PartsWarehouse.com Reviews 

5,090
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding and ordering exact parts needed, often using helpful diagrams and detailed descriptions. Many people highlight the excellent quality of the products, noting that parts are genuine, fit perfectly, and effectively repair appliances, saving significant costs. Reviewers also appreciate the competitive pricing and consistently fast delivery. However, some customers noted issues with order fulfillment and shipping. A few people experienced significant delays, with orders showing as in stock but being backordered or taking longer to ship than advertised. Additionally, some reviewers reported receiving incorrect parts that did not fit or differed from website descriptions.

What people talk about most

Product

Users describe positive interactions with product, often praising the ease of finding the correct part and... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that parts arrived on time,... See more

Price

Consumers find price to be positive, with many reviewers highlighting great, reasonable, and excellent prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Part was available & shipped right away. The $15 part — which I couldn’t find anywhere else — saved us the money of having to buy a new microwave at a cost of several hundred dollars. Great web site.... See more

Rated 5 out of 5 stars

My parts were easy to order and the genuine, OEM items arrived promptly from stock. They used UPS shipping too, which I find more reliable than some alternatives. The price was much lower than the fir... See more

Rated 4 out of 5 stars

I was able to go to website and look for Parts using Husqvarna diagrams of the model with no issues everything was shipped on time, all the parts that I ordered fit as indicated. Will recommend to oth... See more

Rated 5 out of 5 stars

Easily found the exact icemaker for my refrigerator. The complete, detailed list of units it is compatible with meant I could order with confidence that it was the right one. Delivery was fast. Had... See more


Company details

  1. Home Improvement Store

Information provided by various external sources

We have a huge inventory of parts to fix all your appliance troubles! We can help you diagnose issues and offer the correct part to fix them. We have highly trained telephone and email support waiting to hear from you! Email Us: info@PartsWarehouse.com Call Us: 866-243-2721


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(5,090)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy

The product was in stock and delivered quickly. Reasonably priced. Very happy with the handling of the order. Would buy from them again.

14 April 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the product was in stock, delivered quickly, and reasonably priced. We appreciate your business and look forward to your next order!

Rated 5 out of 5 stars

Predictable

I have learned that I can trust PartsWarehouse to ship the right part and ship it quickly. This time was no different. This is my goto place!

1 May 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the product was in stock, delivered quickly, and reasonably priced. We appreciate your business and look forward to your next order!

Rated 4 out of 5 stars

received quickly and was exact belt

received quickly and was exact belt. my OLD mower is now back. Thank You

29 April 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the belt arrived quickly and was an exact match to get your mower back up and running. We appreciate your business!

Rated 5 out of 5 stars

Very quick delivery

The parts availability and wide selection, but most importantly was the extremely quick shipping time. Another plus was the very competitive price among other online suppliers.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a new carb for a pressure…

Purchased a new carb for a pressure washer. It arrived faster than expected. The carb was installed and pressure washer started right up. Plug and play. Ran the pressure washer for over 12 hours since the new carb was installed and it runs like new. Happy with my purchase!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great price and delivery was quick

Great price and delivery was quick. Fit my unit and works great.

6 May 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the price and delivery were both on point, and that the part fit your unit and works great. We appreciate your business!

Rated 2 out of 5 stars

The part broke after first use

5 May 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

We're sorry to hear the part broke after first use — that's not the experience we want for our customers, and we'd like to make this right.

Could you please provide your order number so we can look into this for you?

Please feel free to reach us directly at 1-866-243-2721 with your order number, and we'll take care of it right away.

Rated 5 out of 5 stars

Find your part in 3 clicks is true!

When they say find your part in three clicks they mean it. Make, model number and run down the parts list to find what you are looking for. Prices were excellent. Highly recommended.

4 May 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the "find your part in three clicks" process worked exactly as promised, and that you found excellent prices along the way. We appreciate the recommendation and your business!

Rated 5 out of 5 stars

Parts were delivered ahead of schedule…

Parts were delivered ahead of schedule and were easy to install. Fixed the problem for a reasonable cost.

6 May 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the parts arrived ahead of schedule, were easy to install, and fixed the problem at a reasonable cost. We appreciate your business!

Rated 5 out of 5 stars

Fast delivery part was packaged…

Fast delivery part was packaged excellent the only thing I wish you guys had was a tracking system

7 May 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the delivery was fast and the packaging held up well. We do offer tracking on orders — it's typically sent via email, so it may be worth checking your inbox (including spam/junk folder) for that info next time. We appreciate your feedback and your business!

Rated 5 out of 5 stars

Parts were on time

Parts were on time, packed well, in great shape. Great quality parts.

6 May 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the parts arrived on time, were packed well, and were in great shape. We appreciate your business!

Rated 5 out of 5 stars

great price, fantastic fit and fast shipping

great price, fast shipping and fantastic fit. what more can you ask. A++++++++++++++++++++++++

20 April 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the fantastic review and the A+++ rating! We're glad the price, shipping speed, and fit all hit the mark. We appreciate your business!

Rated 3 out of 5 stars

I ordered a part for my router

Customer service had reached out to me about the extended shipping time, I was refunded the cost of shipping.

26 April 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for sharing this feedback, and we apologize for the confusion around shipping timeframes and any impact it had on your business. We understand how important accurate delivery expectations are, especially when you're relying on a part to serve your own customers.

We'd like to look into your specific order and clarify what happened with the timeline you were given. Could you provide your order number so we can review it?

We also appreciate you flagging the shipping time language — if it's unclear or misleading, that's something worth us correcting so future customers have accurate expectations up front.

Please feel free to reach us directly at 1-866-243-2721 with your order number, and we'll look into this for you.

UPDATE***Response:

Hi there, thank you for taking the time to give us more information, and I'm sorry for the frustration around our shipping timeline.

You're right to flag this — the estimated ship window listed at checkout should be clear about what it covers. When an order is placed, we're estimating up to 10 business days to process the item — ie: pulling the part, inspecting it, and getting it ready to ship — and we estimate that timeframe as best we can. On this one, it looks like we should have allowed more time for that process, and we understand how that gap in expectations, especially when it affects your own customer commitments, is a real problem.

I can see a refund was processed on your order, and your item was ultimately delivered via FedEx 2Day once it shipped. If there's anything still unresolved on your end, please reach out to us directly at 866-243-2721 so we can make it right.

Thanks again for the honest feedback — it helps us improve.

Rated 5 out of 5 stars

Extremely fast shipping

Extremely fast shipping, high-quality replacement part.

20 April 2026
Unprompted review
PartsWarehouse.com logo

Reply from PartsWarehouse.com

Thank you for the great review! We're glad the shipping was extremely fast and the replacement part was high quality. We appreciate your business!

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