Good garage, had to call it to figure out how to enter. The open door was for a school. The door I was expected to use was hidden behind a steel roll up door.
Company replied
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See what reviewers are saying
The scan code in my digital wallet deleted itself before I was able to exit the garage. I didn't realize it untill I was in line to exit the garage. there was not service in the garage so I could no... See more
Easy reservation, safe, clean parking.
Went round and round and round. Never could find the parking lot. Near upper and lower Wacker so maybe that’s the confusion. Should have called to see if we could get our money back. Had to grab... See more
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
360 E South Water St, 60601, Chicago, IL, United States
- (312)233-0117
3.2
Average
8 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Easy to use the site.
18 July 2024
The scan vanished when I needed it to get out
The scan code in my digital wallet deleted itself before I was able to exit the garage. I didn't realize it untill I was in line to exit the garage. there was not service in the garage so I could not get it off the email. Luckily I had taken a picture of the code so I was still able to get out.
6 April 2024
I’ve emailed and called this company…
I’ve emailed and called this company many times with no response. Simply put, some of the most unprofessional service out there. For the prices they gouge people with, the least they could do is answer emails and calls.
6 April 2024
Reply from Parking.com - THE TIDES GARAGE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Fool me twice…
This is the second time I’ve used parking.com in Chicago and both times now there is no spot available in the garage I “reserved” a spot in.
31 December 2023
Went round and round and round
Went round and round and round. Never could find the parking lot. Near upper and lower Wacker so maybe that’s the confusion. Should have called to see if we could get our money back. Had to grab another parking place and pay so we didn’t miss our cruise, so we paid for two parking spots
12 July 2023
Reply from Parking.com - THE TIDES GARAGE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
Good garage
Good garage, had to call it to figure out how to enter. The open door was for a school. The door I was expected to use was hidden behind a steel roll up door.
7 May 2023
Reply from Parking.com - THE TIDES GARAGE
Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.
Thank you,
Parking.com
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