Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... See more
Company replied
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Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... See more
Company replied
I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... See more
Company replied
Found the part I needed at a good price 5 months ago and I installed without issue, it’s been working 24/7 without any issues.
Company replied
The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shippin... See more
Company replied
A Destination for all Restaurant Equipment Parts, Food service parts with Best prices, Same day shipping & Excellent customer support.
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
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Replied to 100% of negative reviews
Typically replies within 1 week
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The quality was good and your delivery was also very quick
I would like to be able to speak to someone
But it seems you only want people to use the website
I need a lot of various sizes of what I just purchased
Can you give me a list of what sizes you stock ?
Now I’m looking for 51/2” version of the same ones you sent.
The one bad thing is you didn’t provide they replacment screws to hold the grate in place
Please have some one call me
908672 5948
Thank You,
John Matonis

Reply from PartsFE
Bought a part for my imperial oven
It was an after market but fit perfect
I got it overnight and I paid ONE THIRD of what the local distributor charged. I highly recommend these guys!
Bravo and thank you

Reply from PartsFE
Thanks your service it came fast and better strong metal quality than I expected I will order more I hope you can carry a stove grates that are universal 8 inches on bottom diameter thanks God bless you all there

Reply from PartsFE
Parts weren’t delivered. Paid for 2nd day air and never got it. Talked to someone about it and said they would investigate but never heard back. Now I get no response. Needed the parts or would have had to close my restaurant on a Friday night. Ended up driving an hour to Pittsburgh. So this crap company ended up costing me.
I still have not received the parts I ordered. It was a set or burners for my blodgett oven. I only received the right burner. No one has answered my emails and I have no word when the remaining burner will arrive or even if it will arrive.
Update: I still have not received the burner that I paid for. The only contact has been an email asking for pictures of the package when I received it. I did not take pictures as there was no a evidence of damage. This, I have told them, twice! Still no resolution. It was an expensive set of burners. They have stolen my money and refused to make it right. I am NOT a satisfied customer
Purchase from this company at your own risk
Great and fast service delivery on time
Good company to work with
JR
Wizard Tech Services Llc
Renton Wa.

Reply from PartsFE
pleasure to do business, website easy to navigate order parts and they were delivered fast.

Reply from PartsFE
The parts were reasonably priced but when I only got one of the two heating elements I ordered and paid 2nd day delivery fee didn’t receive the second for a week and didn’t get reimbursed the rush fee I was left pretty disappointed.

Reply from PartsFE

Reply from PartsFE
First time I’ve used this company - product ordered was as ordered and worked immediately on installation. It took about a week to arrive which was expected coming from the east coast.

Reply from PartsFE

Reply from PartsFE
Was so easy to get required part and delivery time was exceptional, would recommend to friends

Reply from PartsFE
Easy ordering and fast shipping. Parts were exactly what was specified and worked perfectly. Definitely recommend Partsfe

Reply from PartsFE
No problem at all fast shipping and exact fit of what I ordered

Reply from PartsFE
Wrong item had to spend money to ship it back and they don’t even have the correct item.
No idea where our order is. No way to check tracking or the status, and I keep getting emails asking how we did, when we haven’t even revived our part.
Everything went smoothly and I received the part quickly

Reply from PartsFE
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