GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO... See more
Company replied
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GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO... See more
Company replied
Clear guidelines. Quick communication. Even after Shop and Auspost conspired to send me the incorrect tracking number - the owner of the site texted me with the image of the tracking details.... See more
Company replied
Absolute disgusting quotes for transport. This rubbish establishment is profiting on postage. I got quoted $300.00 + a create for a door. COME ON! I get many deliveries from QLD This place is a RIP O... See more
Company replied
This was the first time we have used Parts City Australia to supply our company aftermarket parts. We were pleasantly surprised firstly of the quality of the part and secondly the time of delivery wh... See more
Company replied
Parts City Australia always offers low prices in car parts. We have 30000+ products you can buy your quality car parts from Parts city Australia. Aftermarket and genuine parts car parts & accessories #partscityau #partscityaustralia
Plumpton, 2761, Plumpton, Australia
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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have been asked to provide a review BEFORE receiving my parts, after I enquired why my parts ordered on 1-3 priority had not shipped 3 days later.
price seemed ok but service is Cr#p.
I returned the product and they didn't refund the money. Scam.
Exactly what was advertised is what i received and excellent value for money, work perfectly.
bit of bubble wrap or something in the box with the condenser and they would of got 5 stars

Reply from Parts City Australia

Reply from Parts City Australia
Ordered 10 days ago. Expected sooner after spending $30 on express shipping

Reply from Parts City Australia
Guys were great to talk to and very knowledgeable. Delivery was way faster than expected. Will diffently purchase from again.

Reply from Parts City Australia
This was the first time we have used Parts City Australia to supply our company aftermarket parts.
We were pleasantly surprised firstly of the quality of the part and secondly the time of delivery which was excellent. We will be using Parts City again when the need arises and would recommend them to all those looking for quality parts and great service.

Reply from Parts City Australia
it was fast and I chose the wrong part and CS superstar was quickly able to remedy, checking the part and using phone tech to ensure I could easily pay for the difference in the order.

Reply from Parts City Australia

Reply from Parts City Australia
My starter motor was delivered fast , could get staff on the phone when tracking number won't work. Overall good experience

Reply from Parts City Australia
Clear guidelines. Quick communication.
Even after Shop and Auspost conspired to send me the incorrect tracking number - the owner of the site texted me with the image of the tracking details.
Set my mind at ease.
As for the light manufacturer making a decision to change the LED plug attachment on what is an identical tail light. Hmmm. Cue me needing to de trim the back of the car to install the new light! :)

Reply from Parts City Australia
It's been over 3 weeks and still don't have my order

Reply from Parts City Australia

Reply from Parts City Australia
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