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Company details
- Auto Parts Store
- Auto Body Parts Supplier
- Auto Parts Market
- Truck Accessories Store
- Truck Parts Supplier
Written by the company
At PartsBox.com.au we pride ourselves on our extensive range, product knowledge and our commitment to complete customer satisfaction and we really do believe wholeheartedly in our motto… “It’s nice to go to someone who cares.” We have over 40 years’ of experience and knowledge in the industry and are still going strong. At PartsBox.com.au we are always seeking to expand and continue to grow so we can keep up to date with the ever changing, but exciting new technology that’s on offer and provide you, our customer with fast, quality and a massive variety of parts. We hope you enjoy your user experience and we look forward to sharing our knowledge, products and passion with you.
Contact info
Replied to 100% of negative reviews
Typically replies within 24 hours
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The correct part was delivered in good…
The correct part was delivered in good time. Tracking was good too.

Reply from PartsBox.com.au
Gear arrived in reasonable time and…
Gear arrived in reasonable time and well packed. Also, the delivery person rang the bell and waited for me to come to the door. Other deliver people often just leave a card regardless of whether I'm at home.

Reply from PartsBox.com.au

Reply from PartsBox.com.au

Reply from PartsBox.com.au
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