Parts Finder Q Reviews 

56
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding the required parts is very easy, and items usually arrive quickly in great condition. Consumers truly appreciate the smooth purchasing process and note that products match their accurate descriptions perfectly. Many people state that having these items in stock helps get their vehicles back on the road fast. Some reviewers were not happy with order issues, noting problems like receiving incorrect or used parts. People also experienced communication delays and difficulties reaching customer support when attempting to process returns. Others mentioned a lack of communication regarding delivery times and tracking information.

What people talk about most

Product

Users describe positive interactions with product availability and condition. Consumers note that parts... See more

Delivery service

Consumers find delivery_service to be positive overall, frequently praising fast shipping times and items... See more

Quality

Clients share positive opinions on quality, noting that items arrive in great condition and work as... See more

Order

Reviewers express ambiguous feedback about order experiences. While some consumers report that in-stock parts... See more

Price

Customers had ambiguous experiences with price. Some reviewers appreciated affordable options like free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought 109493 air dryer filter for my truck, and everything is fine, fast delivery, I will contact you again in the future.

Company replied

Rated 5 out of 5 stars

part was in stock and shipped in a reasonable time. I ordered a few days before Christmas, so that might have delayed shipping, but still had the correct part in under a week.

Company replied

Rated 5 out of 5 stars

Easy to find part needed and purchase was smooth and free shipping was extremely fast. Part arrived in less than 24 hours of making transaction.

Company replied

Rated 5 out of 5 stars

I waited until the part was installed before posting a review. It seemed too good to be true because my trucks been in the shop for over 3 months waiting on this part. I finally took control and locat... See more

Company replied



Contact info

3.8

Great

TrustScore 4 out of 5

56 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.8

All reviews

(56)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time

29 October 2025
Parts Finder Q logo

Reply from Parts Finder Q

Thank you for your feedback! We’re happy to hear your order arrived on time. We appreciate your trust.

Rated 1 out of 5 stars

The part you sent us was a dud

The part you sent us was a dud. Upon request for another replacement, your company wanted to charge $200 more for a different one, despite the fact we paid to have the one that was sent the first time to be programmed to the car. That money we cannot get back in the event of a failed part.

21 October 2025
Rated 5 out of 5 stars

Very prolate

Little pricey…Very professional .

20 October 2025
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Reply from Parts Finder Q

Thank you for your feedback! We appreciate your kind words and are glad you found our service professional. Thank you for choosing us.

Rated 5 out of 5 stars

It was great

It was great

10 October 2025
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Reply from Parts Finder Q

Thank you! We’re happy to hear you had a great experience and appreciate your review.

Rated 5 out of 5 stars

Genuine

I went months looking for new or used part to make my adaptive cruise, anti-lock brakes, variable power steering, and more working. Part is not manufactured any more. Parts Finder Q found me one. I am giddy.

8 October 2025
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Reply from Parts Finder Q

Thank you for sharing your experience! We’re glad we could help you find such a hard-to-source part and get everything working properly. We truly appreciate your trust.

Rated 5 out of 5 stars

Legit company, great prices and service!

I had my reservations since I just found this part via google search. I emailed to make sure the expensive part was in stock and received a prompt response even though I wasn’t able to get anyone via the advertised phone number. The part arrived quickly, as described, and worked perfectly. Definitely recommend this company!

7 October 2025
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Reply from Parts Finder Q

Thank you for your trust and recommendation!

Rated 5 out of 5 stars

Dodge ABS Module

I waited until the part was installed before posting a review. It seemed too good to be true because my trucks been in the shop for over 3 months waiting on this part. I finally took control and located the part here. It was delivered in 3 days and installed on my truck in a single day. I wish I would have gone this route back in July but it is what it is. Couldn't be more impressed with y'alls services.

3 October 2025
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Reply from Parts Finder Q

Thank you so much for sharing your experience!
We’re really glad to hear the part worked perfectly and that your truck is finally back on the road.
We truly appreciate your trust and kind words — it means a lot to our team!

https://partsfinderq.com/products/20842710-genuine-gm-abs-control-module-for-cadillac-srx-2011-2016

Rated 5 out of 5 stars

fast and trusted parts in good…

fast and trusted parts in good conditions

1 October 2025
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Reply from Parts Finder Q

Thank you for your feedback! We’re glad to hear the parts arrived quickly and in good condition. We appreciate your trust.

Rated 5 out of 5 stars

Everything from start to finish… ⭐️ ⭐️⭐️⭐️⭐️

Easy to find part needed and purchase was smooth and free shipping was extremely fast. Part arrived in less than 24 hours of making transaction.

5 September 2025
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Reply from Parts Finder Q

Thank you so much! We’re thrilled to hear your experience was smooth and fast — that’s exactly what we aim for!

Rated 2 out of 5 stars

Price gouging!!

Price gouging!! I needed a part for a 2016 vehicle that the manufacturer no longer carries. OEM part from manufacturer is $322. The vehicle will not run without it. Parts Finder Q had one for $800. I had no choice but to purchase it or walk. Shame on them!!

10 September 2025
Unprompted review
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Reply from Parts Finder Q

Unfortunately, there was no cheaper option available for this part. It’s been discontinued by the manufacturer and is very hard to find. We truly hope that this part serves you well and proves to be worth the price.

Rated 5 out of 5 stars

Will use this company again!

We ordered a part from this company and it was "lost" for 4 days from the original USPS tracking confirmation. We contacted the company and it was tumultuous at first. However, we love a good recovery by business management. They went above and beyond to rectify the issue, and were gracious enough to take our suggestions to add more premium shipping options in the future and faster customer service turnaround. When the product finally arrived, it came securely and thoughtfully packaged. Give them a try!

15 July 2025
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Reply from Parts Finder Q

Thank you for taking the time to share such detailed feedback. While shipping delays can sometimes occur outside of our control, we’re glad we were able to step in, resolve the issue, and make things right. We truly appreciate your suggestions and your understanding, and we’re happy to hear the part arrived safely and well packaged. Thank you for your trust and for giving us the opportunity to improve.

Rated 1 out of 5 stars

Complete waste of time

Sent wrong compressor, then hassled for weeks to get the correct part. Long waits between email response. Go ahead and try to talk to someone on the phone; no really, try it l

23 June 2025
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Reply from Parts Finder Q

We’re sorry to hear about your experience and understand how frustrating this situation must have been. Sending an incorrect part and delays in communication are not the level of service we aim to provide. We would like the opportunity to review this case in detail and work toward a resolution. Please contact us directly with your order information so we can assist further.

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