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PayMore Canada - Sell Electronics for Cash Reviews 112

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, making interactions pleasant and informative. Many people appreciate the fair and reasonable pricing of products and services, often highlighting the excellent value received. The overall service is frequently described as professional, efficient, and thorough, with many consumers expressing satisfaction with their purchases and the support provided. Reviewers also found the user experience to be smooth, whether online or in-store. However, some customers noted issues with pricing discrepancies, where advertised prices did not always match the final charge, or where product details regarding inclusions were not clearly communicated at the time of purchase. A few other people also felt that trade-in offers for their items were lower than expected.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the good selection, fair pricing, and... See more

Price

People report positive experiences with price, often finding items to be affordable and of good value.... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick, friendly, and professional... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe their interactions as easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman behind the counter was super helpful, answered about a hundred questions I had. The prices are amazing, and the quality speaks for itself. The 30 day guarantee gives peace of mind that... See more

Company replied

Rated 5 out of 5 stars

I found the website easy to search and navigate, and when I showed the employee the page with the item I wanted, he was able to find and retrieve it quickly for me to purchase. I appreciated him answe... See more

Company replied

Rated 5 out of 5 stars

The staff are very knowledgeable and helpful, I got a great Pixel 10 phone for decent price plus a trade in credit for my old phone. Overall I am very happy with my deal and I will definitely check th... See more

Company replied

Rated 5 out of 5 stars

It was my first visit, and I was truly impressed by the excellent customer service provided by the sales team. They were very friendly, professional, and willing to assist with any information one ma... See more

Company replied


Company details

  1. Electronics Company

Written by the company

PayMore Stores Canada is the nation’s leading electronics buyback and resale chain, dedicated to giving Canadians a smarter, safer, and greener way to buy, sell, and trade technology. With locations across Canada, we specialize in buying and selling used phones, laptops, tablets, gaming consoles, cameras, and other electronics — all with instant cash offers and trusted local service. As Canada’s #1 tech buyback company, PayMore Stores combines cutting-edge testing technology with transparent pricing and eco-friendly practices. We’re proud to help Canadians get more for their devices while keeping e-waste out of landfills. Whether you’re upgrading your phone, clearing out old gadgets, or shopping for certified pre-owned tech, PayMore offers fast, fair, and reliable service backed by our national reputation for honesty and innovation. At PayMore Stores Canada, we’re more than a store — we’re a community of tech lovers dedicated to sustainability, value, and customer satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

112 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent the experience was good

Excellent the experience was good. It was quick and well handled and the knowledge of the staff was top tier. I appreciate how kind the staff are and knowledgeable

Thanks

3 January 2026
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thank you for the great feedback! We’re glad to hear your experience was smooth, efficient, and handled with care. At PayMore Stores, we take pride in our knowledgeable, kind team and making it easy to sell electronics for cash or shop with confidence. We appreciate your support and hope to help you again soon.

Rated 1 out of 5 stars

I am am writing this review to make the public aware of my experience at the store located at 1476 Dundas Street East, Unit 6, Mississauga. We went to this store after seeing a PS5 advertised on the s

I am writing this review to make the public aware of my experience at the store located at 1476 Dundas Street East, Unit 6, Mississauga.
We went to this store after seeing a PS5 advertised on the store’s website/app for $449.99, which appeared to be available. We arrived a few minutes before closing and ended up paying $499.99, not realizing at the time that the price charged did not match what was advertised. We were briefly distracted by a phone call during the transaction, which caused us to miss the price difference.
The following day was a public holiday (Christmas or Boxing Day), so we were unable to immediately return to correct the situation. As soon as we had the opportunity, we went back to the store to address the issue.
When we returned, Muhammad told us that the $449.99 price was only for the console alone, without cables or a controller. This was never explained to us at the time of purchase. I also have photos of the website listing showing the PS5 as available, which did not clearly state these exclusions.
At that point, we were told that all PS5 units related to the advertised price had been sold a few minutes before we arrived, which contradicted what we were originally told in-store. No one explained this to us when we identified ourselves as the customers who had come specifically for the $449.99 PS5.
Additionally, we were not provided with a receipt at the time of purchase. A receipt was only given after we returned to the store again.
Overall, the experience involved confusion, lack of clear communication, and poor customer service. The situation left us feeling that, once the issue was raised, the explanation changed rather than being clearly addressed. Unfortunately, this resulted in a very disappointing Christmas for my son.
I am sharing this review to warn other customers to be cautious, verify online versus in-store pricing, confirm whether products are new or used and what is included, and always request a receipt immediately—especially at this specific location.

1 January 2026
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thank you for taking the time to share your experience. We’re very sorry to hear about the confusion and disappointment surrounding your purchase, especially during such an important time. This is not the level of clarity or service we strive to provide. Clear communication, accurate pricing, and transparency are extremely important to us, whether customers are buying products or looking to sell electronics for cash. Our team will be reaching out to you directly to better understand what happened and work toward a resolution. We appreciate you bringing this to our attention and the opportunity to address your concerns.

Rated 5 out of 5 stars

Great selling experience

Professional, knowledgeable, friendly and fair prices! Overall great experience!

30 December 2025
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thank you for the great review! We’re happy to hear you had such a positive selling experience and felt the service was professional and fair. At PayMore Stores, we focus on making it easy to sell electronics for cash while providing friendly, knowledgeable support. We appreciate your feedback and hope to see you again soon.

Rated 5 out of 5 stars

Feel good customer service!

Looking for a power bank and was shown one, missing a cable so they lowered the price. It works well as the staff indicated it would.

26 December 2025
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thank you for sharing your experience! We’re glad our team could help you find what you needed and make sure the pricing reflected everything accurately. At PayMore Stores, we believe in honest service and making it easy to sell electronics for cash or shop with confidence. We appreciate your feedback and hope to help you again soon.

Rated 5 out of 5 stars

Great place and staff

Great place and staff
The staff were really nice. They know what they’re doing and
I got what I wanted and was happy overall with it. And payouts are very quick

24 December 2025
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thank you for the great review! We’re happy to hear our team made your visit a positive one and that everything went smoothly. At PayMore Stores, we focus on knowledgeable service and quick payouts to make it easy to sell electronics for cash or find what you’re looking for. We appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

Awesome people

Awesome people, they took their time to make sure I got the most for my old iPods and newer iPhone. Will definitely be back to do some Christmas shopping!

13 December 2025
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

We really appreciate you sharing this! It’s great to hear our team took the time to make sure you got the most value for your old iPods and newer iPhone. At PayMore Stores, we make it easy to sell electronics for cash and enjoy friendly, thorough service every visit. We’re glad you’ll be back for some Christmas shopping and look forward to helping you again!

Rated 5 out of 5 stars

Retro Items are Wanted

It was great and professional customer service. My ID and information was taken with privacy in mind. The process was simple, quick and easy. I do recommend.

8 December 2025
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thanks for sharing your experience! It’s great to hear you received professional service and that the ID and information process felt private and secure. At PayMore Stores, we make it easy to sell electronics for cash — including retro items — with a simple, quick, and hassle-free process. We appreciate your recommendation and look forward to helping you again!

Rated 5 out of 5 stars

Discount prices on awesome electronics

I am a postal worker that delivers to this company. The staff are great, very knowledgeable and helpful. Almost too good, I may go broke buying from them.

25 November 2025
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Reply from PayMore Canada - Sell Electronics for Cash

We really appreciate you sharing this! It’s great to hear that—even as someone who comes by regularly for work—you’ve had such positive experiences with our knowledgeable and helpful staff. At PayMore Stores, we make it easy to sell electronics for cash and shop awesome tech at discount prices that are hard to resist.

Thanks for the kind words, and we hope you continue finding great deals without going too overboard!

Rated 5 out of 5 stars

Trusted Seller A++

8 November 2025
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thank you for the great feedback! We’re glad you had a trustworthy, positive experience. At PayMore Stores, we make it easy to sell electronics for cash and shop quality tech with confidence. We appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Systems bought worked as expected.

System bought worked as expected.

13 November 2025
PayMore Canada - Sell Electronics for Cash logo

Reply from PayMore Canada - Sell Electronics for Cash

Thanks for your review! We’re glad to hear your system worked just as expected. At PayMore Stores, we make it easy to sell electronics for cash and shop quality tech you can rely on. We appreciate your support and hope to help you again soon!

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