I cancelled my account and told them I wasn’t renewing. I deleted everything but they took payment anyway. It’s impossible to cancel.
pawtag.com
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See what reviewers are saying
Trying to register my tag but apparently it's changed companies, it's now under the the Supernormal Family who ever they are. I've tried Google nothing comes up for pawtag so I'm getting a bit dubious... See more
What made us choose pawtag over similar brands was how they explained how to set it up clearly where others weren’t as clear. It was easy to set up once arrived, such affordable amount each mind for p... See more
The feeling of knowing my Lady is registered with PawTag and can be easily and quickly returned to me is wonderful. The tag is easy to register and easy to add to collar or harness. Lady has never wan... See more
Impossible to cancel
I cancelled my account and told them I wasn’t renewing. I deleted everything but they took payment anyway. It’s impossible to cancel.
exact location given when tag scanned
Trying to register my tag but…
Trying to register my tag but apparently it's changed companies, it's now under the the Supernormal Family who ever they are. I've tried Google nothing comes up for pawtag so I'm getting a bit dubious about this company as it won't let me log in
Lost dogs no more..
Immediate message when someone finds your dog and scans the code. Used today just to check it works, and it does, very well
Tricky to cancel…
Been trying to cancel for months to no avail with email, the forms or anything. Reached out to them via Instagram as a last ditch attempt before having to cancel the card the sub was linked to and was helped by Aimee and all I can say is she was a delight, explained they’d been having trouble with their emails and things and was really sorry and cancelled my sub immediately. Would be careful before buying but hopefully they get the email and cancelling issue sorted and it’ll be all good again
Recently have joined previous was with…
Recently have joined previous was with crumb. 💯 customer care and information
Good service brilliant gps tracker pin…
Good service brilliant gps tracker pin points my dogs exact location
I highly recommend for the price
Ill be recommending this to all my pet lovers. Thanks pawtag it's pawfect
Brilliant
Brilliant. As long as your dog will allow being approached. Helped me find mine
Amazing item quick delivery and set up…
Amazing item quick delivery and set up .great value
Not shown accriot location
Not needed if your cats got chip.
I cancelled and still taking money at my account
found the tag unsuitable for my large
found the tag unsuitable for my large, active, water-loving dog, so I tried to cancel my subscription.
Unfortunately, the cancellation process was very frustrating. Emails were slow to be answered, and I was repeatedly directed to an online cancellation link that did not work. I had to contact American Express and formally cancel in writing before the issue was finally resolved.
It took several months and a lot of effort to get the subscription cancelled.
The idea behind the product is good, but customer service and the cancellation process need serious improvement.
Easy to setup and use
Easy to setup and use. Enables me to check my pet is still in garden location and if not I can see roughly the area where my pet is. Does also allow someone who finds my pet to contact me.
Total and complete SCAM
Total and complete SCAM.
AVOID AT ALL COSTS. They do not respond to any emails, been trying for 6 months trying to cancel my subscription.
Awful customer service
Awful customer service. Non existent. Won't let me cancel despite dog loss
I got a free tag from Pawtag and paid…
I got a free tag from Pawtag and paid for a year's subscription. Tested it out this morning by scanning my pet and it gave perfect information for contact 👍
The tag was sent super quickly and so…
The tag was sent super quickly and so easy to set up. It’s really nice to have something to fall back on if the regular tag falls off. Getting the alert and the exact location if the dog is found is absolutely great! Thankyou so much!
I have only set it up & trying it out…
I have only set it up & trying it out it was Wonderful to see it work
Stay away, unable to cancel
For the past 2 months I am trying to cancel my 2x subscriptions I explained that tags are lost an can't send them back. After a month they stopped responding to my emails and keep charging me for subscription.
Honestly stay away, customer service doesn't exist as they keep sending this same email to contact their email address from which they send email from. Absolutely crazy.
Disgusting company
Disgusting company. My dogs tag wore off after 6 months. I sent email after email requesting a new one. I was expected to pay shipping for their faulty product. They continued to debit my account monthy knowing this. It wasnt till I went into bank and stopped the payments that I heard from them. In my opinion dont bother. They dont care about nothing but your paymenrt.
So easy
So easy to get set up and gives me the peace of mind for my dog
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