PayingTooMuch Reviews 

97,518
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding significantly better deals compared to other providers, even with complex medical histories. The website is frequently highlighted for its ease of use, straightforward navigation, and efficient process for obtaining quotes and completing purchases. Reviewers also commend the helpful and pleasant staff, noting their first-class attitude and guidance during calls. However, some customers also noted that prices could occasionally be cheaper, finding lower deals after completing their purchase. A few other people also felt that the customer experience was shocking, with issues like unhelpful managers, rude interactions, and a lack of clarity regarding policy details.

What people talk about most

Price

People report positive experiences with price, often finding competitive and reasonable rates for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Website

Consumers find the website to be positive, highlighting its ease of use and quick, simple navigation for... See more

Service

Customers consistently note positive experiences with service, often highlighting its ease, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, pleasant demeanor, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found a brilliant deal for travel insurance with medical conditions. I'm so pleased I used their site. Used many other sites with all discounts & promo codes, but I couldn't get a better price.

Rated 5 out of 5 stars

Just a short note to thank Lance Fisher in Sales for his professionalism and helpfulness in sorting out a competitive price for our annual holiday cover. Nothing was too much for him and his attitude... See more

Rated 5 out of 5 stars

Heard about this site, and after being quoted huge premiums by others decided to see if they were more realistic. Was I surprised, really good website easy to navigate and what a great price ( eve... See more

Rated 5 out of 5 stars

The person that dealt with me arranging my new policy was very helpful and pleasant to speak too. Nice easy call and all clear and understandable


Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Price Comparison Site

Written by the company

At PayingTooMuch, our mission is to help people stop paying too much for their travel insurance. As a trusted, dedicated travel insurance price comparison site, we take the hassle out of finding the right policy, so you don't have to pay for extras you won’t use. Travel insurance prices vary wildly, and that’s where PayingTooMuch comes in, compare your travel insurance in one place and get the support you need from our friendly team. Travel shouldn't have to stop as you get older. That’s why PayingTooMuch is here to help you find the right cover for you and your trip, giving you the freedom and flexibility to get the cover you need. Having travel insurance is more than just ticking a box. You’re paying for a worry-free holiday, knowing you’ll be sorted if the unexpected happens. Whether you’re looking to sail in the Mediterranean Sea or go on a long-haul trip around the world, you can get competitive quotes in one place in just minutes. We think finding a suitable deal should be a quick and easy process. That’s why we work with a range of travel insurance companies to provide you with cover that fits your unique needs. Compare quotes you can rely on and have a safety net for your next holiday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98K reviews

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4.8

All reviews

(97,518)

3,533 reviews in the last 12 months

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Rated 3 out of 5 stars

I completed an online application as a person travelling alone

I completed an online application as a 65-year-old person. And declared two minor but controlled medical conditions commonly related to blood pressure and cholesterol. The doctor confirmed that my health is very good, especially for travelling to India in the hot weather, and recommended a common-sense approach: proper hydration, drinking boiled or bottled water, washing and sanitising my hands, and avoiding direct contact with soil if walking barefoot. Being in the shade when the sun is too hot and avoiding openly uncovered street food. I consider this a very common-sense approach.

However, “Paying Too Much” insurance company on a comparison website gave me the best-value quote of £106.10, suited to my travel needs.

I did not realise that age, destinations, and medical conditions can effectively skyrocket the insurance price since I have not left the. UK for nearly ten years. Travel insurance is predominantly sold as a 'peace of mind' product, based on human cognitive fears and the loss of material goods.

Travel insurance is not a legal requirement like vehicle insurance. Generally, all insurance buyers are treated equally, but on a different matrix. Being insured out of fear is a different matter, but insuring oneself may be necessary.

It is necessary to be prepared for unpredictable and unforeseen circumstances.

Exercising wisdom and vigilance and assuming personal responsibility are of utmost importance. Insurance providers rely on marketing and branding strategies and quote premiums accordingly, with rates as high as £379.00 for individuals who may be classified in my category. Ultimately, the choice to purchase an ‘excellent’ insurance policy is a personal decision.

My recommendation is to allocate your resources judiciously and carefully evaluate your risk tolerance.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Took money for a premium I haven’t taken

I am having a real problem with paying too much. When I tried to purchase the insurance the payment kept failing. I eventually managed to buy a policy but several days later I noticed that two payments have been taken. Yet I only have one active policy. Their customer service team have now gone quiet on me and have not called me back since last week. I’m really hoping they will pay me back because I really can’t afford to lose £400+.

7 June 2026
Unprompted review
PayingTooMuch logo

Reply from PayingTooMuch

Dear Paul,

Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.

I am sorry to hear that your recent contact with us was not up to our usual high standards. Unfortunately as I do not have any information regarding your policy I am currently unable to assist you further. I have requested more information via Trustpilot so that I can then pass this on to the management so that they can investigate and contact you.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

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