Parking.com - Travis Lot Reviews 86

TrustScore 3 out of 5

3.2

475 E Travis Street, 78205 San Antonio, TX, US


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See what reviewers are saying

Rated 1 out of 5 stars

I can’t figure out why your stupid app can’t accept my credit card information when I type it in. Twice I received a message that my expiration date was invalid with two different cards. Only when I t... See more

Rated 3 out of 5 stars

Having to do the APP thing or pay at a kiosk is not my preference but seams to be the way parking is going downtown San Antonio. The price fluctuates pretty greatly and at times you have to select the... See more

Company replied

Rated 4 out of 5 stars

Not bad at all. It is a piece of asphalt where you can leave your car, what really do you expect? It was cheaper than some, but there are others cheaper. Cost $20 before tax & fees, however, the sign... See more

Company replied

Rated 4 out of 5 stars

I liked the idea to pay for parking like this, but I was unable to figure out how to add time to my parking space when we decided to stay longer in that area. Instead I had to "start over" and theref... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 475 E Travis Street, 78205, San Antonio, TX, United States

  • (210)223-5401

3.2

Average

TrustScore 3 out of 5

86 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good parking

Good experiences,Good parking,app is easy to use, but seems a bit expensive for the couple of hours i used it for.

2 August 2024
Rated 3 out of 5 stars

The lot itself looked safe

The lot itself looked safe, But the ground parking slots numbers were not clear. Also the parking lines needed to be repainted. The parking cost per hour or day should be displayed in a sign in good view.

24 July 2024
Rated 1 out of 5 stars

The sign said $10

The sign said $10, no attendant and when I used the kiosk or the app, it was alot more. False advertisement with signs all iver the parking entrance stating a lower price.

21 July 2024
Rated 5 out of 5 stars

Great spot

Great spot, kinda pricey but that's the price tou pay for downtown I guess

21 July 2024
Rated 1 out of 5 stars

I can’t figure out why your stupid app…

I can’t figure out why your stupid app can’t accept my credit card information when I type it in. Twice I received a message that my expiration date was invalid with two different cards. Only when I tried Apple Pay could I pay. Oddly Apple Pay is associated with the “invalid” card. Parking a car should not be so difficult. Bring back parking attendants.

11 July 2024
Rated 5 out of 5 stars

Painless process

The whole process was quick and easy, reminder text was also sent to update me on the time I had remaining. Truly a great overall experience.

28 June 2024
Rated 5 out of 5 stars

Fast and easy way to pay for a parking…

Fast and easy way to pay for a parking spot. Super close to hotel. Super easy to renew reservation for parked car. I got reminders before I ran out of time on my parking rental time.

26 June 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

I was charged twice for just one…

I was charged twice for just one instance of parking. The App kept buffering so it had me enter my info twice which then charged me twice in the same evening.

16 June 2024
Parking.com - Travis Lot logo

Reply from Parking.com - Travis Lot

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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