PAW Academy USA 

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Rated 1 out of 5 stars

never received the bed I ordered or refund. No phone to contact company; at one time I received email request to PROVE I HAD PLACED THE ORDER (?in April?)! Sent copy, NO RESPONSE. initial order was... See more

Rated 1 out of 5 stars

Paw Academy is a scam. I was fortunate enough to have used PayPal, so I was able to get an immediate refund. Contact info per PayPal is: leslie.august at fremontpeakcapital.com Received a "shippi... See more

Rated 3 out of 5 stars

I was excited to order two large Anti-Anxiety Super Calming Dog Beds, but now I cannot seem to get any update if they've been shipped, on back order, shipping delays???? There is no toll-free numb... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 Giant Pet Beds on 9/26/21. Received an email confirmation and tracking number right away. After almost a month of no tracking updates, no email response from PAW Academy USA ( there's no c... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

PAW Academy USA was closed for business on August 30, 2022. Unfortunately, there were orders that were not fulfilled due to lack of funds. There are no assets left in the company and we are unable to provide either product or refund. I apologize to those of you who did not receive your orders. I made a bad choice of business partners and lost hundreds of thousands of dollars.


Contact info

All reviews

(189)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not trust this company

I ordered a giant dog bed from them in May and have not heard anything since. The receipt I received was from a company called Kickoff Ventures. I have emailed them several times and received no response. Thankfully, I used PayPal so hopefully I will receive my refund. Do not order from them it's a scam!

19 July 2022
Unprompted review
Rated 1 out of 5 stars

I have had problems from the beginning…

I have had problems from the beginning no confirmation em of order. Too forever for them to answer as soon as I got my water bowl it's broke. I'm not mailing back it's not worth it.
Ha ebt rec. Bed. I ordered Hugh bc that what came up now saying it's small. That's 19.99. haven't received it. They don't answer EMS like u should. No directions on how to use water bowl. Like I said its broke. Do not order from them. It had been 3weeks since I ordered and only one thing came . And I'm n ky and they r n Illinois. Why. How can I fix this water bowl. The spring came out. I'm so mad.

DO NOT ORDER FROM THEM.

THATS WHYS THEY WONT LET U Comment ON TWITTER AND Hardly ANYTHING IN FB.

14 July 2022
Unprompted review
Rated 1 out of 5 stars

If I could give a negative stars review…

If I could give a negative stars review believe me I would. Ordered a dog bed May 20th, they took the money out of my account immediately. Received an email confirming the order and stated to allow 10-15 business days for delivery. I have gotten nothing since. I have sent multiple emails attempting to get information about my order and have gotten absolutely nothing back. DO NOT ORDER from them!!! Absolute SCAM!!!!!

8 July 2022
Unprompted review
Rated 1 out of 5 stars

I paid for 2 extra large dog beds

I paid for 2 extra large dog beds, past a year ago. The first 2 months they would emailed and day it would be soon. They lied, and stole my money. There is no phone number or address for them either. How are they allowed to continue to do "business" in this country. They are nothing but thieves.

7 July 2022
Unprompted review
Rated 1 out of 5 stars

I was trying to order a bed and a…

I was trying to order a bed and a feeding system. Prices seemed to good to be true. Could not complete my order so I went directly to website. Glad I did I think I saved myself money and a whole lot of aggravation.

2 July 2022
Unprompted review
Rated 1 out of 5 stars

Fraudulent Businesses

Unfortunately, I did NOT see the reviews before ordering. I ordered a bed for my dog. Attempted contact through support and through the website. Absolutely, no response. I will report them to anyone who will listen. It’s not about the money. It’s outrageous behavior!

24 June 2022
Unprompted review
Rated 1 out of 5 stars

This is a scam business

This is a scam business. Took my money, didn’t answer my emails and I never received the beds. I just reported them to the Better Business Bureau. Thought I was the only one until I saw these reviews.

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Buyer beware! Do NOT shop here!

I ordered multiple items for my dogs, none of which were delivered at all, let alone within the specified delivery given on the order confirmation. Apparently, this is NOT a legitimate business. Shop elsewhere or experience the disappointment that so many other "customers" have suffered.

15 June 2022
Unprompted review
Rated 1 out of 5 stars

A complete scam

A complete scam! It is now June 2022. I ordered a dog bed for a friend's dog in April 2022. She never received my gift. I tried to contact Paw Academy twice through the website and email, and they never responded. My credit card company was able to get me my money back just now.

15 June 2022
Unprompted review
Rated 2 out of 5 stars

Never received dog bed but did get a credit

I ordered a dog bed that never arrived. I tried to use the tracking number and it didn't work. I could not find a phone number, emailed them three times but never heard back. My daughter thought to look at the reviews and they were negative. So, I decided to see if I could dispute the charge with the credit card company but when I went to my statement, Paw Academy had already refunded me the money, even though I didn't ask them to. Not sure what to make of that but I did get my money back.

13 June 2022
Unprompted review
Rated 1 out of 5 stars

Same I wish I had read the reviews it…very upset customer.

Same I wish I had read the reviews it has to be someone to investigate a advertised company with a address but no number that is stealing from the public. They only have one positive review and all of the negative reviews seem after the amount of money “donated” by the public the people running this company have to be charged with a felony. They don’t even have a legal address. I too ordered giant sized beds and were sent a Eskimo hat. Vow someone’s going to pay after the reviews on this site.

10 June 2022
Unprompted review
Rated 1 out of 5 stars

Paw Academy is a SCAM

Paw Academy is a scam. I was fortunate enough to have used PayPal, so I was able to get an immediate refund. Contact info per PayPal is: leslie.august at fremontpeakcapital.com

Received a "shipping" notice a week ago, but per USPS site, it still only shows a label was printed, no other action or updates.

Do not order from them.

10 June 2022
Unprompted review

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