Partywinkel Reviews 5,029

TrustScore 4.5 out of 5

4.6

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Company details

  1. Party Store
  2. Balloon Store
  3. Children's Party Service
  4. Costume Store
  5. Helium Gas Supplier

Written by the company

Sie suchen Partyzubehör für einen Geburtstag, eine Faschingsparty, einen Urlaub oder einen anderen besonderen Anlass? Bei Partywinkel finden Sie alles, was Sie brauchen, um Ihre Party zu einem unvergesslichen Moment zu machen. Von Luftballons und Dekorationen bis hin zu Karnevalskostümen und Halloween-Dekorationen, in unserem riesigen Sortiment finden Sie Partyzubehör und Dekorationen für jede Party. Partywinkel ist Ihr Online-Partyshop für über 500.000 Partyartikel. Egal, ob Sie eine kleine Geburtstagsparty oder eine große Mottoparty veranstalten, wir haben alles, um Ihre Veranstaltung komplett zu machen. Von bunten Luftballons und Girlanden bis hin zu Konfetti und Heliumtanks für die schönsten Dekorationen sorgen wir dafür, dass Ihre Party fantastisch aussieht. Wir haben alles für Ihre Party, ob groß oder klein. Für eine Kinderparty haben wir die niedlichsten Dekorationen und Accessoires sowie Geschenke und Spielzeuge, die die Kleinen sicher überraschen werden. Außerdem bieten wir Geburtstagsdekorationen an, die sich perfekt für die Feier Ihres besonderen Tages eignen. Was auch immer Sie für das Geburtstagskind suchen, wir haben alles, von Kuchendekorationen bis zu festlichen Geschenken. Da wir alle Partyartikel und Dekorationen auf Lager haben, können wir Ihre Bestellung sofort versenden. Das bedeutet, dass Sie sie superschnell erhalten. Noch besser: Wir versenden Ihre Bestellung super günstig und die Rücksendung ist immer kostenlos. Sie können Ihre Bestellung bei Bedarf einfach und ohne zusätzliche Kosten zurückschicken. Kaufen Sie sicher online bei Partywinkel ein. Wir sind mit allen relevanten Gütesiegeln verbunden, so dass Sie immer unbesorgt bestellen können. Außerdem ist unser Kundenservice immer für Sie da und wir erhalten ständig hervorragende Kundenbewertungen auf verschiedenen Bewertungsplattformen. So können Sie sicher sein, dass Sie bei uns immer in guten Händen sind.

Schnelle Lieferung in 2–3 Tagen

30 Tage Rückgaberecht

Über 50.000 Partyartikel ständig auf Lager und alle Zahlungsoptionen. Bestellen Sie direkt beim führenden Partywinkel.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

I ordered 11 helium bottles but only…

I ordered 11 helium bottles but only…
I ordered 11 helium bottles but only received 2. I paid 322!
I cannot come in contact with them and now it is VERY urgent for me. I do not know if I am forced to buy these other place or if the rest of my order will come in time.
They are not answering my emails or WhatsApp. I do not know if I will get my money back because nobody is answering!

14 February 2026
Unprompted review
Partywinkel logo

Reply from Partywinkel

Good afternoon,

Thank you for your review. We see that we have responded to all your attempts to contact us. We have launched an investigation into this order. We are happy to hear from you and help you.

With festive regards,
Partywinkel

Rated 1 out of 5 stars

Stay away from this online store!

TERRIBLE shopping experience. I spent around €80. Not only was I not guaranteed the 10% discount on my first purchase, but I was treated terribly by the customer service agent, Ms. Nikki, who rudely responded to my emails without providing any concrete help or support. My order was delivered to a third party without my consent, despite having paid €7,95 for delivery. I emailed Ms. Nikki for days, but she didn't even bother responding. I only found my package thanks to the kindness of the person who received it in error, who was kind enough to look for me and eventually found me!
Some of the items were even damaged. My experience was catastrophic, and I do not recommend this online store. A ZERO STAR rating for their customer service and for Ms. Nikki, who, in my opinion, should find a different job that better matches her qualities. Stay away from this store!

16 September 2025
Unprompted review
Partywinkel logo

Reply from Partywinkel

Good afternoon,

Thank you for your review. We are sorry to hear this. This is obviously not what we intended. Would you please send us the order number of your order? We will then look into the situation and offer a suitable solution. We are happy to hear from you and help you.

With festive regards,
Partywinkel

Rated 2 out of 5 stars

Delivery

my event was on Saturday 1st march. ordered a week before. i was waiting for the delivery since then. i have received my package today. it was mentioned during the checkout that will be delivered in 2-3 days.

26 February 2025
Partywinkel logo

Reply from Partywinkel

Good afternoon,

Thank you for your review. How annoying to hear this. This is obviously not the intention. We have been very busy due to Carnival. Should the parcel be delivered too late, you can return it free of charge or refuse it at the door. As compensation, we will credit the shipping costs for the next order. Sorry for the inconvenience! We are happy to hear and help you.

With festive greetings,
Partywinkel

Rated 1 out of 5 stars

The worst shop I have ever purchased!

The worst shop I have ever purchased!
I ordered 3x times something and never arrived 🥲. I am super disappointed 😔

17 November 2024
Partywinkel logo

Reply from Partywinkel

Good morning,

Thank you for your review. How annoying to learn of this. We see that the order was delivered on November 21. We have immediately initiated an investigation. However, it may take 3-7 business days before we receive any feedback on it. If the package is found to be lost or returned to us, we will credit the amount. We apologize for the inconvenience! We are happy to hear and help you!

With festive regards,
Partywinkel

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Super fast. Incredible efficient and I couldn't find a better price in the market. The children party was a success. Thank you Party Partywinkel!

1 October 2024
Rated 1 out of 5 stars

Bad experience

Bad experience, I ordered a piñata that normally takes between 2 to 3 days the delivery, after 8 days still not received.

26 April 2023
Unprompted review
Partywinkel logo

Reply from Partywinkel

Good morning,

Thank you for your review. How annoying to hear this. This was obviously not our intention. If you have your order number for us, we can look into the situation with you. We are happy to hear and help you.

With festive greetings,
Partywinkel

Rated 1 out of 5 stars

Two times no delivery

Two times same order, no delivery. Blaming DHL, waiting to get my money back. Automated answers that don't help

3 April 2023
Partywinkel logo

Reply from Partywinkel

Good morning,

Thank you for your message and order. How annoying to learn that both orders were not delivered. That is obviously not the intention. We have not sent automatic replies in this regard. You have spoken to an employee and she has started an investigation. It appears that there is something wrong with the shipping label. The package will be returned to our warehouse. Would you still like to receive the shipments or would you prefer a refund? We are happy to hear and help you.

With festive greetings,
Partywinkel

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