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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

NO customer service available with talk…

NO customer service available with talk life person.Automated system does not have the option to ask questions.Even on web site shown IN STOCK they did not have it.No answers through email or repeated automated answer with SORRY but no any improvement

14 August 2025
Unprompted review
Rated 2 out of 5 stars

Extremely slow shipping

Bought a set of floor mats, because their website advertised orders would be delivered in 2-3 days, which meant they'd arrive before my new vehicle did. PartCatalog did not even ship the floor mats for 5 days, and the mats did not arrive until 15 days after the order was placed. I have sent two emails to them over the past week, with no reply. Poor shipping, poor customer service. I will update this review if they reach out and offer a remedy.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from partscatalog.com if you want parts that fit!

This company advertises "Get Parts that Fit Your Ride Perfectly" but they sold me door molding strips that were 2" short for the place on the vehicle. Not too large so they can be trimmed, but TOO SHORT.
What is the point of entering a make/model if they just send random length moldings and say "too bad, these aren't exact replicas." They use this excuse for every mistake and ripoff?

27 June 2023
Unprompted review

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