Always happy with Paws Service. It’s very important that our eldest border collie has her diabetic food supply uninterrupted Paws do their level best to ensure that happens Thus far, Paws have don... See more
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See what reviewers are saying
Placed an order for a bag of cat biscuit, dog treats and dog toy. Had an email a few days later to say they were sorry but the dog treats were out of stock and was I aware that the cat biscuit was nea... See more
I’ve ordered twice now from this company, the first time there was going to be a delay getting stock, I was informed by email, but I also telephoned to find out when stock was expected. The lady I spo... See more
Rang your Customer Service Dept and a lovely lady was so helpful with giving me advice and how best to ensure my order would be received quickly. I really appreciated it and received my order within... See more
Company details
Written by the company
PawHeads is an RCVS Registered Premises and Accredited Internet Retailer specialising in Veterinary Pharmaceuticals, foods and pet supplies and are regulated by the VMD. PawHeads Limited is a UK registered business founded in 2019. PawHeads' objective is to deliver an excellent service at the lowest possible prices we can.
Contact info
63E Lord Avenue, TS17 9JX, Stockton-on-Tees, United Kingdom
- 01642769878
- admin@pawheads.com
- pawheads.com
Excellent ordering system and fast…
Excellent ordering system and fast delivery thank you.
had a slight problem when trying to…
had a slight problem when trying to place an order ,BUT the young lady who answered my phone call quickly resolved the issue in a professional manner and placed my order which i received the following day, top class service
Very disappointed
Very disappointed, I ordered a 12 pack of colostrum and they only sent one. Claimed it to be a mistake on their website. Didn't even try to explain the situation. very unprofessional. AVOID!

Reply from Pawheads
Insulin needles sol vet box 100
Good price and prompt delivery will use again as a returning happy customer
First time dealing.
First time dealing.
Excellent communication, very quick delivery
Brilliant service
Great prices
Great prices, quick delivery.
This the 2nd or third time I have ordered the same product so good value for money.
Brilliant service Ordered and delivered…
Brilliant service Ordered and delivered super fast.
Easy to order
Easy to order, quick dispatch and tracked all the way to the front door what more can you ask for thank you. Lisa N 28.03.2022
I would recommend this company to…
I would recommend this company to anyone it was good quick service,just what I needed thank you.
Excellent service and pricing!
Good value and super quick delivery.
One very satisfied customer
I have been using this company for about 6 months now. Always efficient and very helpful if you have a problem. Highly recommended.
A reliable company
A reliable source for the purchase of my Dogs products, always delivered on time, without any problems
Always quick delivery service.
Yumove 360 for dogs
Exactly what we wanted and cheaper than the Yumove website
Arrived really quickly.
Will definitely be using Pawheads again.
Great communication and delivery was…
Great communication and delivery was super quick THANK YOU
Excellent service and very reliable…
Excellent service and very reliable quick and easy to order thankyou x
fast dispatch and well packed
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