parsonsnose.co.uk Reviews 

2,792
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 324 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the fresh meat, delicious prepared meals, and fantastic festive products like the renowned beef wellington and seafood. Consumers find the online ordering platform completely straightforward and deeply appreciate the highly reliable, perfectly chilled delivery service that consistently arrives right on schedule. However, some customers also noted occasional issues regarding product accuracy, collection details, or unsatisfactory delivery encounters during peak operating times. A few reviewers additionally mentioned minor website inconveniences, such as repeatedly entering contact information, alongside isolated communication challenges during busy holiday collection periods.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently highlighting exceptionally high... See more

Quality

People report positive experiences with quality, highlighting consistently exceptional meat and fresh... See more

Order

Customers consistently note positive experiences with order processes, highlighting how simple and... See more

Delivery service

Clients share satisfaction regarding the delivery service, often praising fast shipping times and orders... See more

Service

Users describe positive interactions with service, highlighting a strong consensus regarding prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Butchery Masterclass was a fantastic experience. Head butcher Harry & Asst butcher Chris were great teachers and very patient with the group. Learned a lot about deboning a pork shoulder & a wh... See more

Rated 5 out of 5 stars

Excellent choice of fresh meat online, with a burger kit to try at home and choices of other of restaurant quality meals. Being able to purchase mashed potato that can be oven cooked was a bonus. All... See more

Rated 5 out of 5 stars

We ordered a beef wellington for Christmas dinner and we were thoroughly impressed. The quality of the meat was outstanding and our entire dinner party stated it was the best they had ever had! Orderi... See more

Rated 5 out of 5 stars

Ordered the boneless chicken marinaded in Jamaican Jerk. Absolutely delicious. Succulent chicken with a spicy sauce but not too hot. Will be ordering again trying out the different marinades! Great fo... See more


Company details

  1. Butcher Shop

Written by the company

Family butcher stores in Fulham, South Kensington and Putney selling the finest free range meats from Great British farmers. Same day local delivery and next day nationwide service on our online store.

London's No. 1 Butcher

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,792)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent service

I was struggling place an order for 2 vouchers on-line. The system seems well set up for deliveries but less intuitive for ordering vouchers. However, the customer service I received was fantastic and it was soon resolved.

17 December 2025
Rated 5 out of 5 stars

Quick

Quick, easy, quality meats, helpful and cheerful service. What's not to like!

14 December 2025
Rated 2 out of 5 stars

I’m sorry

I’m sorry, love your products, but website was really clunky and took about 45mins to make a simple order.

14 December 2025
Rated 1 out of 5 stars

Your website used to be excellent but…

Your website used to be excellent but now it's really poor. I went through the steps to book the collection for 4pm on 23 December, but when I got through to payment all it said was pickup at 4pm, no mention anywhere of the date and no way to confirm that it has understood that date. So I had to gamble and click Pay anyway, and it did come after I'd paid saying 23rd. But then it also showed on that same screen a map with a pin saying "pickup address" but it was my home address, not the store address. Seems a lot more effort has been put into the upselling on the website - constant "did you forget this?" and "before you go what about this?" prompts rather than good user experience.

14 December 2025

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