Paro Reviews 242

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Paro works with me to find the best clients. They take the headache away of having to manage marketing and billing. It's a perfect collaboration. I can focus on what I do best while knowing I have a... See more

Rated 5 out of 5 stars

I’ve spent enough time on Paro at this point to really understand how the platform works, and overall I’ve had a positive experience. What I’ve come to appreciate is that Paro is not just a bas... See more

Company replied

Rated 5 out of 5 stars

Our consultant, Tiara, has been amazing! Always very responsive, dependable, and an expert in the work she does. The Paro team has been great over the past couple of years of working together. I think... See more

Company replied

Rated 1 out of 5 stars

I had them for bookkeeping services. After communications with the first bookkeeper failed because she would always be on vacation and not get me the monthly reports (with an excuse every time) that... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Accountant
  3. Bookkeeping Service
  4. Tax Preparation Service

Written by the company

Paro is an AI-powered marketplace that delivers finance and accounting solutions to businesses through a combination of expert fractional talent, data-driven tools and guiding insights. By harnessing the power of people and technology, our growth platform provides flexible options, ranging from transaction processing support to corporate development and financing strategy, to solve core business challenges and drive growth. The result enables businesses and experts to go beyond even their loftiest goals.


Contact info

3.9

Great

TrustScore 4 out of 5

242 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Perfect Partnership

Paro works with me to find the best clients. They take the headache away of having to manage marketing and billing. It's a perfect collaboration. I can focus on what I do best while knowing I have a team of people to support me.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor bookkeeping services

I had them for bookkeeping services. After communications with the first bookkeeper failed because she would always be on vacation and not get me the monthly reports (with an excuse every time) that were why I had their service. I was going to cancel at the end of the year. I got a new bookkeeper and gave him a try. He made me miss my corporate March 15 deadline to file my taxes. His story was my emails must have been hacked since he did not get my emails asking when he would be providing the corrected reports. I canceled in March via email and a phone call. They just charged me again for April. No response from them at all. The worse service. Even my CPA thought they were the worse. I guess you get what you pay for.

13 April 2026
Unprompted review
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Reply from Paro

Hi Britney - We’re sorry to hear about your experience and appreciate the opportunity to clarify.

Our records show that your cancellation request was acknowledged and processed. Our team responded promptly, outlined the applicable terms, and followed up with options — including continuing with your expert, transitioning to a new one, or scheduling a call to align on next steps. We remained in contact throughout this process.

We also confirmed that the assigned expert fulfilled the agreed scope of work, and even delivered work outside of the original scope to ensure your financials were accurate. This included bringing your books current, completing reconciliations, addressing prior-period discrepancies, and delivering key financial statements such as your balance sheet and profit & loss once the records were finalized.

Your service has been canceled as requested, and we waived our typical notice period for such cancellation. No further billing occurred beyond services already completed. The March invoice reflects work performed prior to your cancellation request.

We understand this situation was frustrating and this is not the experience we aim for. We wanted to ensure the record accurately reflects both the work completed and our response. Our team remains available should you need any additional clarification.

Rated 5 out of 5 stars

True Marketplace for Professionals

I’ve spent enough time on Paro at this point to really understand how the platform works, and overall I’ve had a positive experience.

What I’ve come to appreciate is that Paro is not just a basic marketplace. It works best when you understand how to show up well, how to position your experience, and how to build trust over time. Once you get that, there can be real value in the platform.

I’ve found that it can lead to strong client connections and interesting work, especially for people who have clear expertise and know how to communicate it well. It’s not totally passive, and I think that’s important to understand going in. The people who get the most out of it are the ones who are thoughtful, responsive, and professional in how they engage.

Overall, I think Paro is a credible platform with real potential, especially for experienced independent consultants. The more I’ve worked within it, the more I’ve understood where it can be effective.

1 April 2026
Unprompted review
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Reply from Paro

Hi Mike, thank you so much for your thoughtful review. We appreciate you sharing your experience and perspective on the value the platform can bring to experts like you. We look forward to our continued partnership!

Rated 5 out of 5 stars

They help find my first clients

They help find my first clients, so I could make an income and leave my full time job. The communication is extremely responsive and helpful, support is always available. Highly recommend partnering with them.

31 March 2026
Unprompted review
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Reply from Paro

Hi Jacqueline, thank you so much for sharing your experience working with Paro. We appreciate your support and look forward to a continued partnership!

Rated 1 out of 5 stars

Complete ripoff

Complete ripoff. They had someone as my "bookkeeper" who overcharged me for amended previous unneeded returns, then left the company. They then put me with another CPA, who charged me for me 2024 returns, never sent them to me, and then when I reported him to Paro, they fired him without ever getting my returns sent to me. I am out thousands of dollars, and extremely frustrated. No one answers their phone line, and the email responses I received simply told me it wasn't their problem. I reached out to the fired CPA and they said Paro didn't allow them to keep records, and that Paro should have the return. Paro said they didnt keep records, and that the CPA should have the return. I couldn't recommend them less. Extremely terrible company to work with. Do not use their services!

1 January 2026
Unprompted review
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Reply from Paro

Hi Brandon, we’re sorry to hear about your experience and appreciate the chance to clarify.

Paro connects companies with independent finance professionals, and final deliverables — including tax filings — are managed directly between the client and the expert. The 2024 tax project mentioned was completed in October, and payment was processed without any reported issues at that time.

When concerns were later raised about bookkeeping services, we canceled that invoice and offered to transition you to a new expert, which was declined. For tax filings, clients can also verify submission status through the IRS portal if needed.

We understand this has been frustrating and wanted to provide clarity on how our model and responsibilities are structured. Our Project Support team has also been in direct contact to provide a detailed recap of the engagement and remains available to assist you with any next steps.

Rated 5 out of 5 stars

What made the GBC experience great?

The GBC experience was great because PARO provided well-aligned, high-quality opportunities that matched our expertise. The onboarding process was smooth, expectations were clearly defined, and communication throughout each engagement was consistent and professional. PARO made it easy for us to focus on delivering value by handling the client matching and administrative aspects efficiently.

What is PARO doing well?
PARO excels at connecting businesses with highly qualified finance and accounting professionals through its AI-powered platform. Their ability to quickly match companies with vetted experts—ranging from bookkeepers to fractional CFOs—adds immediate value and flexibility.

They also stand out in how they combine technology with human expertise. PARO doesn’t just fill roles—it provides ongoing strategic support, financial insights, and scalable solutions tailored to each business’s needs.

Overall, PARO is doing a strong job of modernizing finance and accounting services by making high-level expertise more accessible, efficient, and adaptable for growing businesses.

15 March 2026
Unprompted review
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Reply from Paro

Thank you so much for your thoughtful review! We appreciate your support and we love hearing about your experience. We're thrilled it's been a great one.

Rated 5 out of 5 stars

Great platform for consultants looking for quality opportunities

I’ve had a positive experience working with Paro as a consultant. The platform has provided access to interesting client opportunities and has helped connect me with businesses that are looking for real financial expertise. The process has generally been smooth, and I appreciate having a channel that can introduce consultants to clients they may not have reached on their own.

One thing I value is the flexibility. As a consultant, it’s helpful to be able to work on projects that align with my background and availability. I’ve also found that the clients coming through the platform often have genuine needs for strategic finance and accounting support, which makes the work meaningful.
Like any platform, there can be some challenges along the way, but overall my experience has been good. Paro has been a useful resource for building consulting relationships and expanding my reach as a finance professional.

I would recommend Paro to other consultants who are looking for new client opportunities and a professional platform to support independent consulting work.

26 February 2026
Unprompted review
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Reply from Paro

Hi Quan, thank you so much for sharing this thoughtful review, and for your recommendation. We appreciate your support and look forward to continuing our partnership!

Rated 5 out of 5 stars

PARO is a wonderful group to work with!

PARO is a wonderful group to work with. They are top notch for my subcontract bookkeeping needs and their professionalism shows.

16 March 2026
Unprompted review
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Reply from Paro

Hi Shawn, thank you for sharing your experience working with Paro. We appreciate your review and look forward to continuing our partnership!

Rated 5 out of 5 stars

Great resource for CPAs to start their own side practice!

I have enjoyed working with Paro, as they help take some of the heavy lift off of the business development. They have done a good job of matching me with prospects and assisting with the onboarding process. Paro was instrumental in getting my side consulting practice started.

16 March 2026
Unprompted review
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Reply from Paro

Hi Robert, we're so glad to hear about your experience working with Paro. Thank you for the review!

Rated 5 out of 5 stars

Excellent accounting background

Excellent accounting background, very responsive with a very pleasant personality.

16 March 2026
Unprompted review
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Reply from Paro

Thank you so much for your review, Jonathan! We're thrilled to hear about your experience working with your accounting expert.

Rated 5 out of 5 stars

Paro goes above and beyond

Paro goes above and beyond to take care of their clients and experts. I appreciate the level of support they provide.

13 March 2026
Unprompted review
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Reply from Paro

Hi Kadian, thank you so much for your review! We're so glad to hear you've had such a great experience.

Rated 5 out of 5 stars

Completely Recommend 100%

Paro has been amazing for my finance business on attracting new business and finding the right clients for us. I would recommend any freelancer or business to partner with Paro.

12 March 2026
Unprompted review
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Reply from Paro

Hi Jordan, we really appreciate you sharing this. It’s great to hear Paro has helped connect you with the right clients and support the growth of your business. Thanks for being part of the Paro network!

Rated 5 out of 5 stars

Highly recommend Paro

My experience has been outstanding. Our consultant, Jodie, is very responsive and was able to help us find our accountants in just 2 days. I highly recommend Paro to anyone looking for a trusted accountant.

17 February 2026
Unprompted review
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Reply from Paro

Hi Marina, thank you for the thoughtful review. We’re glad to hear the process was smooth and that you were able to get connected with the right accounting support so quickly. We appreciate the recommendation and are glad to have you as part of the Paro community!

Rated 5 out of 5 stars

Our consultant & Paro Team

Our consultant, Tiara, has been amazing! Always very responsive, dependable, and an expert in the work she does. The Paro team has been great over the past couple of years of working together. I think the longevity of our relationship says it all.

12 March 2026
Unprompted review
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Reply from Paro

Hi Travis, thank you so much for sharing your experience working with Paro. We're so glad to hear you have a great match with your expert. We appreciate your partnership!

Rated 5 out of 5 stars

Great Experience Working with Paro

I’ve had a great experience working with Paro as a bookkeeping professional. The platform makes it easy to connect with quality clients and meaningful engagements without spending hours searching for work. The onboarding process is smooth, communication is clear, and the team is supportive when needed. Overall, it’s been a great way to grow my independent practice while keeping the flexibility I want. Highly recommend for finance professionals looking for solid contract opportunities. ⭐⭐⭐⭐⭐

10 March 2026
Unprompted review
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Reply from Paro

Hi Ruveen, we're so glad to hear you've had such a great experience working with us. We appreciate your support and look forward to our continued partnership!

Rated 5 out of 5 stars

Paro was a game changer for my…

Paro was a game changer for my business.

They have worked directly with me to source some amazing clients and they are always there to make sure things run smoothly. I cannot say enough about how amazing they are.

9 March 2026
Unprompted review
Paro logo

Reply from Paro

Thank you so much for sharing your experience working with Paro! We're thrilled to hear it, and we look forward to our continued partnership.

Rated 1 out of 5 stars

Update on my review for Paro - be careful!

Update on my review for Paro. Still no effort on their part to help us file for fraud and loss after their bookkeeper we hired got caught up in a scam email and lost us $12,500. State laws are clear that bookkeepers are ultimately responsible for verifying before acting - none of which our bookkeeper did. Paro states in multiple reviews that they mandate that their bookkeepers carry Errors and Omissions Insurance but they refuse to provide the insurance information and ignore their responsibility to help the client retrieve stolen funds. I’ve asked them multiple times and they continue to ignore my request for help. I will update as things progress. Just be aware!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Platform for both Clients and Accounting Experts

Paro has been a standout platform for me from the "Expert" perspective for the past 5 years I have been using it to grow my CAS & Advisory practice. It is easy to use and the sales team truly hustles to make good-fit deals happen. I consistently see a strong pipeline of vetted client opportunities that match my team's skills, and Paro helps manage engagements end to end so projects & client/expert relationships stay on track; this is something that not only my team and I but also clients appreciate. The operations team is responsive, leadership is inspiring (and accessible), and the company is clearly scaling to the next level. I also value their ongoing investment R&D, specifically their embrace of ai, which keeps improving both the client and expert experience.

TLDR: Paro is an excellent, professional, growth-minded partner that I am happy to recommend!

10 November 2025
Paro logo

Reply from Paro

Hi Hasan, thank you for your review! We're so glad to hear about your experience growing your practice with us.

Rated 1 out of 5 stars

Extremely Disappointing Experience for Professionals

My experience with Paro has been very frustrating. They take a significant portion of the revenue earned (around half), yet they do not guarantee payment for completed work. When a client refuses to pay or behaves fraudulently, the financial risk is placed entirely on the professional — even when we deliver the work exactly as contracted.

I raised multiple concerns about a client who showed clear red flags, but there was little to no action taken to protect me. Despite that, I was still expected to continue working and remain professional while receiving no assurance that I would be compensated.

The platform emphasizes professionalism and accountability from Talent, but unfortunately doesn’t offer the same level of protection or support when things go wrong.

I hope Paro improves their vetting processes and establishes stronger safeguards so independent professionals aren’t left unpaid for honest work.

31 October 2025
Unprompted review
Paro logo

Reply from Paro

We’re sorry to hear about your experience and appreciate you taking the time to share your perspective.

As outlined in our Talent Terms & Conditions, Paro facilitates payments between clients and experts, which means funds can only be disbursed once client payment is received. While we know this can be challenging at times, these policies are in place to keep our marketplace fair and transparent for all parties.

Our team is aware of your situation and will be reaching out directly to connect and discuss next steps.

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