Park Warehouse Reviews 197

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have spent close to $500,000 on equipment for colleges over the last 5 years. This is the toughest company to work with. I called to get help on assembly and they don’t even know the product they se... See more

Rated 1 out of 5 stars

Whole order was not shipped. Had to pay for missing parts. All of those were not sent either. Customer service can not be handled through the phone. You must email. Do NOT recommend. They have good de... See more

Rated 2 out of 5 stars

It took us two months to receive our tables despite verifying shipping twice and being told that they would arrive sooner. Tables come with no assembly instructions and a few parts were already broken... See more

Rated 1 out of 5 stars

Customer service was awful. We ordered bollards for the security of our building.There was no review of the order or a proof sent of what the bollard looked like. We were promised them by a certain d... See more

Company details

  1. Furniture Store
  2. Hobby Store
  3. Recreation Center

Information provided by various external sources

Park Warehouse is an innovative nationwide supplier of commercial site furnishings for the park & rec industry, municipal entities, schools, commercial real-estate, multi-family communities We supply thousands of items ranging from park benches and bleachers to made to order concrete planters, bollards, and trash receptacles to thousands of cities, parks, school districts, apartment complexes and more. Give Park Warehouse a call for your commercial picnic tables, commercial benches, and commercial bike rack needs.


Contact info

1.2

Bad

TrustScore 1 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would certainly recommend Park Warehouse

I have ordered several items from this company now. Most recently I received three plastic hexagon tables for the patio at our Municipal Beach House. They look fantastic and I couldn't be more pleased. When we initially received them we were missing two small pieces necessary to complete them. I called Debbie and had them the very next day, WOW! I couldn't believe it. I am so happy we discovered Park Warehouse because they have a huge selection and are priced better than their competitors. I look forward to doing business with them for many years to come.

8 November 2018
Unprompted review
Rated 5 out of 5 stars

delivered in time for Anti Bully Day!!!

They helped me get a buddy bench on a tight timeline. Product was awesome and their follow up is top notch and professional. They truly listened to me and helped me make things work.

Highly recommend them and would buy from them again.

7 November 2018
Unprompted review
Rated 5 out of 5 stars

Great Experience

Smooth transaction; great product and pricing; fast shipping - it was a good experience and I will do business with your company again! Thank You!

3 October 2018
Unprompted review
Rated 5 out of 5 stars

We need new Bleachers & Bike Racks and…

We need new Bleachers & Bike Racks and sure are glad we found Park Warehouse because they delivered our order ahead of schedule and under budget! Great service and great team over there!

13 September 2018
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE-THREATENED TO…

TERRIBLE CUSTOMER SERVICE-THREATENED TO CANCEL ORDER AND CHARGE ME A FEE!!!!!!! Ordered 4 custom (blue) bollards. Online says 3 week delivery time for this custom product. After 4 weeks I called and went through 2 customer service reps with neither calling me back after they said they would when they looked at my order. I obviously knew there was a problem. I called back and asked for a manager. They said they would call me back and when they did I found I was on the line with multiple people in the room. They tried telling me that custom orders take longer. Okay why does the website say 3 weeks AND they told me there would be a stocking fee if I cancel. Wouldn't it be great customer service if they just said sorry and immediately got my order finished??? They said it would be another 3 weeks but probably 2 since I am needing them. Guess what?? 4 weeks later they send them. TOTAL 9 weeks. I will NEVER buy from them again and NEVER recommend them with every chance I get!!!!!!!!!!

13 September 2018
Unprompted review
Rated 4 out of 5 stars

The ordering processing and customer…

The ordering processing and customer service were great. When the deliver came to our community center, the delivery driver had no way of getting the tables (5 in total) off of the truck. We do not have a lift on site and I wish we would have been told at time of delivery that we would need to rent a lift to move the tables that were in excess of 300 lbs a piece.

11 September 2018
Unprompted review
Rated 5 out of 5 stars

Their service is amazing

Their service is amazing. As Purchasing Assistant for our company, it was once difficult to maintain relationships with vendors who would ensure materials are shipped and delivered on schedule dates, only to encounter delays compounded by the wrong items shipped. The days of delayed product deliverys have since become a memory of the distant past, thanks to ParkWarhouse.com. Their products are top notch, all products adhered product specifications and with 3-previous purchases that arrived as scheduled we look forward to future purchases from Park Warehouse.

10 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

Great products, great selection, great prices. Overall, and excellent buying experience. Very helpful customer service. Will definitely purchase again and would highly recommend to others.

7 September 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look