I had the pleasure of speaking with Greg Hall. He was able to get the software integrated the way that I needed so that it does not interrupt my workflow or change how my clients are used to paying. H... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Mike Loose assisted me today and, like always, he took care of my issue with no problems at all. The dealership where I work has been using Payjunction since 2012. I believe I was the first user, an... See more
Nick communicated very effectively and was very personable and friendly. He went out of his way to familiarize me with available features that were not known to me. He answered my questions well and m... See more
Nick was super helpful with setting up our new terminal. While he wasn't super familiar with our EHR system, he did his best to help with our questions. It has been a seamless transition back to PayJu... See more
Company details
Written by the company
PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution. We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support. PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.
Contact info
1903 State Street, 93101, Santa Barbara, United States
- 800-601-0230
- support@payjunction.com
- payjunction.com
Excellent customer service
Phil was efficient and knowledgeable while troubleshooting the issue I was having with our terminal. Thank you for an easy solution and excellent customer service!
14 April 2026
Unprompted review
Always so helpful and QUICK
Always so helpful and QUICK! They wait on me more than I wait on them. They check in often to be sure everything is ok until its resolved!
Lately its been Will, Mike and Gabby helping me!!
11 March 2026
Unprompted review
The BEST Customer Service (and the Easiest Integration!)
Our medical office has used PayJunction for ~10 years and they have always been incredibly helpful when we've had to call them. One time, in all those years, we had an issue with the bill cycle or something and they worked with us to ensure that we were happy and we didn't feel like we were getting taken advantage of.
I recently saw that they had a payment integration for our EMR software, Dr. Chrono, and Lara Beesley scheduled a Zoom with me to get it installed. Greg Hull?/Hall? (sorry forgot his last name) was also on the Zoom. She got it installed, customized to what we were needing for our practice, went through all my questions and customized it some more. It has made PayJunction and our EMR so seamless I am already getting it put in at the other doctors' office I work at. The fees are cheaper than other payment systems, it is SO EASY to use, it is customizable, and the customer service get 10/10 absolutely recommend! Thank you, Lara, Greg, Kevin, and the PayJunction team for being such a helpful company and one I would rather use than anything else.
1 March 2026
Unprompted review
Nick was very patient and helped the…
Nick was very patient and helped the process go smooth! Thank you so much for your time and a little morning humor!
25 February 2026
Unprompted review
Working with Nick is amazing
Working with Nick is amazing. He is so patient and working through each of my questions. Definitely happy with PayJunction's service!
16 February 2026
Unprompted review
Adrien was professional and efficient
Adrian H. was professional and efficient! He solved all my issues in a timely manner and even followed up after with me. Thank you so much!
11 February 2026
Unprompted review
Nick was amazing and answered all my…
Nick was amazing and answered all my questions. while having a great attitude! Thank you much!
12 February 2026
Unprompted review
Nick was enthusiastic and very helpful…
Nick was enthusiastic and very helpful in getting PayJunction connected to our medical records software program.
10 February 2026
Unprompted review
Our company has had a wonderful…
Our company has had a wonderful experience with PayJunction! We are currently switching over to them and things have went so smoothly and the customer support has been amazing!
10 February 2026
Unprompted review
Patience Appreciated
I am pretty much computer aliterate and Nick was very patient with me. He was very helpful!!
6 February 2026
Unprompted review
Nick is always quick to respond and…
Nick is always quick to respond and very helpful!
4 February 2026
Unprompted review
machine set up
Nick was super helpful, explained everything and gave step by step instructions so set up was easy! Wonderful!
4 February 2026
Unprompted review
I loved the service until they started charging 19%!!!
I loved the service until they started charging 19%! There are a lot of cheaper services out there, keep looking!
31 December 2025
Unprompted review
Reply from PayJunction
Thank you for the feedback.
A 19% rate is definitely high. PayJunction bills directly for Virtual Terminal usage (eg. PayJunction.com): however, gateway fees are not assessed at a 19% rate. Instructions for viewing the monthly Gateway Bill are available here. How can I find my gateway bill?
Separately, per transaction processing rates and other fees are established by the merchant account provider. The merchant account provider is also responsible for funding deposits and monthly billing of processing fees. A 19% rate is not standard and should be reviewed directly with the merchant account provider.
If there is any confusion around billing, our team can help review the account setup and clarify how fees are structured. We value transparency, and we are happy to assist.
Nick is the set up man!
Nick is knowledgeable ,
Patient, and super helpful!!
2 February 2026
Unprompted review
Thanks for the great support call.
Nick was super helpful, proactive, and supportive.
30 January 2026
Unprompted review
Extremely helpful!
Extremely helpful!
Nate was very helpful with our installation. We hit a few snags along the way with set-up at our multi-location business, but he stuck with us and helped with each step of the way. Very please.
30 January 2026
Unprompted review
I am reviewing the customer service I…
I am reviewing the customer service I received from Kevin Sanchez and Gustavo Lopes. They both went above and beyond in helping me out with some issues I was having (not even primarily with PayJunction but the way a partner service had some things integrated). They both were extraordinarily helpful, potentially the best customer service I have received from anyone anywhere.
26 January 2026
Unprompted review
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