Parking.com - PRG SURFACE LOT Reviews 136

TrustScore 2.5 out of 5

2.4

701 N Central Ave, 85004 Phoenix, AZ, US


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Rated 2 out of 5 stars

The option for paying at a kiosk was no longer available, since that portion of the lot was under active excavation!!! I was not able to use the QR code with my cell until I found help from a young pe... See more

Company replied

Rated 3 out of 5 stars

A lot cheaper parking but the parking lot is dirty or there is a broken sign in the parking lot that needs fixing. I noticed a truck that was parked in the handicap parking lot with no handicap plate... See more

Company replied

Rated 1 out of 5 stars

Awful company, price gouging and I’d hardly even call where we parked a parking lot, it was an empty dirt pad at the corner of a street with no lighting, no lines on the ground, and no clear access or... See more

Rated 5 out of 5 stars

First of all the fact that parking was available was a pretty nice thing to find and second of all the payment convenience (a QR Code) and affordability of it! Thank you for your service.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 701 N Central Ave, 85004, Phoenix, AZ, United States

  • (602)560-3232

2.4

Poor

TrustScore 2.5 out of 5

136 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is the worst experience I’ve ever…

This is the worst experience I’ve ever had with parking.this was my first time using this business.even when I parked in a design parking area and paid the fees for two hours, my car was towed away after one hour for no reason I will never use this business again. I wish there was anything less than one star so I can give it to this experience

10 December 2023
Rated 1 out of 5 stars

Awful company

Awful company, price gouging and I’d hardly even call where we parked a parking lot, it was an empty dirt pad at the corner of a street with no lighting, no lines on the ground, and no clear access or signage denoting a lot. If it wasn’t for a little sign I wouldn’t even have known I was supposed to pay.

4 November 2023
Rated 3 out of 5 stars

90 minutes was $15

90 minutes was $15. The parking lot is dirty and was full of broken glass bottles and other debris. Not many options for parking in this area but it sure could use some cleaning. Maybe even some A/B or gravel.

7 October 2023
Rated 1 out of 5 stars

Prices have gone up but the lot is…

Prices have gone up but the lot is exactly the same. The lack of lines causes people to create their own parking patterns leading to many near accidents and street congestion

14 October 2023
Rated 5 out of 5 stars

Scan and Pay

Great way to pay for your parking was expecting a complex website however it was very easy to use.

2 October 2023
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 2 out of 5 stars

Gravel Parking Lot

The parking area was gravel instead of paved and there was a lot of broken glass. Paying $10.99 for 2hrs on a Sunday in the sun wasn’t a good price. The only reason I parked in the lot was due to no meters being available. I will not use their lot again unless I don’t have any other options.

1 October 2023
Rated 2 out of 5 stars

I parked at night

I parked at night, and the lot was empty. The next morning I came out and there were 100 cars and I was blocked in. Thank God I was able to jump the curb. Otherwise I would’ve been stuck. Completely unsatisfactory. Once I learned the trick, the next two nights I parked in an area where I could jump the curb, and I could get out, but I was lucky the first day. There should be a warning that it is a free-for-all in the morning.

13 September 2023
Parking.com - PRG  SURFACE LOT logo

Reply from Parking.com - PRG SURFACE LOT

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

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