Parking.com - NEWARK MUSEUM Reviews 123

TrustScore 3.5 out of 5

3.5

49 Washington St., 7102 Newark, NJ, US


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Rated 4 out of 5 stars

If you’re not computer/app savvy, the instructions as written aren’t sufficient.

Rated 4 out of 5 stars

Parking was easy right beside venue! Not a 5 because the signage was not easily accessed from car as we drove in - a man was standing there telling us we could park and then we could deal with paymen... See more

Company replied

Rated 2 out of 5 stars

I always tell myself that I am old and don't understand the "new fangled" technology. Maybe that's true, but I didn't find anything that seemed intuitive about this system. If a very kind person hadn... See more

Company replied

Rated 4 out of 5 stars

Took rather a long time to get the thing set up on my phone, but finally worked. Appreciated reminder that time was coming to am end, but would have it better if it told me exactly tly how much time I... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.5

Average

TrustScore 3.5 out of 5

123 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

It took ten minutes to get parking

It took ten minutes to get parking. I prefer parking attendants for ease and also provides jobs

7 September 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

We appreciate you taking the time to share your experience. We understand that parking can be a challenge, and we're always looking for ways to improve the experience for our customers. We appreciate your feedback and will consider it as we continue to evaluate our parking options.

Thank you,
Parking.com

Rated 3 out of 5 stars

Will not take my debit card

Will not take my debit card. Customer service was confused and unhelpful.

4 September 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

We understand your frustration with the recent experience. We value your feedback and will use it to improve our services. We appreciate you bringing this to our attention.

Thank you,
Parking.com

Rated 1 out of 5 stars

Awful experience

Awful experience. Too much information for a mere parking. Information requested was not present at the lot. It was so frustrating. People opted not to pay, due to all the confusion. If there were a rating of ZERO, that's what I would have chosen. I almost mission the event trying to figure out the app. You should give me my money back 😏

2 August 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

We understand your frustration with the parking experience. We strive to provide a smooth and convenient process for our customers. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our services.

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy and quick to use.

Easy and quick to use.

22 July 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Very good service

Very good service

20 July 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy Peasy

Easy, options for payment, and convienent

18 July 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

Easy parking but another app on my phone

After I downloaded yet another parking app, it was actually easy to pay for my parking. I just wish you didn't need to download the app to park.

30 June 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Rated 5 out of 5 stars

It was easy

Easy to use, very convenient parking in a well-lit area

29 June 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

I guess the time allotment is lined up…

I guess the time allotment is lined up with the venue. It asked if we wanted more time, but it would not go past the closing time of the event.

19 June 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Rated 5 out of 5 stars

I like the cashless system

I like the cashless system. It’s quick and easy instructions.

9 May 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 5 out of 5 stars

The system worked very well

The system worked very well. I also called for a clarification and some assistance and they were very kind and helped to resolve my issue.

29 April 2024
Parking.com - NEWARK MUSEUM logo

Reply from Parking.com - NEWARK MUSEUM

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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