Paul Byron Reviews 

16,531
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,040 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery times, noting that parcels often arrive within just a day or two of completing a purchase. Shoppers also highlight the excellent quality and daily comfort of the footwear, along with extremely helpful customer service when questions arise. Some reviewers were not happy with sizing inconsistencies, mentioning that specific shoes felt noticeably tighter than expected or arrived in incorrect widths. Despite these occasional fit problems, consumers generally appreciate the remarkably smooth return process and remain eager to place future online orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Product

Customers consistently note positive experiences with product, highlighting the great quality, excellent... See more

Service

Reviewers consistently share positive feedback about the efficient and fast service. Customers highlight... See more

Order

Clients share positive opinions on order, highlighting the ease of navigating the app and placing purchases.... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul Byron’s website is great, they have a huge selection of brands and I’ve bought from them a few times when nowhere else had what I was looking for. Their sales are genuine and they have an incredi... See more

Company replied

Rated 5 out of 5 stars

Delivery was so quick. Amazing. Ordered Sunday evening - received sandals Tuesday morning. Shop assistant in Maynooth was so helpful. Did not have my size in colour I wanted. She checked online and... See more

Company replied

Rated 5 out of 5 stars

Unbelievable service from Paul Byron. I ordered two pairs of shoes for my daughter starting back to school. They arrived in less than 24 hours. Excellent, will definitely shop online again.

Company replied

Rated 5 out of 5 stars

I needed a pair of everyday, working around the house, shoes in a hurry, as my pair had given up the ghost. I ordered a pair, and it happened to be over the August Bank Holiday. They were dispatc... See more

Company replied



Company details

  1. #3 of 20 best companies in Shoe Store
  2. #1 of 5 best companies in Boot Store

Written by the company

Founded in 1978, Paul Byron has become one of Ireland’s most recognised and trusted retailers. Over that time the company has continued to grow adding new stores, brands, categories and departments. The business now operates 17 stores across the Republic of Ireland and has established itself as Ireland’s largest independent footwear retailer. We are still Irish owned and operated. We are immensely proud of our heritage and the loyal following we have built up over 40 years operating in Ireland. Our business is constantly evolving and adapting to the ever changing market but our core values remain the same. Our teams are dedicated to providing the best customer service, they are the best in the business offering expert advice on all of your footwear needs. We are the footwear experts in Ireland… We offer the widest footwear range in the market with the biggest selection of brands across all categories ensuring we have something to suit all tastes and trends. Our website www.paulbyronshoes.com offers the largest online footwear selection in Ireland and continues to grow at pace as we pursue our omni-channel growth strategy. We pride ourselves on the loyal relationships we have with our customers and brand partners which have ensured the success of our business. Our kids department offers the largest selection available in Ireland, featuring the best brands in the footwear industry. We know how important it is to get your child’s footwear choice correct… our customers know their child’s feet are safe in our hands! Our kids department offers professional advice and fitting from their first shoes onwards. Our mission is to deliver Quality, Value and Fashion every day….


Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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4.9

All reviews

(16,531)

3,870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Paul Byron logo

Reply from Paul Byron

Hello mags,

We are so pleased to hear you received excellent quality and fast shipping. We truly appreciate your kind words😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

So easy to order & delivery was quick

So easy to order & delivery was quick. What I’d ordered arrived in perfect condition

11 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Caroline,

We are so pleased to hear that your ordering experience was easy and that your delivery was quick. It's wonderful to know that your order arrived in perfect condition.😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

CROCS CLASSIC CLOG

CROCS CLASSIC CLOG - METEOR
Perfect color, perfect size, very comfortable shoes, good price, fast shipping, excellent contact with the service. I recommend shopping at Paul Byron Asia

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Asia,

We are so happy to hear you are pleased with your recent purchase! It's wonderful to know you found the perfect color and size, and that you're enjoying the comfort of your new shoes. We truly appreciate your kind words about our service and fast shipping.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

The shoes were good and comfortable

The shoes were good and comfortable

10 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Paddy,

We're so happy to hear you found the shoes comfortable and good! Thank you for sharing your positive feedback with us.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase

10 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Jennifer,

We are so happy to hear you are very happy with your purchase! Thank you for taking the time to share your positive experience. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

I am delighted with my shoes

I am delighted with my shoes, nice white colour, comfortable, my last pair of fit flops lasted 5 years!

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Roisin,

We are so pleased you are delighted with your comfortable, white shoes! It's wonderful to hear your previous pair lasted so long. 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great bargains

Ordered a pair of sketchers from Paul Byron online. Very easy website to navigate and great bargains. Very fast delivery

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Angela,

We are so happy to hear that you found our website easy to navigate and that you enjoyed the great bargains and fast delivery! Thank you for your wonderful feedback.

We truly appreciate your support of our Irish business.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Prompt delivery and sandals were…

Prompt delivery and sandals were perfect.

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Annette,

We are so pleased to hear that your sandals were perfect and that you received them so promptly! 😊
We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Very efficient and very helpful

Very efficient and very helpful

10 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Louise,

We are so pleased to hear you found our service very efficient and helpful! We truly appreciate your kind words and support.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

The quickest delivery ever

The quickest delivery ever. Will buy again from this store

5 September 2025
Paul Byron logo

Reply from Paul Byron

Hello Catherine,

We are so pleased to hear that you experienced such quick delivery! We truly appreciate your kind words and look forward to your next visit. 😊
We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great selection online

Great selection online, easy to order great customer service & delivery.

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello,

We are so happy to hear that you found our online selection great, and that your ordering, customer service, and delivery experiences were excellent. We truly appreciate your kind words 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Good choice

Good choice. Super fast delivery and great saving. Thank you.

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello

We are so pleased to hear you made a good choice, received super fast delivery, and found great savings. Thank you for your kind words! 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Always 10/10 service

Always 10/10 service
Any issue is always resolved with no problem
Staff are very helpful & friendly
Prices are brilliant

10 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Sinead,

We are so pleased to hear about your consistently positive experiences with our service. It's wonderful to know that any issues are resolved smoothly and that our staff are helpful and friendly. We're also delighted you find our prices brilliant!

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality products!

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Maria,

We are delighted to hear you experienced fast delivery and are happy with the quality of our products. We truly appreciate your kind words 😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery.

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Linda,

We're truly happy to hear that our service and delivery met your expectations. Thank you for your wonderful feedback.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great service

Great service - will definitely order from Paul Byron again.

10 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Alan,

We are so happy to hear you had a great experience with us! We truly appreciate your kind words and look forward to serving you again in the future.

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Swift delivery

As advertised, good communication and swift delivery. Thank you.

17 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Alison,

We are so pleased to hear that your experience was as advertised, with good communication and swift delivery. Thank you for your kind words😊

We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

Rated 5 out of 5 stars

Great service

Great service, quick and hassle free.

10 August 2026
Paul Byron logo

Reply from Paul Byron

Hello Angela,

We are so pleased to hear that you found our service quick and hassle-free. Your positive feedback truly brightens our day. 😊
We truly appreciate your support of our Irish business.

Kind regards,
The PB Team.

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