Parkos.nl Reviews 

Reply from Parkos.nl

Jul 23, 2026

Hi Arfan Abdo,

Thank you for sharing your review. It is great to read that the service was good and that the car was returned punctually. However, we are very sorry to hear that a bottle of perfume went missing from the car.

Since we as a platform do not operate the parking services ourselves but work closely with our parking partner Valet Fly Park, we unfortunately cannot make a direct judgment about what happened. We would like to advise you to contact the parking provider directly to discuss this incident. Please note that parking lots are generally not responsible for personal items left behind in the car, but the partner may be able to inform you further about this. We will also make an internal note of this so that we can keep an eye on it.

We hope the rest of the trip went well and we look forward to welcoming you back in the future! We wish you a nice day.

Team Parkos

Reply from Parkos.nl

Jul 21, 2026

Hi Greta,

Thank you for sharing your review. We are sorry to hear that you experienced a communication barrier upon arrival at Park Expert and felt that you were not clearly informed about the key procedure and payment options.

This parking, Park Expert is a parking where you have to hand in the keys. This is mentioned on our website. If you want to keep your keys we suggest to select the filter ' keep car keys ' when searching for parkings. Any extra payments are done at the parking directly. If you want more information about it, we suggest contacting the parking directly so they can inform you on the calculation of the amount. You find the contact of Park Expert in your confirmation email.

We hope that the rest of your trip went well and that we can be of better service to you in the future.


Team Parkos

Reply from Parkos.nl

Jul 21, 2026

Dear Cernat Romeo Andrei,

Thank you for reaching out to us and sharing your feedback regarding your recent experience with Luxury Parking Düsseldorf.

First and foremost, we sincerely apologize for any frustration or inconvenience caused during your arrival. We completely understand that language barriers and unexpected situations can make starting your trip stressful.

We have thoroughly looked into your booking details regarding the key retention. Please be advised that for Luxury Parking Düsseldorf, leaving your car keys with the parking facility is a mandatory condition of their service. This allows their staff to maneuver vehicles if necessary for operational and safety reasons. We regret any confusion that may have arisen during the reservation process regarding this rule.

Regarding the language barrier, we truly apologize that the staff on-site was unable to assist you in English, French, or Dutch. We will certainly pass this feedback along to the management of the parking facility so they can work on improving their communication with international guests.

Thank you again for your patience and understanding. We hope your future travels go much smoother.

Despite this, I wish you a great day ahead.

Kind regards,

Team Parkos.

Reply from Parkos.nl

Jul 14, 2026

Hello Cristea,

Thank you for your review.

We are happy to read that you had a good experience with Ciao park and Holiday Inn Brussels Airport (fixed shuttle timetable) and that you felt your car was safe there.

We appreciate you taking the time to share this.

Team Parkos

Reply from Parkos.nl

Jul 12, 2026

Hello Jury Quant,

Thank you for sharing your experience at Düsseldorf Airport.

We are sorry to hear about your experience. The issues you described regarding the phone contact and the waiting time for your vehicle are disappointing and certainly not the level of service you expected when booking through our platform. Although Parkos is a booking platform and does not operate the parking service itself, customer satisfaction remains our priority.

We would like to investigate this incident with our parking partner and work towards a suitable solution for you. Please contact our customer service team via Stuur ons een e-mail (https://parkos.nl/contact/mail.html), and we will be happy to assist you further.

Thank you again for sharing your feedback. We appreciate the opportunity to look into this matter and hope to resolve it for you as soon as possible.

Reply from Parkos.nl

Jul 8, 2026

Hi Frank,

Thank you very much for taking the time to share your feedback! 

We are thrilled to hear that you had a great experience with Ace Parking and that you found their service and drivers to be so pleasant. 
At the same time, we completely understand your surprise regarding the extra fee. To clarify, due to new official regulations introduced at Charleroi Airport, an entry fee of €5 per shuttle ride is now charged directly at the location. We do our absolute best to state this information as clearly as possible on our website during the booking process and in the reservation confirmation. However, we will use your feedback to review our communication and see if we can make this fee even more noticeable to prevent any last-minute surprises for our customers. 

We hope you had a fantastic trip and look forward to helping you find the perfect parking spot again in the future.

Have a wonderful day.

Best regards,

Team Parkos.

Reply from Parkos.nl

Jun 29, 2026

Hi Nina,

Thank you for taking the time to share your feedback.

We are happy to hear your transfer was quick, but we are sorry for the inconvenience with the location change and the unanswered phone call.

We want every customer to receive the level of service they expect from us, we’re sorry to hear this wasn’t the case for you. That’s not the experience our partners or we aim to deliver.

We tried locating your reservation in our system, but unfortunately, we weren’t able to find it. If you still need assistance, please reach out to our customer service team so we can help you resolve the issue. Our team is available seven days a week.

We look forward to welcoming you again and provide a better experience!

Team Parkos