Parking.com - MUSIC 6 Reviews 90

TrustScore 3 out of 5

2.8

995-959 Hamilton St, 28206 Charlotte, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

The application made it difficult for me to figure out how to add the correct amount of time. I paid the full amount for the night, however, because I was only granted 2.5 hours, I was ticketed. Up... See more

Company replied

Rated 1 out of 5 stars

We were there for our Company Christmas Party. (Eastwood Homes). First of all, signage, or the lack thereof, was very poorly marked. Drove around for 10-15 mins before finding correct lot. In our e... See more

Company replied

Rated 3 out of 5 stars

I park in this lot weekly and traditionally have a good experience. Validating is very easy as well. However, sometimes the second text never comes and I’m unable to validate. I was promised the charg... See more

Company replied

Rated 5 out of 5 stars

I liked that there was more than enough parking to accommodate different events in the same area. You do not need to create an account to pay for parking online so the process is really simple. And th... See more

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 995-959 Hamilton St, 28206, Charlotte, NC, United States

  • (202)993-1376

2.8

Average

TrustScore 3 out of 5

90 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Easy Process

6 October 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Rated 2 out of 5 stars

Parking Time

You should be able to pick the increments of time needed. I paid almost $12 to park for one hour. That is absolutely absurd next time just for principle I will be taking an Uber.

1 September 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

We understand your frustration with the parking fees. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Thank you,
Parking.com

Rated 5 out of 5 stars

Close parking for the event

Close parking for the event. Good lighting at night. 👍

6 May 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Great

I guess there was parking, which is a good thing and price more or less good.

11 May 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Great parking!

Easy to sign up, reasonable cost. Hassle-free, easy entrance & exit

6 May 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Easy and fast!

Clearly marked, easy to use, just point the camera, get the link, pay and it’s done. A very hassle free, painless process!

17 April 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Worst parking experience

Worst parking experience. I paid for a space and still issued a violation for 75.00
I am in dispute now with them . I have all my receipts which are time stamped for my paid space so I should be fine . But this sure is a lot of hassle . And it put a damper on what could have been a nice evening out at the Music Factory .

26 April 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

My pass sometimes doesn’t work even…

My pass sometimes doesn’t work even though it’s paid for.
I have to call the intercom and I waste so much time doing this.
I shouldn’t have to do this every time I get out of the building.
I have been late to work because if this
It’s really frustrating

12 April 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

I had an issue at the time of paying…

I had an issue at the time of paying and I got assisted via email and my issue was successfully resolved. The SP Plus enforcement team really cares about their customer's concerns.

18 March 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Really simple to pay online

I liked that there was more than enough parking to accommodate different events in the same area. You do not need to create an account to pay for parking online so the process is really simple. And the rate was cheaper than other parking options in the area.

18 March 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 1 out of 5 stars

Paid for parking, still received incorrect violation.

We received a “parking violation” for no reason. I sent pictures proving we weren’t in violation and never heard anything back. Parking ticket said we were good until like 4am and it was midnight. I guess the person who issued the violation has nothing better to do than to try and get money from people. Heck we were parked right by a camera showing we arrived, got out, and scanned the code on the sign for payment. I have all the receipts showing we were LEGALLY parked.

15 March 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Open and convenient

Parking was open and convenient to my event!

10 March 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 4 out of 5 stars

My parking experience was good except

My parking experience was good except, once the transaction is complete there is nothing letting you know that the transaction was done.

16 March 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 1 out of 5 stars

Got a violation when I paid my parking…

Got a violation when I paid my parking both nights and have yet to be reached by email … as usual there’s no way to talk to someone real… the tech support for this place is proabaly a 3rd world country

8 March 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com
v

Rated 4 out of 5 stars

If i could give two different star…

If i could give two different star ratings I would give the staff on the ground at the event 5 stars as they had to deal with a tricky situation with a lot of customers and they got it resolved quickly and professionally. The onlie payment I would have given 2 or three stars as when we (everyone parking there for the concert we were going to) scanned for payment the event was not there, but an earlier one that had had the parking expire during the concert. When you picked the date instead the booking defaulted to the earlier event. Apparently the solution qas to pick the next day, but there was nothing on the online page that told you this. The attendant helped everyone, called her supervisor, and took pictures of all the affected vehicles so we didn't get a ticket later. Lot was conenient and clean though.

19 February 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thank you! We greatly appreciate your feedback. The great news is that this technological issue with the date-picker has been resolved! Now when you scan or text to pay, and are trying to park today, you are now able to select today's date.

Thanks!

Rated 4 out of 5 stars

I was glad to see an attendant.

I was glad to see an attendant assisting people that need the help

18 February 2024
Parking.com - MUSIC 6 logo

Reply from Parking.com - MUSIC 6

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

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