pawtag.com 

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Rated 1 out of 5 stars

I cancelled my account and told them I wasn’t renewing. I deleted everything but they took payment anyway. It’s impossible to cancel.

Rated 2 out of 5 stars

Trying to register my tag but apparently it's changed companies, it's now under the the Supernormal Family who ever they are. I've tried Google nothing comes up for pawtag so I'm getting a bit dubious... See more

Rated 5 out of 5 stars

What made us choose pawtag over similar brands was how they explained how to set it up clearly where others weren’t as clear. It was easy to set up once arrived, such affordable amount each mind for p... See more

Rated 5 out of 5 stars

The feeling of knowing my Lady is registered with PawTag and can be easily and quickly returned to me is wonderful. The tag is easy to register and easy to add to collar or harness. Lady has never wan... See more

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Rated 2 out of 5 stars

Trying to register my tag but…

Trying to register my tag but apparently it's changed companies, it's now under the the Supernormal Family who ever they are. I've tried Google nothing comes up for pawtag so I'm getting a bit dubious about this company as it won't let me log in

23 February 2026
Unprompted review
Rated 3 out of 5 stars

Tricky to cancel…

Been trying to cancel for months to no avail with email, the forms or anything. Reached out to them via Instagram as a last ditch attempt before having to cancel the card the sub was linked to and was helped by Aimee and all I can say is she was a delight, explained they’d been having trouble with their emails and things and was really sorry and cancelled my sub immediately. Would be careful before buying but hopefully they get the email and cancelling issue sorted and it’ll be all good again

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. As long as your dog will allow being approached. Helped me find mine

12 February 2026
Unprompted review
Rated 1 out of 5 stars

found the tag unsuitable for my large

found the tag unsuitable for my large, active, water-loving dog, so I tried to cancel my subscription.
Unfortunately, the cancellation process was very frustrating. Emails were slow to be answered, and I was repeatedly directed to an online cancellation link that did not work. I had to contact American Express and formally cancel in writing before the issue was finally resolved.
It took several months and a lot of effort to get the subscription cancelled.
The idea behind the product is good, but customer service and the cancellation process need serious improvement.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to setup and use

Easy to setup and use. Enables me to check my pet is still in garden location and if not I can see roughly the area where my pet is. Does also allow someone who finds my pet to contact me.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

The tag was sent super quickly and so…

The tag was sent super quickly and so easy to set up. It’s really nice to have something to fall back on if the regular tag falls off. Getting the alert and the exact location if the dog is found is absolutely great! Thankyou so much!

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Stay away, unable to cancel

For the past 2 months I am trying to cancel my 2x subscriptions I explained that tags are lost an can't send them back. After a month they stopped responding to my emails and keep charging me for subscription.
Honestly stay away, customer service doesn't exist as they keep sending this same email to contact their email address from which they send email from. Absolutely crazy.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting company

Disgusting company. My dogs tag wore off after 6 months. I sent email after email requesting a new one. I was expected to pay shipping for their faulty product. They continued to debit my account monthy knowing this. It wasnt till I went into bank and stopped the payments that I heard from them. In my opinion dont bother. They dont care about nothing but your paymenrt.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

So easy

So easy to get set up and gives me the peace of mind for my dog

20 January 2026
Unprompted review

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