have to take my word for it so find out for yourselves.
Your account takes an obscene amount of time to update, you pump in hundreds of pounds to pay off your balance but still you’re (pay nothing for four months) aren’t touched, if you can speak to a human being via the messaging app they just sent you copy and pasted complicated financial jargon and don’t actually help you understand why what is or isn’t happening.
Once I do clear my balance, I’m never using them again

Every now and then I run into a small glitch, but it usually sorts itself out pretty quickly. Nothing that's made me want to stop using it.

Been using PayPal for years with no problem. Had a transfer from someone that has sent money to me before. They have been holding it now for 7 days!! Will never use them again after this. I could see if I was a brand new customer but I have been using them for well over a decade. They take their time so they can make money off of your money. Greedy trash

Just had my account hacked even though I had MFA setup. When I called them they could not do anything about the pending transactions and told me to call my bank to put a stop payment. The customer service assistant had no clue what to do and the fact that the fraud department is not working 24/7 is ridiculous. Disconnected everything and will be closing the account as soon as I see that the transaction is blocked by my bank.

The crazy part is the hacker somehow added him self as additional user to the account. Paypal had no idea about it and I got no notifications about it. And this is an international money handling company??? 0.0

and again,,, this company is awful....why do people still use it, it should be locked down long ago....
total mess on your balance, no service.
the only thing they do well is charging you the highest commission per each move :-))))))))
total scam