Visited today for my daughter’s 4th birthday and we couldn’t be happier! We all had such a fantastic time, it exceeded our expectations and we would love to come back again, unfortunately we live... See more
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Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction. There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.
Contact info
Paultons Park, Ower, SO51 6AL, Romsey, United Kingdom
- 02380814442
- enquiries@paultons.co.uk
- paultonspark.co.uk
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Great. Would go again.
Lovely openspaces, well laid out. Great rides, friendly helpful staff, clean, everything was so easy.
Visited today for my daughter’s 4th…
Visited today for my daughter’s 4th birthday and we couldn’t be happier!
We all had such a fantastic time, it exceeded our expectations and we would love to come back again, unfortunately we live in Spain so we can’t return as often as we would like too! Peppa pig world was incredible 😍👏🏼
Lots of variety
Lots of variety, kept the kids entertained all day, not too much queueing.
Friendly helpful staff
Friendly helpful staff, exeptionally clean in all areas of the park, well thought out, great for all ages, including grandmas like me!
I live locally and came here when my children were young and now come here with my grandchildren. A fantastic day out!

Reply from Paultons Park Home of Peppa Pig World
Amazing day out for the 3 year old
Amazing day out for the 3 year old, hard to beat in the south or maybe the UK. Queue times under 5 mins, most instantly walk on, good variation of things to do, peppa, dinosaurs and animals. Plenty of places to eat if you don’t take food and drink, Place was clean been 5 times and will go more 🙂

Reply from Paultons Park Home of Peppa Pig World
Staff was friendly theme park was clean…
Staff was friendly theme park was clean and tidy great value for money the kids loved there visit and will defo come again

Reply from Paultons Park Home of Peppa Pig World
It was my first time visiting.
It was my first time visiting.
The que times were 5 minutes or under. The park was clean. Even the toilets were clean. The food was good and the restaurant were tidy, all the staff was friendly. I highly recommend visiting if you haven’t before it was such a food day

Reply from Paultons Park Home of Peppa Pig World
Fantastic day out with our 1 year old…
Fantastic day out with our 1 year old on her 1st birthday. First time I have been since I was a child myself. Would definitely recommend and will be coming back a lot more now

Reply from Paultons Park Home of Peppa Pig World
Superb Park
It is always amazing to return to Paultons Park. So much to do and new things discovered each time I visit. Great day out with family and kids. Adult rides are great too. Clean park so I feel safe visiting with very little kids.

Reply from Paultons Park Home of Peppa Pig World
We had such an amazing day at Paultons…
We had such an amazing day at Paultons Park and honestly couldn’t fault it.
As a family with an autistic child, finding places that are truly SEN-friendly can be challenging—but this park exceeded our expectations. The whole environment felt calm, well-organised, and genuinely accommodating. The queue times were very short, which made a huge difference for us. We didn’t even need to use our Ride Access Pass, as we were able to get on rides quickly and without stress.
The cleanliness of the park really stood out too. All the facilities were spotless, including the accessible toilets, which were well-maintained, fresh, and comfortable to use—something that makes a big difference for families like ours.
Overall, it was such a fun, relaxed day out with none of the usual stress. Everything just felt easy and enjoyable from start to finish.
We’ll 100% be coming back and would highly recommend it, especially for families with SEN children.

Reply from Paultons Park Home of Peppa Pig World
Absolutely loved this place
Absolutely loved this place. Kids had a great time. Park is clean and the staff are helpful. Food is a bit overpriced but I packed snacks for the day to cover big expenditures

Reply from Paultons Park Home of Peppa Pig World
Loved it
Loved it, the children loved every ride. It was well maintained and looked after. Facilities were clean and available when needed. Most of the staff were friendly
I definitely recommend it if you have children from 2 years and older

Reply from Paultons Park Home of Peppa Pig World
Experience at pultons park
I recently visited Paultons Park and had a fantastic experience from start to finish. The park itself is incredibly well-maintained, with a great variety of rides and attractions suitable for all ages. Everything felt clean, organised, and thoughtfully designed, which made the whole day really enjoyable.
What stood out the most, however, was the exceptional level of customer service throughout the park. The staff were friendly, approachable, and always willing to help, which really made a difference.
In particular, I’d like to highlight the team at the Wild Forest Restaurant. There was a man in a blue shirt and a girl who was using a crutch, both of them went out of their way to help us on Saturday with our child who has specific dietary requirements. They took the time to listen carefully, checked ingredients, and made sure everything was safe and suitable. Their kindness, patience, and genuine care made everyone feel completely at ease and very well looked after.
It’s rare to come across service that feels so personal and considerate, and they truly made the visit even more special.
Overall, I highly recommend Paultons Park—not just for the attractions, but for the outstanding people who make the experience so memorable.

Reply from Paultons Park Home of Peppa Pig World
Such a great family day out
Such a great family day out. Something for everyone to enjoy. The Park is so clean and tidy. Short queue times (the longest we waited was 25 mins during Easter school holidays, but most queues were under 10 mins).

Reply from Paultons Park Home of Peppa Pig World
The whole place was clean and looked…
The whole place was clean and looked ready to start a new season. Staff were exceptional asking about food allergies at every order. Older members of staff were fun and it was a really exceptional visit

Reply from Paultons Park Home of Peppa Pig World
My experience with my daughter at the…
My experience with my daughter at the Paultons Park was amazing. I have a 3yr old daughter and she loved every part of the peppa pig experience. I expected queues to be longer seeing the amount of people on the park but queues went by fairly quick whicg was good. All rides were great for the kids also the outside park and the indoor ball pit park. Everything has been really well thought out. I really recommend this park to anyone with young kids.

Reply from Paultons Park Home of Peppa Pig World
Wonderful day out for children of all ages and abilities.
Every time we go to Paultons, we are impressed on so many levels.
Staff are friendly and patient, rides move quickly, always clean and tidy, parking is easy and efficient.
Wonderful day out for children of all ages and abilities.

Reply from Paultons Park Home of Peppa Pig World
Fantastic for all ages
Paultons park has been a family favourite of ours for 30+ years. My brother and I would go regularly as children, and now we’re taking his children there too. There are rides to suit every member of the family, from a 1 year old (under 85cm) to a granny with a dodgy hip and motion sickness! And there are plenty of play areas where one adult can watch children play whilst other adults go on bigger rides the kids aren’t so keen on, although many of the bigger rides are safe for even quite small children!
We visited on the Saturday of the Easter bank holiday and although the park felt busy, the longest we waited for any ride was 20 minutes but mister were just 5 minutes.
Plenty of toilets dotted about, and very family friendly with kids loo seats in every stall and toilets in the baby change area too.
I’ve even visited just as a group of adults and there was still plenty to do!
The people giving bad reviews obviously don’t know what a good family theme park is. Yes, the entry can be pricey for larger groups, with anyone over 1meter tall paying the same price, but considering how many rides even toddlers can go on, I’d say that’s fair. And it’s obvious to see where the money is going, the park is well maintained and has immaculate gardens and landscaping throughout. Even the staff on the car park means no need to do laps searching for a space. We would all love to have cheaper days out, but that’s just not realistic these days with so many staff to pay the wages for etc.
There is a wide variety of eateries, or ample space to eat your own picnic, which is what we chose to do.
Highly recommended to all ages.

Reply from Paultons Park Home of Peppa Pig World
We had a fantastic day would recommend
We had a fantastic day!
My 6 year old enjoyed peppa pig world but also loved the bigger roll coasters.
The park was clean and well kept, staff were polite and friendly.
Queue times on a bank holiday weekend were only 20/30min max!

Reply from Paultons Park Home of Peppa Pig World
Had an amazing day at Paultons park/…
Had an amazing day at Paultons park/ peppa pig world for my daughters birthday the park was lovely and clean lots to do and staff were really friendly welcoming and helpful will be back in the summer for another great family day out

Reply from Paultons Park Home of Peppa Pig World
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