Parking Buddy Reviews 

115
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers had an average experience overall. Many customers appreciated the smooth booking process and efficient drop-off and pick-up services. Reviewers often highlighted the professional and helpful staff, noting clear communication and timely service, with some finding their cars returned in excellent condition. However, some customers noted significant difficulties with contact, finding provided phone numbers incorrect or unanswered, often leading to long waiting times for car collection. Additionally, issues with booking confirmations, unexpected cancellations, and concerns about car condition upon return, including signs of misuse or unsuitable parking, were reported by a few.

What people talk about most

Service

Users describe ambiguous interactions with service, with some customers reporting positive experiences such... See more

Staff

Consumers find staff to be ambiguous, with some reviewers praising the politeness and helpfulness of staff... See more

Customer communications

People report negative experiences with contact, citing difficulties reaching the company by phone and... See more

Location

Customers consistently note ambiguous experiences with location, with some expressing strong disappointment... See more

Booking process

Clients share ambiguous opinions on the booking process, with some reviewers finding it simple and smooth,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience! there was a delay in the Heathrow tunnel so they give precise instructions on how to handle such situation! Good communications over the phone! Just be patient as sometimes the delays... See more

Rated 4 out of 5 stars

Found very competitively priced meet and greet parking via Parking Buddy and the parking service provider was not disappointing! The only downside was not being able to get through to Parking Buddy... See more

Rated 4 out of 5 stars

The contact number and the postcode on the email confirmation needs updating. Except this, brilliant service

Rated 1 out of 5 stars

Incorrect contact phone number on booking confirmation given for arrival at Birmingham M &G, after 20 calls we were lucky that someone picked up the call from Heathrow who helped give us the correct... See more


Company details

  1. Price Comparison Site

Written by the company

Here at Parking Buddy, we offer best comparison of meet and greet, park and ride, park and go parking deals across all major UK Airports which suits everyone's needs. With Parking Buddy, forget the inconvenience and expense of long term airport parking, taxi’s and awaiting shuttle transfers as we take care of everything for you. Finding a right airport parking is a hassle, when you are travelling with kids or family. Whether you are flying out for business or pleasure, Our unbeatable discounted offers and car park prices comparisons will always fit your budget, so you can find the right parking space, relax and enjoy your trips.


Contact info

3.1

Average

TrustScore 3 out of 5

115 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(115)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

The price was good

The price was good, parking was easy to find and the booking confirmation was clear and accurate. The addition of google map was a welcome bonus. The shuttle bus and airport transfer was effecient, taking just few minutes to reach the airport. Everything went smoothly with no issues.

30 July 2024
Unprompted review

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