Your credit card swipe option didn’t work — which caused a huge jam in the parking garage. Why make it difficult for me to give you money????? That’s truly the ONE thing that needs to work in a parkin... See more
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Mostly my good experience booking online and saving some money. Difficult to find the entrance to the garage the next day which is on a different street. No good markings and never found it so I walk... See more
It’s all good just kind of hard to find parking at times, due to other shared parking uneven in spots but overall a good parking lot to choose.
Much easier than expected to enter and exit with the bar code. Plenty of parking available as well. Looked as if security patrolled the lot. Very spacious parking spots as well!
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
10 E Chestnut Place, 60611, CHICAGO, IL, United States
- (773)857-0653
Hasn’t replied to negative reviews
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Your credit card swipe option didn’t…
Your credit card swipe option didn’t work — which caused a huge jam in the parking garage. Why make it difficult for me to give you money????? That’s truly the ONE thing that needs to work in a parking garage. Join 2025 get a tap to pay. Given the prices to park, I’m more than positive y’all have the funds to do so
False Advertising
Paid for oversized vehicle, which says can fit SUV over 75 inches tall. Entrance has a 6 foot clearance bar.
It was convenient to use your service
it was convenient, fast and at reasonable price
No one be around to help and when…
No one be around to help and when calling and emailing John Bonomo he don’t respond or return calls.
I cancelled my planning of visiting &…
I cancelled my planning of visiting & didn't park my vehicle. Still I didn't receive my parking fees
Price was about half the full rate
Price was about half the full rate and the scan QR code worked just fine.
Mostly good booking experience.
Mostly my good experience booking online and saving some money. Difficult to find the entrance to the garage the next day which is on a different street. No good markings and never found it so I walked up the drive to the garage where you drive in. I was fine work it but apparently you’re not supposed to walk there.
Better than I thought/researched!
Parkin garage is conveniently located, property is clean mostly, and had no issue with pre-booked reservation upon entry and exit.
Would recommend.
Easy to use
Easy to use. There were a few cars that parked in two spots which made it difficult to find a spot. Not parking.com's issue.
We found the a spot easily
We found the a spot easily. The garage was close to where we wanted to be.

Reply from Parking.com - ONE EAST DELAWARE
I was charged $16 for 15 minutes
I was charged $16 for 15 minutes. Just a bit late getting to the car. Ridiculous. Horrible Service!

Reply from Parking.com - ONE EAST DELAWARE
Disappointing customer service
I got a good price! But within an hour of making my reservation, my plans got canceled. I wrote an email (the only way to contact the company) asking for a refund or credit. I received an automated message saying that someone would be in touch soon.
Over 48 hours later, I have not been contacted, nor have I received a refund or credit.

Reply from Parking.com - ONE EAST DELAWARE
Gate did not open
Gate did not open. I attempted to call the support number and no one answered. I also contacted via email about a refund and no response was given or a refund.
It’s all good just kind of hard to find…
It’s all good just kind of hard to find parking at times, due to other shared parking uneven in spots but overall a good parking lot to choose.
Well worth the money!
Much easier than expected to enter and exit with the bar code. Plenty of parking available as well.
Looked as if security patrolled the lot.
Very spacious parking spots as well!

Reply from Parking.com - ONE EAST DELAWARE
Bait and switch on fees
Bait and switch on fees . Prepaid $5 for two hours. Charged another $13 when we were 39 minutes late. No way to extend on the app. No information about this or anyway to contact. Avoid this company.

Reply from Parking.com - ONE EAST DELAWARE
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