Parking.com - WINSLOW LOT Reviews 15

TrustScore 3 out of 5

3.0

399 Jersey Street, 40508 LEXINGTON, KY, US


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Rated 1 out of 5 stars

I quite literally paid $30 for parking that was impossible to find. Like I’m almost convinced the garage didn’t even exist because I drove in circles for 30 minutes trying to figure out where I was su... See more

Company replied

Rated 5 out of 5 stars

My band was playing a gig right behind where I parked. It made it super nice to unload my gear and get into the gig. It was easy and worked perfectly.

Company replied

Rated 2 out of 5 stars

The pay meter in the lot did not work. Had to go through the hassle of pulling out debit card, finding a website and entering everything. Then it didn’t want to take the amount of time (1hr) so I... See more

Rated 5 out of 5 stars

Easy to use, liked the text option and the reminder that my time expired and the option to add more time without leaving my meeting. Everything is managed through phone.


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 399 Jersey Street, 40508, LEXINGTON, KY, United States

  • (859)295-7005

3.0

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

My band was playing a gig right behind…

My band was playing a gig right behind where I parked. It made it super nice to unload my gear and get into the gig. It was easy and worked perfectly.

2 September 2023
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 2 out of 5 stars

The pay meter in the lot did not work

The pay meter in the lot did not work. Had to go through the hassle of pulling out debit card, finding a website and entering everything. Then it didn’t want to take the amount of time (1hr) so I had to pay for 2 hours even though just going to run in to a store quickly.

9 July 2023
Rated 1 out of 5 stars

I didn’t get to park where I paid

I didn’t get to park where I paid, it was full. Tried calling CS and was put on hold for 30 minutes.

3 June 2023
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

-2/10

I quite literally paid $30 for parking that was impossible to find. Like I’m almost convinced the garage didn’t even exist because I drove in circles for 30 minutes trying to figure out where I was supposed to be parking at. I had to park somewhere completely different and am still upset about wasting $30 dollars on parking that I never even found.

3 June 2023
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 4 out of 5 stars

It was rather easy to pay

It was rather easy to pay. Suggestion: I should be able to take the photo in the app to provide my vehicle's # plate instead of entering it by hand. Secondly, some discount would be welcome. Overall, I liked the app

17 May 2023
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 5 out of 5 stars

Trust!

Easy to use, liked the text option and the reminder that my time expired and the option to add more time without leaving my meeting. Everything is managed through phone.

26 February 2023
Rated 2 out of 5 stars

Was incredibly pricey

Was incredibly pricey. Would have been cheaper to park on the street and had a different rate listed for after 5 but charged me for daytime and I couldn't find a way around it.

24 January 2023
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 3 out of 5 stars

payment kiosk keypad didn’t work

Tried to use the payment kiosk, but it didn’t register any of the letters I entered in my license plate number- only the digits. I was nervous my license plate wouldn’t match what I was able to enter, so I ended that attempt and went to the website from my phone. I would’ve rather if everything functioned correctly the first time I tried to use it.

29 November 2022
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars

3 different prices, same time.

At the parking lot, it was going to charge me $20 at the kiosk. I booked on the app and it charged me $12 while my sister who booked hers via text just seconds after I did was only charged $5. Three different prices. This was at the Winslow lot in Lexington, KY. Date of experience was Oct 08, 2022, around 2:50 PM Eastern. It won't stay selected in the "date of experience" box.

8 October 2022
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Rated 1 out of 5 stars
Parking.com - WINSLOW LOT logo

Reply from Parking.com - WINSLOW LOT

Sorry you had a negative experience. We have brought this to the attention of the local management team.

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